Every review we hold for the Loughton office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleThe worst experience ever. Agency owners are only interested in money, they try to cheat on tenants. Be careful with them! You can wait forever to get things fixed.
Rosa · 23 August 2024
Agent replied · 17 June 2024
Hi Rosa Anna. We are sorry that you feel you didn't get a great experience with us. We are also surprised that it has taken you more than a year to express your experience and without discussing with us first in order to allow us to … More
★★★★★ 5/5
GoogleJo and Jamie manage a flat for us and have sold one so we have had experience of both services.
Their work is impeccable. They are so dedicated, thorough and hard working and are always up to date on all aspects of their work.
I trust them implicitly and know that whilst they are working for us they are still thoughtful about our tenants.
Having used other agents in the past I am continually surprised about how much they do for us. It also helps that they are lovely people.
I highly recommend Stein McBride and would give 6 stars if I could.
Heather · 16 April 2023
★★★★★ 5/5
GoogleI’ve had the pleasure of being a tenant for over a year. Jo, Jamie and the rest of the team have been absolutely amazing from start to finish. This was my first time renting and it was such a pleasant experience. If there was an issue they would be on it straight away without hesitation. If I am to ever rent again I would deffo go back to them and recommend them to anyone looking.
XxKxx · 16 April 2023
★★★★★ 5/5
GoogleBest experience i ever had with a real estate company, Jo is amazing person to get things going and finding solution for any problem that comes across the letting procedure. Jamie came down to my address so i could sign the contract, only because it was the time for my son to go to bed... Best Real estate agency by far, highly recommended!!! Loved the gift box, its like the cherry on top of the cake!!!! Thanks guys!PositiveResponsiveness, Quality, Professionalism, Value
G0NX4L0 · 18 June 2021
★★★★★ 5/5
GoogleI switched to Jo and Jamie's company about 6 months ago. I have been amazed by the service I have received. Jo is knowledgeable, professional and someone who keeps her promises. All rent collected is paid over the same day by Jamie. Moreover, both of them go the extra mile -they have even dealt with a tenant that is not theirs when I asked for help after the agent for that property ignored all my calls and requests.
I cannot wait to move that property over to Jo and Jamie.
Hansa · 16 April 2021
★★★★★ 5/5
GoogleJo has gone above and beyond to deliver a amazing customer experience. Even went the extra mile on a day off to fit us in.
Best experience ive ever had from an estate agent
Billy · 16 April 2020
★★★★★ 5/5
GoogleBest experience i ever had with a real estate company, Jo is amazing person to get things going and finding solution for any problem that comes across the letting procedure. Jamie came down to my address so i could sign the contract, only because it was the time for my son to go to bed... Best Real estate agency by far, highly recommended!!! Loved the gift box, its like the cherry on top of the cake!!!! Thanks guys!
Gee · 15 October 2020
★★★★★ 5/5
GoogleSuperb agency with exemplary personal service. Jamie and the team continue to go over and above in all their efforts and nothing is ever too much trouble. Thanks for everything to date.
Dan · 16 April 2019
★★★★★ 5/5
GoogleJamie has been fantastic from the minute we asked him to let our flat for us. The communication has been excellent and he’s made it so easy for us. Highly recommended!
Paul · 16 April 2019
★★★★★ 5/5
FacebookJamie has been fantastic from the minute we asked him to let our flat for us. The communication has been excellent and he’s made it so easy for us. Highly recommended!
Paul · 11 August 2018
★★★★★ 5/5
FacebookJamie is extremely professional and very helpful. He rented out our flat pretty quickly and it’s been very smooth running ever since. I would highly recommend him and his company.
Rachel · 28 August 2018
★★★★★ 5/5
GoogleJamie and his team at Stein McBride have always provided me with an excellent professional service. Communication is great. Jamie is proactive and problems are dealt with quickly.
Parag · 16 April 2019
★★★★★ 5/5
GoogleIt was Jo that helped me, and she was amazing. She is very knowledgeable and went the extra mile to ensure I was satisfied.
They are honest and reliable.
If you are looking for a top-rated agent in the area, I would highly recommend using Stein McBride.
Taher · 16 April 2023
★★★★★ 5/5
FacebookI have left my property in very safe hands with Jamie. I don’t have to worry about anything, he remembers it all and deals with any issues and more importantly, my rent is paid on time every month. Having rented a previous property with a different agent and had multiple issues, I’m pleased to say I get a much better service here and highly recommend!!
Lisa · 30 August 2018
★★★★★ 5/5
GoogleMy girlfriend and I have made our first move with Stein McBride with Jo and she couldn't of been more helpful. She ensured it was a very smooth process from start to finish. Thank you, Jo! And to the team here for helping us out with our first move.
Charlie · 16 April 2022
★★★★★ 5/5
GoogleMy girlfriend and I have made our first move with Stein McBride with Jo and she couldn't of been more helpful. She ensured it was a very smooth process from start to finish. Thank you, Jo! And to the team here for helping us out with our first move.PositiveResponsiveness, Quality, Professionalism, Value
ChWrr · 27 August 2021
★★★★★ 5/5
GoogleI was recommended Stein McBride by a friend. My previous experiences with Letting agents had been awful but Jamie & Jo really made it as smooth as possible. They were both extremely knowledgable and fed me with regular updates throughout (Even answering my calls late into the evening!). Would definitely recommend and most certainly will be using their services again.
Robert · 15 October 2018
★★★★★ 5/5
FacebookI rent my property through stein Mcbride and have never looked back. Complete professionalism at its best, kept updated with monthly invoices and personal calls, giving it that X factor feel. I compare it as having a friend running my business with excellent fees to boot. Thank you so much, will always recommend 👍🏻
Martin · 30 August 2018
★★★★★ 5/5
GoogleI met Jo McBride in early 2018 and subsequently purchased 2 investment properties through Jo and jamies agency. The whole experience was professional, straight forward and a pleasure to do business with.
I would highly recommend this agency, which cannot be said for too many of them out there ?
Nigel · 15 October 2018
★★★★★ 5/5
GoogleWouldn't hesitate to recommend! Jamie has provided me wiith a great service, he's extremely personable and highly proactive. Stein McBride made the process of my rental extremely easy and it has been stress free ever since. I wouldn't consider renting a property through any other company.
Lisa · 15 October 2018
★★★★★ 5/5
GoogleEasy / friendly communication and top service, nothing is too much trouble for them. A refreshing change from the majority of letting agents who I’ve let my properties through before. Definitely recommend them!
Kris · 16 April 2019
★★★★★ 5/5
GoogleStrongly recommended Stein McBride Property for efficiency, satisfaction and ease of mind, with special thanks and appreciation to Jamie.
Oleksiy · 16 April 2019
★★★★★ 5/5
FacebookJo and Jamie have been amazing. By far the best estate agents I’ve dealt with. X
Naomi · 10 July 2018
★★★★★ 5/5
FacebookGreat service always helpful . Would certainly recommend
Christine · 1 September 2018
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.