Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe have had the best experience with Alex and his team from the start. We really appreciate their top communication skills and friendly yet professional approach. It definitely felt different to service we have received from other agencies in the area. In the end , after only a couple of months, we managed to find the right property. Our agent gave us guidance and advice throughout to ensure a stress free process. Thank you Alex and team for all your help with finding us our dream home!
Maria · 16 March 2026
★★★★★ 5/5
GoogleIm had a great experience working with Lewis while securing our new home. He was extremely helpful, professional and always quick to respond to any questions we had. The whole process felt much smoother thanks to his support and clear communication. We are very grateful for all the time and effort he put into helping us. I would highly recommend Lewis to anyone looking for a reliable and supportive agent.
Lale · 16 March 2026
★★★★★ 5/5
GoogleAlex, Remo and Francesca were incredibly helpful throughout the process of purchasing our flat. They approached everything in a professional, kind, and patient manner, always taking the time to answer all of our questions and facilitating smooth communication between us and the sellers. We felt very fortunate to have their guidance and coordination. Having them involved made the process much quicker and clearer than if we had dealt solely with the solicitor. We would highly recommend Winkworth to anyone looking to buy a property and wanting a stress-free, well-supported experience. Thank you so much!
Arianna · 16 November 2025
★★★★★ 5/5
GoogleLewis was very supportive with excellent skills in his field! The whole team is very professional and friendly! Rented my studio 3 years ago, and now they are helping me find a new one.
Julia · 16 November 2025
★★★★★ 1/5
Googlecontacted this agency about renting a property and was upfront about receiving DSS. Despite meeting all affordability and documentation requirements, I was told I could not view or apply for the property for that reason alone. This left me feeling unfairly treated, as decisions should be based on individual circumstances, not assumptions. I hope the agency reviews its policies to ensure all applicants are treated fairly and consistently.”
Ritaro · 16 December 2025
★★★★★ 1/5
GoogleStay away from this agency. If you need a estate agency go to any other.
I been there to let a studio flat. They told have couple of them with 1400-1500 ( bills included) anyway price was high and I was agree. An hour later I was called by the specialist telling me 1500 for a studio flat without including any bills. Is this agency a mental health hospital?😂😂😂
Just stay away and go to any other, there are plenty of estate agency's in that area.
Nitoiu · 18 May 2025
★★★★★ 1/5
GoogleAvoid. Tried to keep around 90% of our deposit despite the flat being in reasonable condition, considering how many years we'd stayed there. Took them to to the tenancy deposit resolution system, where we ended up with pretty much all of the disputed amount (around 95%).
Learn your lessons guys. You don't get to bully tenants.
JM1 · 4 September 2025
★★★★★ 5/5
GoogleFantastic service, very honest, professional and friendly. Would definitely use them again. Thanks Alex, Remo and all for all your help.
Richard · 9 April 2025
★★★★★ 5/5
GoogleLewis was very professional and helpful.
Roxana · 1 September 2025
★★★★★ 5/5
GoogleRight from the start I was impressed by the professionalism and honesty of this agency. No inflated valuations just to get the business as practised by other estate agencies. Alex was very efficient and knowledgeable and always responded promptly to my queries. I valued his wise, thoughtful advice and greatly appreciated his sympathetic approach to my sudden bereavement. Very highly recommended.PositiveResponsiveness, Quality, Professionalism, Value
Janet · 24 October 2020
★★★★★ 5/5
GoogleAlex was great from start to finish. He followed up throughout the entire process, and always kept me up to date with new details. Worked quickly and professionally, and was always happy to answer all my questions. Highly recommend, as well as the rest of the Winkworth team. Thanks so much Alex!
Carmen · 18 June 2020
★★★★★ 1/5
GoogleWe had really disappointing experience with a Winkworth Finchely department, to be more exact, with a staff member Lewis Impleton.
First of all, I called to ask for the particular flat viewing to be arranged. He asked me quite few questions on the phone, which was fine, as he had enough information to consider, if he wanted to waste my time and energy by coming to view the flat on the busy working day.
Please note, I WAS ASKED what is my salary, which alone, was actually exceeding the required costs of the particular flat, but I WAS NOT ASKED to send the documents, reference letters etc. Lewis WAS AWARE of me and my husband working as a self-employed, but as I assume now, he didn't really understand the nature of my work and didn't bother himself to introduce me to the l.lord as a contracted worker, 6 days a week.
On the day of viewing, he showed us the flat, politely smiled at us and was very presentable. But that was it...Knowing how fast we needed to move, due to the lack of free time and busy schedulle, he still did not get back to me. When I decided to chase him myself, I only received a short email- saying, that actually he was speaking to land lord and suddenly finding out, that they wanted only FULLY EMPLOYED people...
I have only one reason to think of- he didn't like my husband or to be more exact- his nationality, as to emphasize again- he DID NOT ask us to send any of the required documents, proofs etc. He just judged us by the fact, that we are self-employed....
Singing · 25 April 2023
★★★★★ 5/5
GoogleWe had the pleasure of working with Jamie Gill who was an absolute delight. On time, kind, and utmost professional with an honest and knowledgeable attitude! We have met many estate agents and he is absolutely one of the best we have had the pleasure of meeting - well done Jamie and thank you!
Asja · 28 July 2024
★★★★★ 1/5
GoogleAvoid at all costs.
Extremely poor service and do not cohere to legal rights.
My worst experience was with Freddie, although his manager, Alex, backed him up not me. The staff at this branch require customer service training and need to learn not to fight back to customers but just to accept they are in the wrong.
S · 24 April 2024
★★★★★ 4/5
GoogleAlex was most helpful all along. We visited the property three times before making an offer and Alex facilitated it all very nicely. We made additional requests along the way for more visual information. This was arranged very efficiently and quickly. All together, no hassles.
Abbas · 19 June 2018
★★★★★ 5/5
GoogleProfessional helpful and knowledgeable from start to finish when selling two of my properties
thank you Alex, Remo & reddie
Iain · 16 April 2023
★★★★★ 5/5
GoogleAlex and Remo were amazing and very helpful and supportive throughout the process of the sale of our property.
Prem · 16 April 2023
★★★★★ 5/5
GoogleExtremely competent and professional from the first call. James was always there for us, answering every question or doubt we had through the entire process. I would recommend him personally, and would return to him for future property rental requirements.
Alexandra · 19 June 2018
★★★★★ 5/5
GoogleAlex found us a buyer in less than a week, his advise was invaluable. Alex was very professional and I would highly recommend WinkworthPositiveResponsiveness, Professionalism
Ron · 18 June 2021
★★★★★ 5/5
GoogleSelling a property in this country can be an extremely tiresome, exhausting business without the proper guidance of a good estate agency. I was lucky in this respect. Winkworth stood by my side, right from the beginning, listening, advising, helping. Thank you.
Aleka · 24 April 2024
★★★★★ 1/5
GoogleWe made an appointment to view a rental property here. The area was far from we currently live and it took close to an hour to get there. Unfortunately, when we got there we were not able to view the flat as there was someone living in it …
Vmik · 16 April 2023
★★★★★ 5/5
GoogleWe sold our house and bought the new house with Winkworth. Their service has been excellent throughout. Always kind, polite and helpful they took us through a complicated back-to-back transaction. They smoothed the process, being always available to help wherever they could. We enjoyed working with them and recommend their services to anyone.
Irit · 18 June 2020
★★★★★ 5/5
GoogleAlex always made himself available and gave his opinion in an honest and straightforward way. He made the purchase move forward smoothly and I wanted to give a review to support what others have already written about the office.
Marc · 16 April 2022
★★★★★ 5/5
GoogleAgents always professional and always kept me updated
PATRICIA · 24 April 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
