Every review we hold for the Loughborough office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI rented with this agency some years ago and cannot rate them highly enough. Everything was properly maintained and they were always pleasant, respectful and helpful. If all letting agencies were like this, it would make private renting a joy. Some of the large names chase profits but
don't maintain properties and tell a lot of lies. If only more landlords would choose ethical options like Hamlets for their business, private renting would be happier and healthier.
Happy · 28 March 2024
★★★★★ 1/5
GoogleI tried calling with regards to viewing a property, the lady on the phone started off with good intentions. But quickly got very angry with me due to poor phone signal, I understand this can be frustrating, but I don't expect to have the frustration directed at me. I am not sure why she is in such a fowl mood but in no way does it excuse her directing it at customers. Hamlets have now lost my business/money and I will happily share my experience with family and friends.
O · 29 October 2022
★★★★★ 1/5
GoogleI tried calling with regards to viewing a property, the lady on the phone started off with good intentions. But quickly got very angry with me due to poor phone signal, I understand this can be frustrating, but I don't expect to have the frustration directed at me. I am not sure why she is in such a fowl mood but in no way does it excuse her directing it at customers. Hamlets have now lost my business/money and I will happily share my experience with family and friends.
J · 28 May 2022
★★★★★ 1/5
GoogleAwful people. Kicked an injured veteran out at Christmas. Always paid rent, looked after the home but instead of having empathy and accepting universal credit due to mental health issues they decided to kick me out and make me homeless
MGDB · 28 December 2024
★★★★★ 1/5
GoogleI tried calling with regards to viewing a property, the lady on the phone started off with good intentions. But quickly got very angry with me due to poor phone signal, I understand this can be frustrating, but I don't expect to have the frustration directed at me. I am not sure why she is in such a fowl mood but in no way does it excuse her directing it at customers. Hamlets have now lost my business/money and I will happily share my experience with family and friends.
Jamie · 15 April 2022
★★★★★ 1/5
GoogleI tried calling with regards to viewing a property, the lady on the phone started off with good intentions. But quickly got very angry with me due to poor phone signal, I understand this can be frustrating, but I don't expect to have the frustration directed at me. I am not sure why she is in such a fowl mood but in no way does it excuse her directing it at customers. Hamlets have now lost my business/money and I will happily share my experience with family and friends.NegativeProfessionalism
Jamie · 29 March 2022
★★★★★ 5/5
GoogleThe girls running Hamlets give a very good quality of service. also a huge thank you for assisting the house sale.
Paul · 30 June 2023
★★★★★ 5/5
GoogleVery helpful staff have owned the business for years so not much they don't know about rentals.
Derek · 29 March 2022
★★★★★ 5/5
GoogleThe staff are very friendly and helpful.
Tere · 15 April 2022
★★★★★ 4/5
GoogleRating only, no written review.
Gonçalo · 28 March 2024
★★★★★ 5/5
GoogleRating only, no written review.
M · 28 March 2024
★★★★★ 5/5
GoogleRating only, no written review.
Christopher · 29 March 2023
★★★★★ 1/5
GoogleRating only, no written review.
Edward · 29 March 2023
★★★★★ 4/5
GoogleRating only, no written review.
Kamila · 29 March 2023
★★★★★ 5/5
GoogleRating only, no written review.
Geraldine · 29 March 2023
★★★★★ 5/5
GoogleRating only, no written review.
GORDON · 15 April 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.