Winkworth reviews

★★★★★ 1/5

Google

Things started off well enough with Ryan showing us a property and being perfectly professional and polite. However as soon as our offer got accepted he essentially became a completely different person. He would send aggressive chasers and even called me out of the blue speaking to me in an incredibly rude and threatening tone. The searches process was rather slow so Ryan tried to convince me to drop my lawyers and hire new ones with complete disregard for the fact that it would have implied an additional cost for us with no actual benefit to the transaction. He even called my lawyers and asked what I had paid them as he was trying to prove the point that I had been 'cheap'. While the process was actually moving at a normal pace, Ryan was perhaps just extra keen to get his fee ahead of the end of the fiscal year? Frankly it was impossible for me to come up with any reasonable explanation for this behaviour. The last agent I will consider when next selling a flat.

Andra · 29 October 2024

★★★★★ 5/5

Google

Old-school professionalism at its very best, based on years of local property knowledge and bags of common sense. Excellent at keeping everyone informed and liaising with solicitors, who have a similar high regard for Josh and his team (a rare quality and absolutely vital when things get tricky).

Will · 16 February 2026

★★★★★ 5/5

Google

Josh and Nick were first class: effective, professional, pragmatic, friendly and always focused on a successful conclusion. They worked very well with the solicitors during the close process and added value to the process as and when required.

Alex · 16 January 2026

★★★★★ 5/5

Google

All my interactions with Winkworth have been very positive. Josh, who manages this branch, is a force to be reckoned with. Very experienced and professional, he managed a complex and high-value sale with amazing dexterity and secured a sale price above expectations. He was always available to respond to any questions, and proactively drove the process to conclusion. I give him my unconditional approval for how he managed the sale of our property. We interviewed 5 local estate agents before settling with Josh - and we definitely got the best.

Paul · 3 March 2025

★★★★★ 5/5

Google

We were very impressed by Federico and his team. We found them to be consistently polite, prompt and professional throughout our tenancy, including the viewing, application process, move-in, and any issues that arose.

Adam · 18 October 2025

★★★★★ 5/5

Google

Winkworths have successfully let and managed my 2 bed apartment in London W8 for 14 years. I bought the apartment through them originally. The management of the flat has been excellent over that period. Gas and electric certifications have been carried out, tenant requests dealt with promptly ( but always checking with me first) with good quite reasonably priced contractors;, paying over money on time with clear statements of account, and generally good communication and no.hassle The quality of tenants has always been good, with only one exception, which over 14 years is an enviable record. Again, recentluy, when my long term tenant left recently due to Brexit, I was concerned that in the Covid environment I would have difficulty finding another tenant. Federico Young, the lettings manager, at Winkworth Old Church St W8 advised on the rent level, and kept adjusting it during the marketing phase because of Civid uncertainties and testing the market,, until after three weeks he secured a young professional couple on a two year lease to move in at Christmas. What i appreciated was that immediately my old tenant left, Federico visited the apartment, suggested irefreshing the kitchen cupboards and replacing the blind in the second bedroom, but nothing more, then foowed up post building work to check on things before organising the professional clean. Federico's professionalism and communication with me throughout was faultless. I liked that he called me on the phone to talk things through rather than relying on email, sent photos over whafsapp, got spare keys cut.. He was also responsive out of office hours if I had a question. Federico also had the foresight to take marketing photos with the new kitchen cabinets and bedroom. blind for.use when this tenant leaves, so not a second of void time would be asted next time.aroumd. Overall I couldn't recommend Federico and Winkworth highly enough. CarlPositiveResponsiveness, Professionalism

Carl · 18 June 2021

★★★★★ 5/5

Google

Federico and his team have proven swift and very helpful on all aspects of my rental process: from the initial description and visit of the property down to very practical help to facilitate the move-in. They are experienced, they know the area well, and they have made themselves available for important questions as well as points of detail and managing the relation with the landlord. Clearly top among the agents I have ever dealt with, and I would recommend them for a search in the W8 area.PositiveResponsiveness, Professionalism

Guillaume · 18 June 2021

★★★★★ 5/5

Google

Had a great experience renting a place for my daughter with Federico Young. He was extremely patient, responsive and transparent in all our dealings and gave honest advice. This was extremely valuable to us as parents living outside of UK wanting to rent a safe, clean and affordable place for our daughter - all during COVID! Federico guided us through a few properties remotely, talked us clearly through the paperwork and even helped move a bit of furniture! Top notch service and we felt in safe hands all through the process. Cannot recommend Federico highly enough - thanks!PositiveResponsiveness, Quality, Professionalism, Value

Mark · 18 June 2021

★★★★★ 5/5

Google

Having gone through what was a most frustrating property sale, I have to say that the patience, professionalism and advice that I received from the team was amazing. I have no hesitation in recommending them for their service.

Noel · 16 January 2026

★★★★★ 5/5

Google

Federico was very professional and provided great communication throughout.

Patrick · 20 May 2025

★★★★★ 5/5

Google

for 15 years I have rented my apartment with Winkworth agency, they are exceptional. All the staff are responsive, available, truly professional. Living abroad I couldn't manage, they did a great job. I highly recommend this very serious agency. A big thank you to the whole team . especially Josh who so helps me with all the necessary documents. Thanks josh.PositiveResponsiveness, Quality, Professionalism

Helmut · 18 June 2021

★★★★★ 5/5

Google

Best service across the industry, thank you Federico!

Romy · 16 April 2025

★★★★★ 5/5

Google

We had the most brilliant experience when finding and securing our property with Federico. He was completely transparent, clear & had brilliant communication. Federico literally went above and beyond to make sure everything ran smooth and worked out as we had hoped. I only wish I could add 10 stars to my feedback as it would be well deserved. Thankyou Federico @ Winkworth!

Tara · 28 December 2024

★★★★★ 5/5

Google

I received very good service from Josh and Nick. I was briefed all the time. they informed me as soon as anything happened. Many thanks for the first class cooperation

Arne · 16 December 2025

★★★★★ 5/5

Google

From one meeting Federico had a keen eye and spot on sense for what we were looking for in our next home. His approach is genuine and realistic, and throughout the whole process his support was beyond. Huge thanks to Freddie!

Ashley · 16 April 2023

★★★★★ 5/5

Google

Winkworth were fantastic in helping my partner and I find a new home. They were available for viewings whenever we needed and helped make sure the contract signing went smoothly. Thank you Federico and Dennis!

Charlie · 18 June 2023

★★★★★ 5/5

Google

Excellent and professional letting services received from Josh and Federico. Formalities were dealt with painlessly. Marketing material was produced quickly and tenants were found and signed up in a few weeks. Highly recommended.

Gary · 18 June 2023

★★★★★ 5/5

Google

We have been working with Federico since 2018. He always gives great support and advice with tenant changeovers. Federico is lovely to deal with - professional, encouraging, enthusiastic, and 'gets it done'.

Liz · 16 April 2023

★★★★★ 5/5

Google

Federico has been very helpful and trustworthy from the start. He managed to find a good tenant very quickly. He is also very helpful in helping me manage my property from overseas

Frazer · 16 April 2023

★★★★★ 5/5

Google

Frederico was absolutely fantastic in making our experience with finding a property and then moving into it as smooth as possible! Thank you Freddy for all your great help!

Marilena · 16 April 2023

★★★★★ 5/5

Google

I recently had the pleasure of working with Federico and Dennis in my search for the perfect apartment, and I couldn't be more impressed with their professionalism and dedication. Their honesty and down-to-earth demeanor made the entire …

Chloe · 16 April 2025

★★★★★ 5/5

Google

Have dealt with Josh Grinling over a number of years. He has has always been willing to help and give advice. Latterly also worked with Christine Reeves, who also showed great professionalism and a willingness to go the extra mile. Happy to recommend at any time!

Peter · 19 June 2018

★★★★★ 5/5

Google

Great experience working with Federico and his team through the letting process. Clear and timely communication all the way!

Chris · 18 June 2023

★★★★★ 5/5

Google

Always quick to answer a phone call, resolve matters on the spot. Professional with a local trusting touch. No hesitation to recommend.

Ben · 25 March 2025