Every review we hold for the Loughborough office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotStay away from this company!!!
Stay away from this company if you are selling your property. We have told them via phone and email that we no longer wish to sell but they will not remove our property from their website. False advertising at the Bedford branch.
Tracy · 16 September 2019
★★★★★ 1/5
TrustpilotWHAT A TERRIBLE SERVICE THE MORTGAGE…
WHAT A TERRIBLE SERVICE THE MORTGAGE ADVISOR IS SO RUDE AND TO THINK WE PAID A HIGH PRICE FOR THIS SERVICE FAR FROM A SERVICE HE NEEDS TO GO ON A CUSTOMER RELATIONS COURSE AND LEARN HOW TO SPEAK TO CUSTOMERS
URBAN · 23 January 2020
★★★★★ 1/5
TrustpilotThe most awful agents in the world…
The most awful agents in the world ever!why there is no option for 0 rate????
Gavin · 29 September 2023
★★★★★ 1/5
TrustpilotAbsolutely awful.
Sudbury branch shockingly poor estate agent, terrible communication doesn't follow through with clients, feedback is nonexistent. The rep will tell you their the best estate agents in the area that's absolutely true they are, the best at being the worse, absolutely dreadful.
Dave · 4 July 2019
★★★★★ 1/5
TrustpilotPontefract Sale office
3 complaints from start to finish of the process, apologies after apologies but no improvements. Bad practices , poor advice. even their complaint team can not handle it at all. They don't even acknowledge their mistakes! My advise id to avoid at any cost
KMD · 3 March 2018
★★★★★ 1/5
TrustpilotTerrible communication
Terrible communication; seems like staff don’t know what they are going. Wasted so much of my time and energy. No positive outcome even after chasing so many times.
Pooja · 19 July 2022
★★★★★ 1/5
TrustpilotWould give a zero if possible
Would give a zero if possible. Tried to get a viewing with a property they never returned our call. When we did get through they said the house had sold. It was massively under valued. Mmm wonder who bought it??
K.Ridgill · 23 September 2019
★★★★★ 1/5
TrustpilotWilliam H Browns Lettings use Sequence…
William H Browns Lettings use Sequence Homes to ‘manage’ their properties. Landlords and tenants should both read reviews on Sequence before committing to WHB Lettings. WHB 8/10 for my property, Sequence 0/10. Sequence are awful.
H · 9 March 2021
★★★★★ 1/5
TrustpilotSly and underhanded
Twice, offers accepted, mortgage in place and solicitors instructed. Seller pulls out, gazumped. Should try a lockout agreement in future, wasted two months of time and money with these jokers.
Simeon · 28 January 2022
★★★★★ 1/5
TrustpilotSEVERELY DISHONEST COMPANY
SEVERELY DISHONEST COMPANY. PREDATORY PRACTICES AROUND STEALING HOLDING DEPOSITS DESPITE ENTERING INTO HONEST AGREEMENTS. AVOID AT ALL COSTS!!!!!!!!!!
Rory · 12 May 2023
★★★★★ 1/5
TrustpilotDoncaster branch are appalling
Doncaster branch are appalling. They rent out hazardous properties and really do not care about the danger children were put in. It is 'not their probkem'
Sam · 19 July 2022
★★★★★ 1/5
TrustpilotBury st Edmunds
Avoid at all costs, communication is terrible, never get back to you, always make some excuse as to why they have not replied to emails, wrongly advise on mortgages, one of the worst I have dealt with!!
Victoria · 6 June 2020
★★★★★ 5/5
TrustpilotIn branch staff at Harwich top notch
In branch staff at Harwich top notch: reactive, proactive, supportive, pleasant and agreeable to work with. All very positive, and made the house purchase experience bearable. Where to improve would be with the administration support from the preferred solicitors.
EBailey · 5 July 2019
★★★★★ 1/5
TrustpilotWe decided we no longer wanted to use…
We decided we no longer wanted to use them as estate agents, was told over the phone we would receive a full refund. Then a week later emailed us to say they had changed their mind and we would get nothing!!Disgusting
Rachel · 22 February 2018
★★★★★ 5/5
GoogleWilliam.Property were a fantastic Estate Agent to work with on our recent purchase of our new property. Great communication and efficiency from start to finish. Many thanks
Lucy · 17 April 2022
★★★★★ 1/5
TrustpilotWorst agency ever
Don't do their job at all. Ignore email don't answer. Have problem with leacking wather from bathroom to kitchen for 4 months.
Customer · 24 October 2022
★★★★★ 5/5
TrustpilotRyan Crawt keep up the good work
Ryan at the Cowgate branch was very helpfuland listened to what we were looking for in a property. Not the usual rush rush situation you find yourself in with estate agents.
Sno · 11 July 2021
★★★★★ 1/5
TrustpilotAbsolutely dreadful avoid at all costs
Absolutely dreadful avoid at all costsDreadful company only interested in getting your money used for letting property, hidden extras that they forget to mention. Never return phone calls. Run by inexperienced school kids with no knowledge of the real world
P · 2 February 2018
★★★★★ 5/5
TrustpilotExcellent service cannot fault them
Excellent service cannot fault themThey sold our property within days and all completed in just under 12 weeksThe communication was second to none in fact we were kept updated by them more than our solicitor and probate executorHighly recommended
Carole · 26 July 2018
★★★★★ 5/5
TrustpilotImogen
Imogen, Jo and the rest of the letting team are very well organised, helpful nothing is too much trouble for them and give good advice. Ten out of tenThanks for your hard work
ALISON · 3 December 2020
★★★★★ 1/5
TrustpilotRead the reviews below and be …
Read the reviews below and be warned...truly awful outfit, If the dream house you want is with them I wish you luck, but whatever you do NEVER use their in house conveyancing firm, Fosters....You may never get your house,
John · 24 December 2017
★★★★★ 1/5
TrustpilotUseless in every way
Useless in every way. Poor communication, misinformation, false promises, antagonising and losing our potential buyers, dragging their feet with documentation. Absolutely nothing to recommend them whatsoever. Would give them 5 minus stars if it were possible
Tim · 29 October 2019
★★★★★ 5/5
TrustpilotVery good follow up to issues I have…
Very good follow up to issues I have with my buy to let property. Pleasant and professional staff a pleasure to deal with. Stephen Voyce
Stephen · 3 March 2022
★★★★★ 5/5
TrustpilotThe Agents are so polite and help
The Agents are so polite and helpful. They take their time to answer questions and show you around the property.
Naana · 4 October 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.