Every review we hold for the Luton office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleMoving can be immensely stressful but the team at Belvoir were fantastic. Very attentive and available with any concerns I had during the process of completing forms, arranging viewings, etc. A genuine personable experience. A special shout out to Rees has been brilliant!
Jenna · 28 August 2025
Agent replied · 12 October 2025
Many thanks for the 5 star review Jenna and we are glad we were able to assist you with the process.
★★★★★ 5/5
GoogleRees and the team made the move seamlessly. They are professional, polite and very helpful. The response to any questions is swift and we are very pleased with the service.
Rash · 25 August 2025
Agent replied · 12 October 2025
Thankyou Rashid, we appreciate the review and are happy you were pleased with the service provided.
★★★★★ 5/5
GoogleBELVOIR in Luton are professional, efficient and great pleasure to deal with them. Margaret and Adrian are very kind and helpful and they kept us informed and were always ready to answer to any queries and guide us in a proffesional and quick way.
Belvoir have been excellent and I would highly recommend this agency to anyone who is looking to rent a property. Thank you.
Alma · 5 March 2024
Agent replied · 31 December 2024
Many thanks Alma
★★★★★ 5/5
GoogleI have rented my flat through Belvoir Luton for many years. I have mostly dealt with Adrian and have always received a brilliant service. In between tenants my flat was never empty for long, Adrian was always so quick to find me new tenants and quick to deal with any other problems too. He was always both friendly and professional. I have more recently dealt with Rees who is also very helpful. I have been with a couple of other agencies before but their services don't even come close to Belvoir. I would confidently recommend Belvoir to anyone!!
Naleefa · 27 February 2023
Agent replied · 26 February 2025
Many thanks Naleefa
★★★★★ 5/5
GoogleBelvoir Luton were recommended to me and I have not been disappointed. I have found them to be a friendly and efficient family run letting agent. They found a very suitable tenant and achieved the rental that I hoped for. Whenever a query has been raised it has been dealt with promptly.
Kate · 5 March 2024
Agent replied · 31 December 2024
Many thanks Kate, we are pleased to hear you are happy with our service!
★★★★★ 5/5
GoogleAdrian Mason was brilliant throughout.
He's very professional and always available on the phone.
You don't get some spotty teenager dealing with your enquiries, you get the office manager dealing with everything.
Initially Belvoir were going to let my rental flat in Luton but due to water leak damage and the ensuing full renovation of the flat on insurance, I ended up selling the flat with Belvoir instead.
Initial letting attempt was December 2019 but ended up selling instead with completion Nov 2020. They provided a key holding service for a variety of tradespeople to gain access to the flat during the renovation and were very patient and helpful with a very tricky leasehold conveyancing process.
I wouldn't hesitate to use them again.PositiveResponsiveness, Quality, Professionalism, Value
Philip · 1 January 2021
Agent replied · 31 December 2024
Thanks Phil for your support and review
★★★★★ 5/5
GoogleI am a new customer with Belvoir and am very happy to give them Five
Star! Adrian is very professional, calm, cool, a good listener and a perfect gentleman. He got me a good tenant for my property and made the whole transition process easy for me as a new landlord. The contract was easy to understand with no hidden clauses. Looking forward to doing more business with him in future, God willing.
Year · 1 January 2022
Agent replied · 31 December 2024
Many thanks Joshua for taking the time to complete this review. It was a pleasure working with you, and look forward to doing so again in the future.
★★★★★ 5/5
GoogleBelvoir Luton are one of the nicest estate agencies I have come across in Luton. Being relatively new to the renting system in the UK, I have always felt very supported by them. They have always been so approachable for any problem/ or questions that I’ve had. Rees and Margaret have been wonderful since the very start. I would highly recommend their services.
Mrida · 1 January 2023
Agent replied · 31 December 2024
Many thanks for the positive review, and we hope you are settling well in your new home.
★★★★★ 5/5
GoogleRees is very friendly and helpful agent
Beata · 16 August 2025
Agent replied · 12 October 2025
Many thanks Beata
★★★★★ 5/5
GoogleThe team has been super amazing. Adrian literally defined excellence and from the beginning of the process to moving in was simply seamless. The level of professionalism and warmth is above par and I would recommend any time. Thank you to the Belvoir Luton Team for everything. Thank you Adrian. I truly and honestly appreciate. I doubt these words do justice to how I feel!PositiveResponsiveness, Quality, Professionalism, Value
Faith · 1 January 2022
Agent replied · 31 December 2024
Many thanks Faith and we wish you both all the best in your new home
★★★★★ 5/5
GoogleAdrian and Margaret has been fantastic during our tenancy period . We never experienced problems communicating issues , and when there were any , they were dealt with professionally and promptly . Adrian is an excellent and exceptional professional , it was lovely meeting such a humble , meek and polite individual. I would greatly recommend Belvoir .PositiveResponsiveness, Quality, Professionalism, Value
Shehzad · 1 January 2022
Agent replied · 31 December 2024
Thanks Shehzad - we wish you well with your move and thank you for being excellent tenants
★★★★★ 5/5
GoogleIt was our first house in the UK. I am so happy with the support I received from Belvoir Luton. Especially, Mr Rees Mason was very helpful and supportive. Much appreciated.
Shreeram · 28 July 2025
★★★★★ 5/5
GoogleBelvoir Luton is nothing but the best among all housing agencies. They are very patient and welcoming. Rees and his dad are awesome in their services. Margaret is superb and always very calm on phone. Not sure weather she's Margaret tho.
From Rachel
Richy · 18 May 2023
Agent replied · 31 December 2024
Thank you for the review Rachel and best of luck in your new property
Belvoir Luton
★★★★★ 5/5
GoogleBelvoir found tenants for our house very quickly. Adrian and Rees were professional, always responded promptly to our emails or calls and kept us informed on what was happening.
We will certainly use them again and I would recommend them to anyone looking to rent a property.
Angela · 1 January 2023
Agent replied · 31 December 2024
Many thanks Angela, pleasure to work with you
★★★★★ 5/5
GoogleIt’s really nice and stress free experience with belvoir from the beginning the process was explained clearly.Rees mason have gone above and beyond to make sure that we are comfortable and he made it happy moving into new home
Avaya · 26 August 2025
Agent replied · 12 October 2025
Thankyou for the review Avaya and we hope you are settled in to your new property.
★★★★★ 5/5
GoogleBrilliant service.
We are so excited to meet ADRIAN, he is so professional, very polite and super responsive. Property was well maintained, fast response, shortest time to conclude tenancy agreement and most importantly, fair treatment to customers. ADRIAN was really helpful throughout the process with great attention to details. Thank you Adrian.PositiveQuality, Professionalism
Helen · 1 January 2022
Agent replied · 31 December 2024
Many thanks Helen - glad you like your new home and pleasure to deal with you
★★★★★ 5/5
GoogleI had an excellent experience with Belvoir! Adrian and Rees were incredibly professional, friendly and responsive. They helped me find the perfect apartment within my budget and were always available to answer my questions. I highly recommend them for anyone looking for a new home.
Titilayo · 6 September 2024
★★★★★ 5/5
GoogleIt’s been more than 6 months since I am renting my property from Belvoir.
I have to admit, this is the first time I came accrues such a good state agent.
Everyone in the agency are very kind and helpful, Margaret, Reez, his dad.
They are an asset for this company.
They really take care of the property and the tenants.
Any property related issue have always been dealt with high priority.
You guys deserve 5 star for your great work.
Atiqur · 27 February 2023
Agent replied · 26 February 2025
Many thanks Atiqur
★★★★★ 5/5
AllAgentsFantasticService
My husband and I have used Belvoir twice to rent out both our properties. The advice and service is brilliant . Adrian and Margaret respond very quickly to email. They arranged for contractors to improve the presentation of the property. I have used other agents and they are rubbish compared to Belvoir. I have tried other agencies, one found me a bad tenant who did not pay rent for over a year. When I called the agent for help, they did not return my call. I was left to deal with the tenant on my own. It cost me money and time to evict the tenant. Adrian found us very reliable tenants very quickly. Adrian is honest with his assessment of market conditions which has helped me to decide if I want to rent or sell. Don't waste your time with other agent.
Julie · 10 June 2019
★★★★★ 5/5
AllAgents"FantasticService..."
My husband and I have used Belvoir twice to rent out both our properties. The advice and service is brilliant . Adrian and Margaret respond very quickly to email. They arranged for contractors to improve the presentation of the property. I have used other agents and they are rubbish compared to Belvoir. I have tried other agencies, one found me a bad tenant who did not pay rent for over a year. When I called the agent for help, they did not return my call. I was left to deal with the tenant on my own. It cost me money and time to evict the tenant. Adrian found us very reliable tenants very quickly. Adrian is honest with his assessment of market conditions which has helped me to decide if I want to rent or sell. Don't waste your time with other agent.
Julie · 10 June 2019
★★★★★ 5/5
GoogleI had a very good experience regarding the studio that i have rented with this agency, no problem at all , never bothered , very communicative and friendly, i do recommend to get in touch with Belvoir for further persons looking for a place to live ,5 stars . 👍 …
Cuci · 6 September 2024
Agent replied · 31 December 2024
Thank you very much for the review and best of luck in your new property
★★★★★ 5/5
GoogleBelvoir were advertising a rental property that I was interested in
renting. I contacted Belvoir and agreed a viewing time and date.
I saw the property and I was accepted as a tenant. All my dealings were with Belvoir and the process was dealt with by Rees and Margaret in a polite, helpful and professional manner. I have now been in the property for about 2 months and am happy with my property and Estate Agency choice.
Neil · 1 January 2023
Agent replied · 31 December 2024
Many thanks Neil
★★★★★ 5/5
Google⭐⭐⭐⭐⭐
I had a great experience renting through this agency, with Rees, Adrian, and Margaret being an excellent team. They were always helpful, professional, and … More
Catalin · 1 July 2025
Agent replied · 12 October 2025
Thanks Catalin for the positive review and we wish you all the best for the future.
★★★★★ 5/5
GoogleWe have been with Belvoir Lettings Agency, Luton since February 2011 and we are very pleased with the services.
When we first met Adrian we were skeptical as he was the only Estate Agent not asking us for money upfront. He didn't even wait for us to say what to do, he just got on and did what needed to be done to proceed with letting our property.
I can remember getting so worried that he was going to land us with a huge bill and we wouldn't be able to pay. So, eventually I plucked up the courage to ask about his payment and to this day I can remember his exact words.
"I get paid when you get paid."
He said there was "nothing to pay now". Once the property started to get an income only then would he get his income. This was his job and he didn't expect us to be out of pocket to pay him.
That genuine honesty and consideration sealed the deal for us.
He arranged for viewing and also stayed with us when prospective tenants came to view to help us in making a decision giving us advice from his own experience.
Absolutely no pressure at all.
Scheduled periodic checks and reports, payments all on time. Any work to be carried out easily arranged. Even our mail gets sorted.
We would certainly use Belvoir again and definitely, if you need an agent Adrian and his mom Margaret for sure.
Thanks Adrian, thanks Margaret.
Althea · 2 January 2017
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.