Trusted Agent profile
★★★★★
12 reviews across 1 platform
18 Wellington Street, Luton LU1 2QH
Part of Just Lets, see every office.
Just Lets's Luton office at 18 Wellington Street is rated 3.2 out of 5 across 12 reviews on 1 platform, including 12 Google reviews rated 3.2. Checked 9 October 2026.
Every review we hold for the Luton office, from every platform, shown as written. First names only.
5/5
GoogleIt’s the best one. Customer service is great. I have always received prompt answers over the phone. The best part is, one doesn’t have to listen to the machine and keep selecting options for great amount of time. Account is usually opened …
1/5
GoogleVery Bad Letting Agents. Rukhsar is a very crooked person. I had to keep chasing him for my monthly rent payments and statements. Never returns your calls or emails. I guess he keeps the monthly payments in his own account to build up …
4/5
GoogleManaged to open a bank account for my cousin when all hope seemed to be lost due to covid, but the staff were helpful to get us through and open an account for him. Although it took us a bit, it was extremely relieving to finish the job. So far, it's great, let's hope it continues that way :)
5/5
GoogleI visited Metro Bank last Friday with my mum and my little sister to open a new cash bank account and was amazed by the fantastic service provided by the employees of Metro bank. All staff were incredibly lovely and friendly and answered …
1/5
GoogleAbsolutely a disgraceful deceitful estate agent who were renting out my aunty's property but failed to check on its state and never paid her for four months rent nor refunded the deposit and the house was left like a dumping ground in the …
5/5
GoogleSwitched to Metro due to poor customer service at the bank I was with previously. Metro have never let me down on this front. Members of staff are always helpful, polite and friendly. The waiting times are always absolutely minimum. I'm …
1/5
GoogleAwful letting agent. Does nothing in the way of repairs or essential services. Neither do they pay their bills to contractors. We are currently taking them to court for unpaid work. They have the worst reputation in Luton. We have come …
1/5
GoogleThey are no longer part of Just lets. Now Just moves. Avoid them at all costs. They are unprofessional and I've had a very bad relationship with them. DO NOT USE OT TRUST THEM.
1/5
GoogleThis estate agents is run by Rukshah He is a big time fraudster. He uses tenants details to get credit cards....buy expensive things etc. And hes a pervert.....Beware and avoid at all costs!!!!
5/5
GoogleOpened a business account with ease, very friendly staff and app works and is user friendly. My existing bank didn’t even answer the phone.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Just Lets's Luton office has 12 reviews across 1 platform: 12 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.
Just Lets is rated 3.2 out of 5 across all 12 reviews, and 3.2 out of 5 on Google from 12 reviews, checked 9 October 2026.
Just Lets, 18 Wellington Street, Luton LU1 2QH.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.