Trusted Agent profile
★★★★★
31 reviews across 2 platforms
The Ox Pasture Overton Road, Ludlow SY8 4AA
McCartneys LLP's Ludlow office at The Ox Pasture Overton Road is rated 3.6 out of 5 across 31 reviews on two platforms, including 19 Google reviews rated 4.8. The 12 Trustpilot count is for the whole business. Checked 9 October 2026.
Every review we hold for the Ludlow office, from every platform, shown as written. First names only.
5/5
TrustpilotThe G.O.A.T
We have known Richard Close for many years and, in various roles, he has acted for us on property sales and helped guide us through some particularly tricky purchasing processes. His knowledge, professionalism and ability to navigate the ups and downs of property transactions have always been exceptional.
1/5
TrustpilotRude, arrogant and incompetent morons for estate agents!!! Find someone else to deal with in Ludlow.
Terrible experience with McCartneys on the lettings side. There's been no end to issues with the property!! It takes DAYS for anyone to be sent out to do repairs on a property that is already rammed full of issues!!!!! When you do get through to them you're spoken to with utter contempt with a total disregard to the seriousness of the situation!! I should name names then you'll all know who to STAY AWAY from!!!
1/5
TrustpilotUnprofessional and total lack of…
Unprofessional and total lack of interest and commitment to sell despite being a cash buyer. No one followed up on viewings to discuss the properties, apart from sending a form through to be completed. If I was trying to sell a property I would certainly not recommend going through this agent.
1/5
TrustpilotExtremely rude and condescending…
Extremely rude and condescending letting staff named Leila
1/5
TrustpilotUnprofessional lettings department
Unprofessional lettings department, had verbal agreement accepted by landlords (should have got it in writing) only to find out they were still showing people around the property, then tried to make out we hadn’t contacted them to accept the the agreement even though we had rang and sent several emails confirming we wanted the property. We had call logs and emails to prove we had! We have since found a lovely estate agent that has bent over backwards to help us, showing us that not all estate agents behave this way. Would not recommend to others to use them and definitely will never be using them again.
1/5
TrustpilotLie and rip off disabled people
Absolute con artists! Followed tenancy to the letter, followed all advice given by them and still trying to rip off a disabled man and his family. Both them and landlord broke tenancy the whole time and didn't care one bit. Left us homeless and actively still trying to con us out of our deposit despite doing exactly what they told us. Disgusting,lying company that thinks they can do what they want, break the rules and contracts and get way with it. Reported to obundsman and will be giving both them and the deposit protection scheme all our evidence including of the disrepair we were left to live in despite always paying full rent and not having any use of the garden. I was also injured due to the disrepair and both themselves and landlord refused any details regarding the landlords insurance
1/5
TrustpilotMisleading experience
We were about to make an offer on a property when we discovered the agent had listed it for £75,000 less than the asking price. It was advertised for £375,000 in the window. The agent told us that the details she gave us were incorrect - the price on these was £450,000, the price in the window was the correct one. We viewed the property twice and were shown around by the owners. The agent refused to consider any offer we were going to make, she said it would be too low.
1/5
TrustpilotEstate Agent that advertising prices…
Estate Agent that advertising prices that when offers are made turns out not to be what the vendor wants at all. It wastes your time and disappoints you when they could have been honest from the start. Estate Agents and straight talking are not things you put together. Work with them at your peril!
4/5
GoogleAttend a general auction, was well organised but felt it was been run for the benefit of the online bidders, as each time the line went down the auction was suspended. But I suppose that is the way most auctions are run today. As the building also houses the cattle auctions, it means that there is good facilities on site, and a cafe which does both hot and cold food, with plenty of seating.
1/5
TrustpilotAppalling
An appalling company to buy through - disingenuous and unethical.
5/5
GoogleTop Farm and stock auctioneers 👍 …
1/5
TrustpilotRude Unhelpful Staff.
Unhelpful Staff.
5/5
GoogleThe rules were very clear. Staff were nice. Not too crowded, l didn't dare take photos. It was a useful visit
5/5
GoogleGood auction company used them to buy and sell
2/5
TrustpilotBuying a house blindfolded
If you want a blindfolded way to start you new house experience just buy one through this company.
5/5
GoogleA really great auction house,with friendly helpful staff. Always enjoy the auctions here, good quality items to be found and at reasonable prices.
5/5
GoogleVery friendly and helpful! Thank you for a great customer service!
4/5
GoogleRating only, no written review.
5/5
GoogleGood day
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
McCartneys LLP's Ludlow office has 31 reviews across two platforms: 19 on Google, 12 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
McCartneys LLP is rated 3.6 out of 5 across all 31 reviews, and 4.8 out of 5 on Google from 19 reviews, checked 9 October 2026.
McCartneys LLP, The Ox Pasture Overton Road, Ludlow SY8 4AA.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.