Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleExcellent service
I had a great experience with Winkworth as the managing agent for my property in London. The service has always been professional, clear and reliable.
A special thank you to Isabel, who took care of everything with efficiency, competence and great attention to detail, making the whole process smooth and stress-free.
Highly recommended.
Margot · 16 February 2026
Agent replied · 16 April 2026
Hi Margot,
Thank you for the excellent review and recommendation. We’re so pleased to hear you’ve had such a positive experience, and we’ll be sure to pass your kind feedback on to Isabel. We look forward to continuing to work with you.
★★★★★ 5/5
GoogleWinkworth recently helped me let my flat to a tenant and it was a pleasant experience overall. The whole process, from when I first contacted them to when the tenant moved in, took about 3 weeks and they were very efficient along the way.
Hannah was especially helpful throughout the entire process. She always responded in good time whenever I reached out to her for help and provided me with the information I needed.
Imogen and Rachael were also very helpful when it came to conducting the viewings, liaising with the independent contractors and keeping me updated about what had to be done next.
I’m happy with the service they provided and would recommend them to anyone in search of an estate agent.
Ivan · 25 March 2025
Agent replied · 25 May 2025
Hi Ivan,
Thank you so much for taking the time to write a review. It’s been a pleasure to work with you on renting out your property. We look forward to continuing working with you.
★★★★★ 5/5
GoogleWe were looking for a two bedroom apartment in central London and Ama was the agent helping us. She was welcoming, warm and very responsive, and made the whole process feel more straightforward. She is doing a great job!
Negra · 19 March 2026
Agent replied · 16 April 2026
Hi Negra,
Thank you for your kind words. We're so pleased Ama was able to support you through your search and make the process as smooth as possible. Please don't hesitate to get in touch if there's anything else we can help with.
★★★★★ 5/5
GoogleJust wanted to let people know that Winkworth Pimilco but especially Imogen has been so fantastic in showing me my search for rental properties.
Though did not this time find anything through them,Imogen has been a star and cannot recommend her more highly and there for me and listened to what i was looking for, not pushy but objective
Proper old school service and in that cut throat world of lettings.A credit to your company
Nadir · 16 August 2024
Agent replied · 23 August 2024
Hi Nadir,
Thank you so much for taking the time to write such a kind review. We wish you the best in your new property!
★★★★★ 5/5
GoogleWe bought a property through this Winkworth. They were great, professional and relaxed and not pushy (like some others!). Kirk helped us and kept both sides moving and went above chasing westminster city council for us even. Really great experience and felt like I could always get hold of them when needed!
Si · 16 March 2026
Agent replied · 16 April 2026
Thank you so much for your wonderful review. Congratulations on your new home and please let us know if we can be of any further help at all.
★★★★★ 5/5
GoogleA new team and a fantastic new level of customer service. Isabel, Rachael and the letting team providing a friendly & professional customer care that brings it up a level. As a client of this branch from 2006, I'm very happy to continue & recommend the new Winkworth team.
Tom · 16 February 2026
Agent replied · 16 April 2026
Hi Tom,
Thank you for your kind words and continued support over the years. We’re delighted to hear you’re pleased with our service and really appreciate the recommendation. We look forward to continuing to work with you.
★★★★★ 5/5
GoogleWinkworth has been managing my rental for years. Isabel handles tough conversations and was able to get me new offers with minimal vacancy. They work fast and efficiently to keep things moving smoothly. Very appreciative of her clear communications, listening to my concerns and working hard to keep the flat rented at all times.
Ashley · 16 November 2025
Agent replied · 16 April 2026
Hi Ashley,
Thank you so much for taking the time to write a review. It’s been a pleasure to work with you on renting out your property. We look forward to continuing working with you.
★★★★★ 5/5
GoogleI dealt with Winkworth and I was lucky to have Kirk as an agent. He is very professional, helpful and knowledgeable. Thanks Kirk .
Isabella · 16 April 2025
Agent replied · 23 October 2024
Hi Isabella,
Thank you for your kind review. It’s been a pleasure working with you. Please let us know if we can be of any further help at all.
★★★★★ 5/5
GoogleKirk was great. At all stages of the process from viewing to proposing our offer we trusted him with our interest and knew that he was trying to get the best outcome for us. A professional service that I would recommend to a friend. Thank you.
Freddie · 18 May 2024
Agent replied · 23 August 2024
Hi Freddie,
Thank you for your kind review. Please let us know if we can be of any further help at all.
★★★★★ 5/5
GoogleReally helpful throughout the process of finding a new flat and moving in - especially Imogen who was so helpful and lovely throughout.
Niamh · 16 April 2025
Agent replied · 23 October 2024
Hi Niamh,
Thank you for taking the time to write a review, it’s been a pleasure working with you. We hope you enjoy your new property!
★★★★★ 5/5
GoogleKirk is not only very knowledgeable about the property industry, he is also personable, very efficient, experienced and really listens to what the client is looking for.
Cathy · 10 February 2025
Agent replied · 8 September 2025
Hi Cathy,
Thank you for your kind review. It’s been a pleasure working with you.
★★★★★ 5/5
GoogleAfter contacting Winkworth to assist with renting out my flat it took them just 2 working days to value, photograph, advertise, and receive offers. A fantastic service and team! Big thanks to Hannah for her professionalism and touch of friendliness to make the process as easy as possible. 10/10.
Chris · 19 January 2024
Agent replied · 17 June 2024
Hi Chris - thanks so much for taking the time to send your review, we really appreciate it and we're very glad you had a good experience. We look forward to assisting again in the future.
★★★★★ 5/5
GoogleHighly recommendable, professional and reliable, providing genuine care and outstanding support.
Many thanks, Mr Robert Oatley and team.
Cristina from Spain. 🤗❤️ …
Christine · 24 February 2025
Agent replied · 16 April 2026
Thank you Christine, it’s been a pleasure acting on your behalf and we are incredibly pleased to have successfully concluded the transaction for you.
★★★★★ 5/5
GoogleWe recently had a great experience renting with Winkworth, and we’re grateful for the help from Imogen Murray and Hannah Kavanagh-Manners. In what could have been a complex process, they provided reassurance and guidance and made sure everything ran smoothly. We also found Imogen and Hannah to be attentive and reliable which made the process of moving into a new home much more straightforward and efficient. We would definitely recommend this branch of Winkworth to others who are renting!
Lauren · 23 September 2024
Agent replied · 23 October 2024
Hi Lauren,
Thank you for your kind review. It’s been a pleasure working with you. We hope you enjoy your new property and please let us know if we can be of any further help at all.
★★★★★ 5/5
GoogleI would love to say a big thank you to Woody Bridgeman and his team for making our move a much more easier and stress-free experience. Woody was an absolute pleasure to deal with. He is very understandable, patient and a great communicator. I will definitely be recommending Winkworth and Woody to everyone!
Anastasia · 18 June 2023
Agent replied · 17 June 2024
Hello Anastasia
Thank you very much for your kind words. We hope you and your fiance have a lovely time in your new home!
Winkworth Pimlico & Westminster
★★★★★ 5/5
GoogleWe had a great experience with Isabel. She made the rental process straightforward and easy to navigate, kept communication clear, and moved things along efficiently. We really appreciate it!
Yara · 16 March 2026
Agent replied · 16 April 2026
Hi Yara, Thank you so much for taking the time to write a review. It was a pleasure assisting you, we hope you have settled in well to your new home. Please let us know if we can be of any further help at all.
★★★★★ 5/5
GoogleWinkworths have made letting the flat out to new tenants so easy - from providing the necessary works done such as redecorating and repairs through to furniture replacement - which I really hadn’t know they were able to do. Made it all so much easier and I know I’m providing a quality home to the new tenants. Highly recommended
Mike · 16 April 2025
Agent replied · 17 June 2024
Thank you very much for your review, it is very much appreciated.
★★★★★ 5/5
GoogleI’ve worked with a few estate agents recently and Winkworths definitely has been the best- v professional, knowledgable and able to work quickly to secure me great tenants. Thanks so much Hannah for all your help!
Cathy · 19 March 2024
Agent replied · 17 June 2024
Hi Cathy,
Thank you for taking the time to leave us such a nice review. We are glad we could help as it was a pleasure working with you. We hope we can work together again in the future.
★★★★★ 1/5
GoogleHonestly the worst letting agents I have ever had the misfortune of using.
Left without a working fridge for two months, a broken toilet for several and when the lock on my front door went, meaning I couldn’t exit or enter the property, they wanted me to wait an entire weekend before they got someone to fix it even though it constituted an emergency repair. All the first several months of my tenancy.
When I finally had enough and put in notice I was hounded constantly for viewings, even though I said I had the right to quiet enjoyment, told I gave incorrect notice (Atlanta forwarded information about giving notice in New Zealand or in you were a landlord, nothing about being a uk tenant). I’m glad I’m out of their property.
Blythe · 18 May 2024
Agent replied · 17 June 2024
Dear Blythe - thanks for taking the time to review the company and we note the issues raised. I have had a look at your tenancy dates (I see you left the property in December 2023) and it is important to note that the staff who you dealt with, both in the front office and in the property management department, are no longer with the company. The Pimlico & Westminster office has entirely changed ownership and the new staff members and processes now in place should ensure no more experiences such as yours.
Thanks again for your review.
★★★★★ 5/5
GoogleExcellent service! It was quick, easy and highly professional. We are not English and it was a problem for us to provide some financial documentation for reference company to accept. But our manager Hannah found the solution. Also she helped us in communication with landlord to arrange our moving as smoothly as possible.
I even will not tell about thousands of questions Hannah answered carefully during our quite long communication process.
Thank you very much! We will highly recommend your agency to all our friends and colleagues.
Елена · 18 May 2024
Agent replied · 17 June 2024
Hi Olena,
Thank you for taking the time to leave us a lovely review. It was a pleasure assisting you with your move and we hope that you are enjoying your new home!
★★★★★ 5/5
GoogleGot a great house and a great service. The staff, including Isabel Sunde, are competent, responsive and helpful.
Highly recommend!
Alberto · 2 April 2026
Agent replied · 16 April 2026
Hi Alberto,
Thank you so much for your kind words, we're really pleased you're happy in your new home! Please don't hesitate to get in touch if there's anything we can help with in the future.
★★★★★ 5/5
GoogleWould thoroughly recommend. Josh went above and beyond. He is very knowledgeable of the property market, maintained great communication throughout and responded to my questions promptly. Thank you also to Simon for the Saturday viewing and to Neha for the excellent due diligence. A fantastic experience - and I’m looking forward to my new home!!
Olivia · 18 June 2022
Agent replied · 17 June 2024
Dear Olivia,
Thank you for sharing your recent experience with Winkworth!
We are delighted to read that you would thoroughly recommend our services. Your kind words will be shared with the whole team.
We wish you all the best in your new home!
Warm regards,
Winkworth Pimlico
★★★★★ 5/5
GoogleHad the pleasure of dealing with Isabel, the Lettings Manager and she was incredible.
From start to finish she gave me great advice on the market and how to let my property to the best tenants.
Very happy with her guidance and can recommend her to others easily.
Lee · 6 June 2025
Agent replied · 16 April 2026
Hi Lee,
Thank you so much for taking the time to write a review. It’s been a pleasure to work with you. We really appreciate your recommendation and look forward to assisting you again in the future.
★★★★★ 5/5
GoogleI had a fantastic experience flat hunting with Imogen. She was super kind and friendly, making the process smooth and stress-free. Imogen truly understood what I wanted and came back with great options that matched my needs perfectly. Her dedication and attention to detail were outstanding. Highly recommend her for anyone looking for a great rental experience!
Dila · 24 June 2024
Agent replied · 23 August 2024
Hi Dila,
Thank you so much for taking the time to review our services and for your positive words. Please let us know if we can be of any further help at all.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
