Every review we hold for the Ludlow office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleI was going to use them to sell my property. However the level of service i received in order to get a RICS valuation. Incorrect timescales. No communication, absolutely awful service. Would not use again or recommend. I even called the agent who was going to be the seller to let them know this is how the office was operating and i was considering another agent 3 times, i had no response. Absolutely shocking service.
Chris · 13 August 2025
★★★★★ 1/5
GoogleTerrible experience with McCartneys on the lettings side. There's been no end to issues with the property!! It takes DAYS for anyone to be sent out to do repairs on a property that is already rammed full of issues. When you do get through to them you're spoken to with utter contempt with a total disregard to the seriousness of the situation!! Appalling behaviour from McCartneys in Ludlow!!!!
Find another agent.
Britgirl · 17 September 2025
★★★★★ 1/5
GoogleWe were about to make an offer on a property when we discovered the agent had listed it for £75,000 less than the asking price. It was advertised for £375,000 in the window. The agent told us that the details she gave us were incorrect - the price on these was £450,000, the price in the window was the correct one. We viewed the property twice and were shown around by the owners. The agent refused to consider any offer we were going to make, she said it would be too low.
Rachel · 15 April 2024
★★★★★ 1/5
GoogleWe were about to make an offer on a property when we discovered the agent had listed it for £75,000 less than the asking price. It was advertised for £375,000 in the window. The agent told us that the details she gave us were incorrect - the price on these was £450,000, the price in the window was the correct one. We viewed the property twice and were shown around by the owners. The agent refused to consider any offer we were going to make, she said it would be too low.
Rachel · 27 December 2023
★★★★★ 1/5
GoogleAbsolutely shocking customer service from the commercial side of the Ludlow office, am now into several days of calls and emails with bo one taking responsibility for issues, am afraid I would certainly not recommend this office for letting a property
Amanda · 17 October 2024
★★★★★ 5/5
GoogleFriendly and professional service throughout the process of selling my house. Special mention to Kate.
IAN · 16 April 2022
★★★★★ 1/5
GoogleCalled with an enquiry for a friend and the lettings officer was so rude and arrogant. Ended the phone on her in the end
Kacey · 18 August 2024
★★★★★ 1/5
GoogleI rang mccartneys 4 times and no answer, I then decided to leave a message on there answering machine for them to call me back ,,, no call back !!!!so I rang again and spoke to them regarding viewing one of there properties, nearly two …
Nigel · 14 April 2022
★★★★★ 1/5
GoogleCan never get viewing with this lot
John · 20 May 2024
★★★★★ 5/5
GoogleSo helpfully and so friendly staff thank you
Fırat · 16 April 2023
★★★★★ 1/5
GoogleCalled to view houses not returned messages
Jo · 16 April 2023
★★★★★ 3/5
GoogleQuick at getting you in to a new place. Staff are indifferent and not very friendly at all.
Adrienne · 8 June 2019
★★★★★ 5/5
GoogleRating only, no written review.
Michael · 15 April 2024
★★★★★ 5/5
GoogleVery helpful!
CS · 16 April 2023
★★★★★ 4/5
GoogleRating only, no written review.
Alison · 7 June 2022
★★★★★ 4/5
GoogleRating only, no written review.
Alison · 16 April 2022
★★★★★ 4/5
GoogleSo far so good.
Nick · 14 April 2022
★★★★★ 5/5
GoogleExcellent service
Michael · 14 April 2022
★★★★★ 2/5
GoogleRating only, no written review.
Brian · 14 April 2021
★★★★★ 4/5
GoogleRating only, no written review.
Kevin · 14 April 2021
★★★★★ 5/5
GoogleExcellent location.
B · 14 April 2021
★★★★★ 5/5
GoogleRating only, no written review.
Robin · 14 April 2021
★★★★★ 5/5
GoogleRating only, no written review.
Richard · 14 April 2021
★★★★★ 3/5
GoogleRating only, no written review.
Caroline · 8 June 2019
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.