Every review we hold for the Lymington office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotTerrible agents
Terrible agents, a bunch of kids who do not know what they’re doing. Awful at keeping you updated on the progress and very disorganised. You have to chase them and only to find out that something hasn’t been done or done too late thus you ending up missing out on the property! What a waste of time
RW · 2 July 2020
★★★★★ 5/5
TrustpilotI am very happy with the attention…
I am very happy with the attention Alexandra Crocker, Emily Hughes and Harry Crookenden are given to me in regard to the short-let tenancy of my flat.Any issue I have they try to solve immediately .I recommend John D Wood for the very professional and experienced people they have.
Toni · 13 February 2022
★★★★★ 5/5
GoogleVery professional lettings agency with added touches such as a welcome pack on the day that you move it. Kat showed us around the property and was very friendly and helpful. We had planned to move into another property with another agency and when that fell through JD Wood did their best to help us find somewhere as soon as possible. Thanks.
Gemma · 16 April 2017
★★★★★ 1/5
TrustpilotThe worst of all
The worst of all. Penelope Leng showed me a property that is not ready to move in. And the renting price is increased when I told her that I want to rent. I don't know the company but I know the letting negotiator who made me unhappy about the whole experience.
Bilge · 4 October 2021
★★★★★ 5/5
TrustpilotWe bought our house through John D Wood…
We bought our house through John D Wood at the end of 2023.
Wai, in Oxford, was brilliant and kept in touch all the way through the process.
The · 4 January 2024
★★★★★ 1/5
TrustpilotVery unprofessional
Very unprofessional, extremely hard to get hold of when you want something done.
John · 13 September 2024
★★★★★ 5/5
TrustpilotA very satisfied customer
I have let my flat with John D Woods for many years now and the company have always found me a very good tennant. The service has been extremely good and efficient. I would like to specially mention Shioeni Oates and Imogen at the Wandsworth branch. I would highly recommend John D Woods.
Mary · 21 August 2020
★★★★★ 5/5
GoogleGreat team at John D Woods! Friendly staff and extremely helpful with all types of queries. Highly recommend to all in the Lymington area.
Katrina · 16 April 2018
Agent replied · 15 June 2024
Hello Katrina, thank you for taking the time to leave your fantastic 5 star review of the great service you received from John D Wood & Co in Lymington. It is brilliant to read that the team were friendly and extremely helpful with all queries. Thanks for the kind recommendation. Kind regards, Emma.
★★★★★ 5/5
TrustpilotSimon helped us to find a beautiful…
Simon helped us to find a beautiful home in Battersea! He was exceptionally professional and really listened to our needs. I’ve been recommending Simon and the John D Wood team to everyone.
Tiffany · 10 April 2023
★★★★★ 5/5
GoogleI am a landlord of a property in Lymington and have found all the lettings team, namely Kat, Alex and Bonnie, at J D Wood to be very helpful and to provide a thorough, professional service at all stages in the lettings cycle. I would not hesitate to recommend their services to other landlords and tenants.
Su · 16 April 2016
★★★★★ 1/5
TrustpilotALEXANDRA CROCKER Head of Lettings John…
JOHN D WOOD WIMBLEDON VILLAGE - ALEXANDRA CROCKER Head of Lettings - Wimbledon VillageDubious SALES PERSON do not use for rentals
Celeste · 23 December 2023
★★★★★ 5/5
GoogleHaving delt with the lettings team in Lymington for over a year now, I can honestly say they are some of the friendliest, most professional and efficient people I've come cross. A pleasure to deal with and a credit to John D Wood, I would recommend to anyone.
Jody · 16 April 2018
★★★★★ 5/5
TrustpilotBoth Jessie and Louna at John D Wood…
Both Jessie and Louna at John D Wood were professional, courteous and efficient.
I’d recommend them highly.
Ameet · 24 October 2023
★★★★★ 5/5
GoogleJohn D. Wood Lettings. Always very professional with that extra personal touch so often required when selecting the right tenant.
Rental contracts can often appear daunting but Kat, Bonnie and Alex always on hand and only to happy to clarify.
They've made it simple - Marvellous!
Nathalie · 16 April 2017
★★★★★ 5/5
TrustpilotAntonio - highly professional
Thorough & exceptional customer service from Antonio. He swiftly arranged a viewing for us and was fantastic at keeping us up to date with any developments throughout our property search. Highly recommended!
Carlotta · 9 March 2022
★★★★★ 1/5
Trustpilotanother letting agent that view tenants as being a lower class in society.
Yet another letting agent that view tenants as being a lower class in society. If you want to be treated with respect and have maintenance issues and contract negotiations handled professionally I would try someone else
Andrew · 6 August 2020
★★★★★ 1/5
TrustpilotTerrible experience
Terrible experience - arrogant, dishonest and just awful estate agents. They give the industry a bad name. I would go out of my way to avoid dealing with them in the future.
JE · 22 June 2021
★★★★★ 5/5
TrustpilotA great experience with John D…
We had a great experience with John D Wood and specifically Alexandra Crocker and Emily Hughes communicated really well and were really receptive to our needs. Thoroughly recommended.
Paul · 18 February 2022
★★★★★ 5/5
TrustpilotGreat service from Alexandra Crocker at…
Great service from Alexandra Crocker at John D Wood, she has always been very prompt and diligent, and managed to find tenants in what seemed like lightning speed!
Nicky · 11 February 2022
★★★★★ 5/5
GoogleI have found JD Wood to be friendly and professional in assisting me to find a rental property; I have been dealing with Kat Mitchell, who seems to be well-informed of the local market and keen to find us something suitable.
Jesamine · 16 April 2014
★★★★★ 1/5
TrustpilotIf I could give them no stars I would!
If I could give them no stars I would!They ignore calls and emails, don't contact us back. We have ongoing issues for months which they have done nothing about. Avoid them at all costs!!!!
L · 22 July 2020
★★★★★ 5/5
TrustpilotIt’s been an absolute pleasure working…
It’s been an absolute pleasure working with James Setright so far…he knows his stuff and is passionate about property!
Matthew · 28 November 2022
★★★★★ 1/5
TrustpilotDisappointed with the customer service…
Disappointed with the customer service from J.D.Wood when things don't go well they won't help. Also their renewals dept is not good and their accounts dept is not well organised at present.Could do a lot better.
Richard · 31 October 2018
★★★★★ 5/5
TrustpilotAmazing place!
Amazing place, great cocktails. Service perfect and good vibes
Consumer · 17 August 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.