Every review we hold for the Lydden office, from every platform, shown as written. First names only.
★★★★★ 5/5
FacebookJoanna from Pentland Homes in Folkestone provided exceptional service throughout our home-buying experience. She went above and beyond to ensure our house purchase was processed as quickly as possible, demonstrating dedication and professionalism every step of the way. While there were a few minor teething problems, which are to be expected, Pentland Homes were very responsive and efficient in addressing all snagging issues promptly. Overall, we are extremely happy with our new home and the support we received. We highly recommend Pentland Homes and would like to extend a special thank you to Joanna for her outstanding commitment and assistance.
Kerry · 1 April 2026
★★★★★ 1/5
FacebookOur roads have not been completed on our estate. Pentland left around 4 years ago. Spent so much money on a house for the road outside to be unfit to drive on. Multiple people have had damage to cars. Pentland will not give a date or answer if this will ever be sorted. Would not recommend.
Hadabsi · 6 March 2026
★★★★★ 5/5
FacebookWe had a very positive experience at Pentland Home at poppy fields in Hawkinge, thanks to the excellent support from Joanna and the rest of the team. From the moment we arrived, they were welcoming, knowledgeable, and genuinely interested in helping us. We really appreciated Joanna with her patience and her help she gave us.
Melodie · 22 February 2026
★★★★★ 1/5
TrustpilotAbsolutely shocking aftercare…
Absolutely shocking aftercare experience with Pentland Homes.
Johnnie · 31 May 2026
Agent replied · 24 September 2026
We’re sorry to hear about your experience and appreciate you taking the time to share your feedback.
We take all customer concerns seriously and can confirm our Customer Care team has been in regular contact with you to investigate and address the matters raised. We remain committed to working with you to reach a resolution and will continue to support you through our formal process.
If there is anything further you would like to discuss, please contact our Customer Care team directly.
★★★★★ 5/5
GoogleWe have just completed on our house purchase at Lydden hills 😊🏡 Pentland have been amazing I can’t thank them enough. House is finished to a high quality standard all staff from start to finish have been great can’t thank them enough 😄 …
Tania · 17 May 2024
★★★★★ 1/5
TrustpilotExtremely disappointing experience as a…
Extremely disappointing experience as a neighbouring landowner
Alison · 8 August 2026
★★★★★ 5/5
TrustpilotPentland homes Folkestone.
Kerry · 1 April 2026
★★★★★ 1/5
GoogleReally rude driver of the van with a billboard on it blocking the a2 from lydden hill race circuit did leave when he was told to but kept trying to watch and get in without a ticket
Ethan · 18 May 2023
★★★★★ 1/5
GoogleBooked a viewing, had to change the date with an agent, on changed date agent hasn't shown up and never even called after. Disappointed.
Kasia · 18 May 2023
★★★★★ 1/5
Googlethey dont pay they workers,houses of a very poor quality ,loads of pictures to prove it ,
Andrew · 28 August 2022
★★★★★ 5/5
GoogleLovely houses overseeing the hills ,
Mark · 18 May 2023
★★★★★ 1/5
GooglePay your workers on time
Katelyn · 18 May 2023
★★★★★ 5/5
Googlegoing to be very nice when finished
Carlo · 28 August 2022
★★★★★ 5/5
GoogleFantastic quality houses,
Geoff · 28 August 2022
★★★★★ 5/5
GoogleRating only, no written review.
Ionel · 29 June 2025
★★★★★ 4/5
GoogleRating only, no written review.
P · 12 April 2024
★★★★★ 5/5
GoogleRating only, no written review.
Daniel · 12 April 2024
★★★★★ 5/5
GoogleRating only, no written review.
Kev · 13 April 2023
★★★★★ 5/5
GoogleRating only, no written review.
Maisie · 13 April 2023
★★★★★ 5/5
GoogleRating only, no written review.
Emma · 13 April 2023
★★★★★ 5/5
GoogleStunning homes
Marcus · 13 April 2023
★★★★★ 5/5
GoogleRating only, no written review.
Neville · 13 April 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
