Every review we hold for the Lymington office, from every platform, shown as written. First names only.
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5/5
GoogleIain King was excellent, the back up from those members of staff doing the viewings was great, and, more importantly from your viewpoint is that I have recommended Hayward Fox to friends and will continue to do so.
Sales Β· 29 July 2024
Agent replied Β· 16 June 2024
Your positive review is really appreciated and so glad everything went smoothly.Thanks also for your recomendations really kind can assure you they will get the 5 star treatment Best wishes from Iain and all the team at Hayward Fox
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5/5
GoogleLucy and team were fantastic. Very responsive, shared good advice and were very supportive throughout the process. They also have great local knowledge and we really felt went the extra mile. We are loving our new home, thank you so much.
Victoria Β· 26 March 2024
Agent replied Β· 16 June 2024
Hi Victoria & Tim
so glad you are enjoying your new home and Lymington.
Thank you for taking the time to post your positive review and i am delighted you were so happy with our service to you
Best wishes from all of us at Hayward Fox
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1/5
GoogleMy recent experience with Hayward Fox was marred by consistent communication failures and a noticeable lack of professionalism.
Attempting to reach them was a frustrating, with calls and emails routinely ignored or met with vague responses. This lack of responsiveness left me feeling undervalued as a customer which led to me and my family finding an alternative property through another agent.
Overall, the experience was needlessly stressful and disappointing.
In summary, I cannot recommend Hayward Fox based on my experience. Their communication shortcomings and lack of professionalism make them an unreliable choice for real estate services. Use an alternative if possible.
Harry Β· 30 April 2024
Agent replied Β· 16 June 2024
Dear Mr Green
I am sorry you have felt the need to post such a negative review and having reviewed the communications between you and all members of the team, these were all timely and professional. The process of appointment booking, viewing, referencing and meeting the landlord all went smoothly and only when you decided not to proceed, due to a βchange in circumstanceβ, did things change.
I understand the frustration in having your holding fee retained but this is only done in specific circumstances , these reasons and the purpose of the holding fee are explained thoroughly in our application form that was completed and signed by you.
It is a shame you decided not to proceed so close to moving in but we respect things can change but they also come with consequences on both sides.
I hope you and your family are enjoying your new home and wish you all the best in the future
Kind Regards
Simon Whitlock
Lettings Manager
Hayward Fox Lymington
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5/5
GoogleWe were very happy with Hayward Fox, we were well informed all the way through the selling of our bungalow, obviously house selling and buying is stressful, but Hayward Fox are very professional and make the whole process as smooth as possible.Special thanks to Shoonah for her determination to get the deal done.πΈ β¦
Tim Β· 17 June 2022
Agent replied Β· 16 June 2024
Thank you so much for your kind review and we are so happy that you appreciated our services and I will pass your comments onto Shoonah who I know worked so hard
Wishing you well regards
Clive Tizzard FNAEA MARLA Director
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5/5
GoogleWe used Hayward Fox for both our sale and purchase, the whole Hayward Fox team were brilliant. Absolutely nothing was a problem or too much trouble. Lucy and Shoonah kept us updated with feedback from viewings, appointments were always on β¦
Allison Β· 16 April 2023
Agent replied Β· 16 June 2024
Hi Alison
thank you so much for such a positive review after selling and buying through us and I will pass your comments onto Lucy and Shoonah who always try their best β¦ More
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5/5
GoogleThis review is for the lettings side of the business :
Just rented my first property from Hayward Fox and so far I have been extremely impressed by them. Everything that was promised at the start of the tenancy was delivered. The flat was clean, tidy and exactly how you would hope and expect. I find them to be extremely professional and ( excuse the pun ) very accommodating. Very pleased.
Bruce Β· 26 March 2024
Agent replied Β· 16 June 2024
Hi Ambrose
thank you for your kind review so glad you had such a positive experience which we always try to provide and hope you enjoy your new home and Lymington we are always here to help
Simon and all the team
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5/5
GoogleWe have recently relocated to Lymington in the New Forest and we received first class service from Lucy and the team at Hayward Fox. A professional and stress free experience from start to completion. Thank you
Sara Β· 17 June 2022
Agent replied Β· 16 June 2024
Hi Sara
i am so pleased your move was so succesful and i am sure you are enjoying your new home in our wonderful town.I will pass your comments onto Lucy who always takes a pride in making things happen as stress free as possible for everyone.
Enjoy your home
Regards
Clive Tizzard FNAEA MARLA
Director
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5/5
GoogleHayward fox are a breath of fresh air. They were so friendly and helpful meaning I found a great place to live and moved all within a space of 2 weeks after a stressful few months searching in this tough market. I can't recommend them highly enough. Professional yet down to earth just what I needed. Thanks guys.
Shirley Β· 28 July 2025
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4/5
GoogleWe had a very positive experience with Hayward Fox and its negotiators (Shoonah) who handled both our sale and our buyers very well at all the various stages of the transaction. Perhaps just a tad short of five stars but we would definitely recommend them without hesitation. Steven and Angela
Steven Β· 26 March 2024
Agent replied Β· 16 June 2024
Hi Steven and Angela
thank you for your kind review and we are delighted that you had a positive experience and successful move. Shame it wasn't 5 star perhaps next time !
Best wishes from all the Team at Hayward Fox Lymington
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5/5
GoogleHayward Fox managed to sell my property with so much efficiency, they even found a purchaser without actually publishing the fact I was looking.
Simple customer service. Well done to Clive and the Team
Adam Β· 26 March 2024
Agent replied Β· 16 June 2024
Hi Adam
thank you for taking the time to post your comments and i am delighted you were so pleased with the service and efficiency. Selling "off market " can sometimes benefit everyone as proved in this case.
Kind regards from all the team at Hayward Fox and best wishes in the future
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1/5
GoogleDefinitely corrupt estate agent In Lymington. The person who did the viewing on the rental property named Simon, said I would be considered along with other people for the property and be put forward to the landlord. I viewed the property β¦
Rhiannan Β· 16 April 2023
Agent replied Β· 16 June 2024
Dear Rhiannan
I am sorry to see your review. I can confirm as mentioned on the viewing we had three parties that were viewing the property and all three of you expressed an β¦ More
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5/5
GoogleI can highly recommend this extremely professional and friendly team. They were happy to accommodate numerous visits to my chosen home and all my queries were swiftly and comprehensively addressed. When I picked up the keys I was welcomed to Lymington with a hamper and champers - delightful!
Louise Β· 16 April 2022
Agent replied Β· 16 June 2024
Hi Louise
Thank you for your positive review and I am delighted that you were so happy with the experience and service you received during your house purchase. I will β¦ More
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5/5
GoogleVery professional service with prompt attention to following up paperwork. I have recommended to other potential residents in the apartments.
Nigel Β· 16 April 2024
Agent replied Β· 16 June 2024
Hi Nigel
thank you for your kind comments and recommendations and we are pleased to have been of service to you and hope you are enjoying your new home
All the Team at Hayward Fox
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5/5
GoogleThanks to the whole team at Hayward Fox for securing our dream home in Lymington! Patient, but persistent throughout the whole process - the qualities that are needed during what was sometimes a stressful time!
Caroline Β· 16 April 2023
Agent replied Β· 16 June 2024
Hi Caroline
thank you for your kind post it was a pleasure dealing with you and David and so glad you are happy in your new dream home. Enjoy lovely Lymington from all the team at Hayward Fox
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5/5
GoogleOur 'association' with Hayward Fox goes back nearly 28 years when (as Fox & Sons) they facilitated the sale of a property and the purchase of another (the one from which we have just moved). Indeed, the previous transactions were dealt β¦
Andrew Β· 16 April 2022
Agent replied Β· 16 June 2024
Hi Andrew
Thank you for going to the trouble of writing such a positive review and it's lovely to have a conection that goes back so far.Iain and I have been here for a β¦ More
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1/5
GoogleThey wouldn't give me the time of day
Every place I was interested in I was told immediately it was taken
Cos I didn't earn 46k+ a year
Verity Β· 16 April 2023
Agent replied Β· 16 June 2024
Hi Verity
l am sorry we haven't been able to help you find a property but things are being taken very quickly at the moment and certain criteria have to met. β¦ More
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1/5
GoogleExtremely rude estate agent, didn't have time for us at all when we came to look as prospective investment property.
We're now letting another Lymington property with Spencers (who I WOULD recommend).NegativeResponsiveness, Professionalism
K Β· 17 June 2022
Agent replied Β· 16 June 2024
Dear Mr Hull
firstly may i apologise for not acknowledging your post but for some reason it has only just been brought to my attention.
I am truley sorry and disappointed to hear your experience as we pride ourselves on our customer service which for some reason you didn't receive.
I hope that your property investments are doing well and in goes without saying that we would be delighted to help with anything in the future and i can assure you would not be dissapointed
Regards
Clive Tizzard FNAEA MARLA Director
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5/5
GoogleExcellent service. Friendly, professional, considerate, encouraging and diligent.
Rina Β· 26 March 2024
Agent replied Β· 16 June 2024
Hi Rina
thank you so much for your kind review so glad we met your expectations which we always endeavour to do but always nice to have it confirmed
Best wishes from all the team at Hayward Fox in Lymington
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1/5
GoogleAppalling customer service. Contacted many times and always promised a call back...never did. If I was a landlord I would definitely pick a different agent. This lot are useless.
Paul Β· 17 June 2021
Agent replied Β· 16 June 2024
Hi Paul
I am sorry to see your review and assume it was in regard to your enquiry for a studio flat that we had already had a number viewings booked in and said we would call you if it remained available. I wish you luck with your search
Simon Whitlock MARLA
Lettings Manager
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5/5
GoogleVery charming and helpful team.
Lynsey Β· 16 April 2022
Agent replied Β· 16 June 2024
Hi Lynsey
It was a pleasure to help you find your new home and we are sure you will enjoy living there and in Lymington itself. β¦ More
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4/5
GoogleSeems a well organised website with good visuals. Can't find floorplan link/icon but that cld just be me being dim. Have not had direct dealings with this estate agent ...yet!
Jolanda Β· 17 June 2021
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5/5
GoogleRating only, no written review.
Richard Β· 26 March 2024
Agent replied Β· 16 June 2024
Hi Richard
thank you for your 5 star review and we are so glad we were able to assist you with your move onto Lymington which we are sure you will enjoy
All the Team at Hayward Fox Lymington
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4/5
GoogleRating only, no written review.
Karen Β· 26 March 2024
Agent replied Β· 16 June 2024
Hi Karen
thank you for posting a 4 star review hopefully next time it will be 5 Star !
Best wishes
Clive Tizzard
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5/5
GoogleRating only, no written review.
SUDEV Β· 26 March 2024
Agent replied Β· 16 June 2024
thank you for your 5 star review much appreciated
All at Hayward Fox Lymington
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.