Trusted Agent profile · Lymington

John D Wood and Co Sales Lymington reviews

3.9

★★★★★ Good

351 reviews across 2 platforms

53 High Street, Lymington, SO41 9ZB

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John D Wood and Co Sales's office in Lymington, at 53 High Street, is rated 3.9 out of 5 across 351 reviews on two platforms, including 69 Google reviews rated 5.0.

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5.0 / 5

69

Reviews on Google

This office

Trustpilot logo

282

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Lymington office, from every platform, shown as written. First names only.

1/5

Trustpilot

Poor experience

As a landlord, I cannot recommend this agency. They have high staff turnover, are extremely disorganized, blatantly mis-inform, and oversee shoddy maintenance. The experience from the POV of the tenant seems to be just as poor. The sales team blatantly over-promises, then the landlord is left trying to understand why they are on the hook for things they explicitly did not agree to. Really a horrible experience all around.

Jenny · 4 March 2021

Agent replied · 13 June 2024

Dear Jenny Hall, we are sorry to hear you were not satisfied. If you wish to share any further comments about your experience, please do email us on hq@johndwood.co.uk. Kind regards, John D Wood & Co.

5/5

Trustpilot

John D Wood Belgravia Thankyou

John D Wood Belgravia Thankyou, my dream home found.

Thomas · 7 April 2026

5/5

Trustpilot

John D Wood Wandsworth

Jake and the team at Wandsworth were fantastic from start to finish in the sale of my property. In what has been as a trying time for many people in viewing properties the team out performed what I had expected of them and made the selling process easy from start to finish.

George · 22 January 2021

4/5

Trustpilot

Sale of flat in the Fulham area…

I sold a flat in the Fulham area through the John D Wood team in Parsons Green/ Fulham Broadway. For various reasons (outside control of John D Wood or myself), this was a long, drawn-out sales process. I have to say that John D Wood team was at all times professional, responsive and went above and beyond to get the sale done and completed. I would certainly recommend John D Wood to my friends and contacts.

Stephen · 22 September 2023

5/5

Trustpilot

I have been working with Shoeni and the…

I have been working with Shoeni and the team for 10yrs with nothing but efficient helpful knowledgeable assistance. Love them! Love they are local and established in the ‘hood. I’ve worked with sales too and can’t say enough nice things about working with Jake and his sales crew.

Jane · 28 May 2021

5/5

Trustpilot

DREAM TEAM! WANDSWORTH COMMON BRANCH!!

Fabulous team at the J.D woods wandsworth common branch! Reliable, very professional and so friendly. Special thanks to Immogen, Isobel snd Sheoni! We have been landlords for many years and we are extremely happy with the service. Would definitely recommend J.D Woods Wandsworth common!! Mr and Mrs Thomas

Hayley · 6 May 2021

1/5

Trustpilot

Horrible experience with this agency

Horrible experience with this agency. I am currently living in a 3 bed flat in Fulham where one of the bedroom ceiling has collapsed and for last 2 months the agency has been slow, practically unresponsive and simply rude. They treat tenants with such disdain it’s shocking. Do not use this company

Ify · 14 December 2022

Agent replied · 13 June 2024

Dear Ify Thank you for your getting in touch and we are of course understandably disappointed to hear this. We can see that the Senior Head of Property Management has been in touch and is currently in correspondence, alongside the Property Manager to help resolve this matter.RegardsJohn D Wood & Co.

5/5

Trustpilot

Alessandro Lucatello, John D Wood & Co PROPERTY MANAGEMENT

Alessandro Lucatello, Head of Property Management at John D Wood, does an exceptional job. He always goes above & beyond to ensure my needs & wishes - as a landlord - are met. This includes personally overseeing projects on my property - something he could easily delegate but chooses to see things through for himself. He's amazing - & so are his staff who have looked after me for many, many years now. I can't recommend John D Wood for your Property Management needs, more highly. First class - always!

Billie · 28 October 2022

5/5

Trustpilot

Selling with JDW Summertown

We highly recommend prospective sellers to consider JDW in Summertown. Our experience has been first class and the JDW service was highly professional right from the start - realistic estimate of house value, knowledge of the local market and how to maximise our sale price and managing our anxieties and expectations throughout the whole lengthy process to completion. The team were always professional, responsive and friendly and definitely worked hard to help us achieve our sale. They managed everything - EPC, flattering professional photographs included as part of the service, all the very many viewings, right through to chasing solicitors and other parties all along the chain to achieve completion. If you are considering selling your home, then do consider calling Daniel or Wai at JDW.

Claire · 20 October 2022

1/5

Trustpilot

Incredibly rude staff

I rented a property that was part managed by John D Wood. The service was just awful - whenever we wanted something done with any urgency, they never responded. As soon as they wanted something, we'd receive really abrupt and quite rude emails demanding that we respond immediately. The tone of all staff was rude and often accusatory. I still have no idea what the landlord paid them for as they didn't manage the property as we dealt with all the maintenance issues.

Isabel · 5 July 2022

3/5

Trustpilot

Average performance

A recent new tenant who turned out to be very pleasant was found very quickly. The previous Tenancy Find was supposed to be for two tenants in the flat whereas in fact there were three and I was not happy about that.

Sheila · 17 August 2020

5/5

Google

Finding myself needing a property at short notice I registered with every letting agent in Lymington and John D Wood - in particular Alex Evans was the only one to actively bother getting in touch with potential properties before posting on Rightmove. I would definitely recommend their services.

Jean · 18 June 2014

5/5

Google

Finding myself needing a property at short notice I registered with every letting agent in Lymington and John D Wood - in particular Alex Evans was the only one to actively bother getting in touch with potential properties before posting on Rightmove. I would definitely recommend their services.

Jean · 16 April 2014

5/5

Trustpilot

Parsons Green Team

The team were excellent in helping me recently find and move into a property with short deadlines. Nicole was especially helpful in ensuring everything moved quickly and seamlessly. Would highly recommend.

Rich · 23 April 2022

5/5

Trustpilot

Excellent Experience

John D Wood & Co. recently helped me to sell my property and I found them extremely professional and very helpful. Nothing seemed to be too much trouble and when a storm took down a tree and demolished the hedge, they immediately got a chap along to sort it out.Their communication regarding feedback from potential buyers was superb. I never had to chase them for information and I would recommend them to anyone wishing to sell a property.

Lavina · 8 June 2022

5/5

Trustpilot

The JDW Chelsea Green sales team worked…

The JDW Chelsea Green sales team worked tirelessly to sell my property in 2020, despite the lockdowns and the pandemic. In particular, I want to thank Robert, Jamie, Sema and Will for their enthusiasm and persistence. Well done!

Evgeny · 23 January 2021

5/5

Trustpilot

I have had consistent help and good…

I have had consistent help and good advice from all those at the Wandsworth office. Shoeni is standout in her knowledge and attitude. Communication has been excellent over the many years I have used them as my letting agent.

Jeremy · 17 August 2020

1/5

Trustpilot

Waste of time

Waste of time. Never responded to my email enquiries or my telephone enquiries. Would not waste my time.

EM · 27 August 2025

5/5

Google

John D Wood recently sold our house in Lymington this January 2019. The advice and service we received from Adam Darbyshire who negotiated our sale was excellent. I have no hesitation in recommending this firm. They get results in a competitive market. Thanks again to Adam , Oliver and all at the Lymington office Mr and Mrs R

Martin · 16 April 2019

Agent replied · 15 June 2024

Many thanks Martin for your fantastic 5* review of our John D Wood & Co team. It is always great to read such positive reviews and recommendations from our clients. I will of course ensure your excellent review is passed on to Adam and the team. Best wishes, Lucy.

5/5

Google

Adam and Amanda did a great job, from putting our flat on the market they achieved a sale within a month. They handled the whole process extremely efficiently keeping us well informed of the whole process up to exchange and completion contracts. Many many thanks, what a great team who really understand the local market.

Harry · 16 April 2020

Agent replied · 15 June 2024

Thank you for your kind comments and wonderful 5* review! I will of course make sure that your kind words are passed on to our local team. Best wishes, Scott (Customer Relations)

2/5

Trustpilot

Agent not trustworthy

I was told John D Wood (Primrose Hill) were a well respected local agency with whom I could sell my property, and they seem, on the surface, very professional. But I grew to dread calls from my allocated agent - a smooth talking, cocky young man - he seemed to constantly be on the side of the buyer, not mine. He told a couple of utter lies about offers coming in, he had a total lack of attention to detail, and eventually I ended up moving to a different agency where I had a much more pleasant experience. They may be on prime Primrose Hill high street, and have lovely properties for sale, but do not let that fool you! I just did not trust them. Go elsewhere.

SimonLondon · 21 October 2021

1/5

Trustpilot

Terrible experience- J D Wood Summertown

Terrible experience dealing with the Letting team in OxfordI wanted to rent an apartment in Summertown, the lady agent has been extremely unprofessional, instead of solving my issues, this agent was rude and asked for the same information twice. Whenever I have a question, she would just shoot me down without checking with the landlord. She has been impolite and maybe she didn't think I am not a capable tenant - I ended up paying double for a nicer apartment!

AL · 11 August 2021

1/5

Trustpilot

Terrible experience with the manager at John D Wood Southfields

Terrible experience with the manager at the Southfields branch. To call him arrogant would be an understatement!I have now sold and bought property through this branch. Dealing with the same agent each time. I would rather give my property away than ever use him again.If he asked a question he expected an answer immediately. sometimes calling twice in one day and following up with emails. Bullying tactics and bickering with me over any decision that didn't suit him. He has no idea how to treat customers and suspect he has no one supervising his behavior. He's a disgrace to any company and should work in a back room where he has no contact with customers.

Mrs · 23 July 2021

5/5

Google

I have been extremely impressed by Amanda, who is responsive, transparent and personable. Thank you for your help and support.

G · 26 March 2024

Agent replied · 15 June 2024

Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.

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