Every review we hold for the Loughton office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleCan only speak for the lettings team, but I opened contact with Hayden and Harper on Sunday, asking to view a property advertised on Rightmove. I then called back on Monday, Tuesday and Wednesday. Every day a member of their team told me one of the lettings agents would call me back later. Waited, waited, never got a call. Then today (Friday) I spoke to the sales manager. He was more helpful, but informed me that the property had already been let. Hayden & Harper absolutely wasted our time and obviously had no desire to communicate the details of the flat to me. The process of finding a flat in London is hard enough, even with good service from a lettings agency. We've been dealing with a range of estate agencies this week, not one of them failed to return a call - only Hayden & Harper managed this. Massively disappointing service.
Joe · 6 July 2017
★★★★★ 5/5
GoogleI have dealt with Gareth who handles one of buy to let properties and the service has been exceptional. He has never failed to find me a tenant and his team handle any maintenance issues efficiently and at a reasonable cost. He is usually always available to speak to on office or mobile and when he's not he calls me straight back. Have also recommended friends and family to him that are equally satisfied.
T · 31 March 2018
★★★★★ 5/5
GoogleI really like this company, they provided me with a fantastic experience when selling my home. They are unbelievably helpful, really know what they are doing, and I thought their pricing structure was excellent. My house sold quickly, which was a huge stress relief and allowed me to plan my life effectively. I can't thank them enough, in particular Gareth, I would gladly recommend them to my friends and family.
Eoin · 31 March 2018
★★★★★ 5/5
GoogleI have recommended Harden and Harper to my family as I was hugely impressed with the help from the sales office. Always on hand and very knowledgeable with the local market. Also, a huge thank you to Gareth who made a selling my house a stress free experience.
Matt · 31 March 2018
★★★★★ 5/5
FacebookWords can't describe the wonderful work you did on my trading account, I am delighted I trusted you and give you a chance to help grow my $1000 into $12,000 in just a week, Mrs Lilian Wilson my family and I are forever indebted to you for the financial stability you brought to our home, I advice the entire public to invest with Mrs Lilian Wilson, contact via WhatsApp: +1 (315) 696-7425Email: Lilianwilson220@gmail.com
Kamo · 20 September 2021
★★★★★ 1/5
GoogleSales team is practically non existent have called several times to arrange a viewing on a property which is apparently on sale have had minimal response from Hayden and Harper absolutely shocking.
Zac · 31 March 2018
Agent replied · 5 July 2023
Mr Akhtar, Apologies you feel like you've received bad service. Please contact myself Gareth Jones 02085058545 and I will help resolve the issue
★★★★★ 5/5
GoogleI sold my house with Hayden Harper last month and the whole thing from start to finish was really smooth and professional.We was kept up to date as to what was going on and when a problem did arise Gareth delt with it quickly and efficiently.Would highly recommend.
Christopher · 31 March 2018
★★★★★ 5/5
GoogleThe team at Hayden and Harper are a cut above the rest. Nothing is never too much trouble. Professional and efficient. Forget the rest I have had nothing but trouble from other local agents letting me and my clients down. Would happily recommend
Stuart · 31 March 2018
★★★★★ 5/5
GoogleI found Harden and Harper on Google and I would recommend them to friends and family. They helped me rent my property and I thought they are very professional, great customer service and always respond quickly.
Lee · 31 March 2018
★★★★★ 4/5
GoogleExcellent service from hayden and harper looking after my lettings portfolio. Top service and quality service every time
MikeyC79 · 31 March 2018
★★★★★ 4/5
GoogleExcellent service from hayden and harper looking after my lettings portfolio. Top service and quality service every time
Michael · 6 July 2017
★★★★★ 5/5
GoogleRating only, no written review.
Nicola · 30 March 2022
★★★★★ 4/5
GoogleRating only, no written review.
She · 31 March 2017
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
