5/5
GoogleBought my first home through Jones Estate Agents. Mark and Donna kept in contact throughout the process and dealt with any queries promptly. Really appreciate your help and support throughout.
Trusted Agent profile
Jones Estate Agents reviews
★★★★★
65 reviews across 2 platforms
32 High Street, Lurgan BT66 8AW
Part of Jones Estate Agents, see every office.
Jones Estate Agents's Lurgan office at 32 High Street is rated 4.4 out of 5 across 65 reviews on two platforms, including 54 Google reviews rated 4.5. The 11 Facebook count is for the whole business. Checked 9 October 2026.
Reviews
Every review we hold for the Lurgan office, from every platform, shown as written. First names only.
Google5/5
GoogleMy fiancé and I bought our first home with the help of Donna. What a credit to Jones’ she is! From start to finish she stayed in contact, kept us updated, chased things up quickly and efficiently and was always so kind and polite. Explained everything to us in great detail and from viewing our house to the sale completion date was only a couple of months. We are both over the moon and couldn’t recommend a better estate agent - thank you!
5/5
FacebookMany thanks to Mark and his team. Excellent professional, knowledgeable and friendly service. Nothing was to much trouble. Highly recommend this agency.
5/5
GoogleI have sold with Mark Jones a few times and I find him very professional and courteous to deal with. The value he puts on the house is usually spot on and he will endeavor to achieve that price. I would totally recommend Jones Estate Agents for selling your property.
1/5
GoogleGuys youre are the worst estate agent company! 0 support from these guys. Rental gaven dirty from the workers. Everytime promising fixing things and never done! Handymans come fix 1 thing from 20 things and dissapears. Never have a contact with the landlord I asked different people that have a contract with you they all have the same problem. New people coming to that agency be aware save your time and go to different agency
1/5
FacebookGuys youre are the worst estate agent company! 0 support from these guys. Handymans come fix 1 thing from 20 things and dissapears. Never have a contact with the landlord I asked different people that have a contract with you they all have the same problems. And after 2-3 calls they will know your number and just will not pick it up! New people coming to that agency be aware save your time and go to different agency.
5/5
GoogleSuperb local service. Mark and Donna provided amazing support, advice and guidance during our recent house sale. The original sale fell through during the financial crisis last Autumn and we were fearful that it would take some significant time to find a new buyer at a time when the cost of living and interest rates were rising significantly. Jones Estate agents were relentless in their efforts and found me us a new buyer within weeks. Sale has recently completed, but we could not have done it without the local knowledge, support and care that Mark and Donna gave us.
5/5
FacebookJust had 2 deals with Jones! Can't ask for more! Brilliant attitude, perfect touch with customer support and service! Thanks Mark and Donna for patience and all support with my difficult case.. MASSIVE THANKS
1/5
FacebookI put a deposit on a house and apart from a couple of calls at the start of the process no communication what's so ever. To make it worse we had completed and were in the middle of unpacking when I heard an unusual mans voice explaining to someone this is a walk through house. I then walked to my kitchen doorway and here was a a man within Jones estate agents 'M', with two people. He didn't know I was standing so I said excuse me this house is sold and he couldn't get out the door quick enough. This is the estate agents that should have knew we had completed after all we secured the house with them. Then again if they cannot attend or be present on completion it doesn't surprise me. Joke. I'm now aware of other local estate agents who attend completion, leave flowers or a gift as good luck etc.
5/5
GoogleVery kind and professional team, Donna is very responsive and careful agent. Very good experience and highly recommend for buyers and tenants.
5/5
GoogleMark and his team are no-nonsense estate agents. My experience with them through several transactions has been totally positive. Highly recommended.
5/5
GoogleVery helpful staff. Prompt response to queries and informative. Good to have the personal touch when selling a home. Thanks for your knowledge about the area and selling a home
5/5
GoogleRecently done a viewing with the guys at jones and the agent showing the house was lovely. Overall process was easy &professional.
3/5
GoogleHad a problem with a rental!!! Still waiting for it to be sorted few problems actually! 7 months on Still waiting, but still getting there full rent! As long as the rent coming in eh!!! Posts some Photos soon!
5/5
GoogleWe have just bought a house from the agency. All the process went very fast. The service is absolutely great. All the staff the we have talked to we very helpful and super friendly. I'd definitely recommend them.
5/5
FacebookWe have just bought a house from the agency. All the process went very fast. The service is absolutely great. All the staff the we have talked to we very helpful and super friendly. I'd definitely recommend them.
5/5
GoogleRecently purchased a house through Jones, everything ran smooth start to finish. Nothing a bother. Will use again but hopefully wont have to lol
5/5
GoogleRating only, no written review.
5/5
GoogleGreat service all round! Always answered my queries promptly and kept the whole process running smoothly, would definitely recommend this agency!
1/5
GoogleDidn't show up for a viewing.
5/5
FacebookHave just bought a house through this estate agency A pleasure to deal with all through the process start to finish Would recommend to everybody
5/5
GoogleVery good service from Danielle at Jones Estate Agents, friendly and professional. 👍 …
5/5
GoogleVery helpful, professional team with skills much experience. Went to great lengths to accommodate during the pandemic
5/5
FacebookMany thanks to Jones Estate Agents in their recent work for us, excellent service and would highly recommend.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Jones Estate Agents
How many reviews does Jones Estate Agents have?
Jones Estate Agents's Lurgan office has 65 reviews across two platforms: 54 on Google, 11 on Facebook (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
What is Jones Estate Agents's rating?
Jones Estate Agents is rated 4.4 out of 5 across all 65 reviews, and 4.5 out of 5 on Google from 54 reviews, checked 9 October 2026.
Where is Jones Estate Agents's Lurgan office?
Jones Estate Agents, 32 High Street, Lurgan BT66 8AW.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.