Trusted Agent profile · London
★★★★★
67 reviews across 2 platforms
Unit 2, 2 Delacourt Road, London, SE3 8XA
Whozoo's office in London, at Unit 2, is rated 4.9 out of 5 across 67 reviews on two platforms, including 62 Google reviews rated 4.9.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleGreat experience working with Nathan and the team at Whoozoo. Professional, responsive, and well organised throughout the process. Communication was clear and everything was handled with care and attention to detail from start to finish. Highly recommended.
Hi Dean, thanks for the great review! We’ll be sure to pass your kind words on to Nathan as well. We hope to work with you again soon. Kind regards, The Whozoo Team
5/5
GoogleI have worked with Whozoo, and Tom Castro in particular, on countless transactions over several years and not only have I always enjoyed working with them, I've been impressed time after time with their professionalism, forward thinking and proactive approach, not to mention their creative problem solving. A real pleasure to work with. I look forward to many more cases together.
Hi Mario, thank you for the kind review. Tom and the team always enjoy working with you and we really value the professional relationship we’ve built over the years. We look forward to working together again soon. Kind regards, The Whozoo Team
5/5
TrustpilotI wholeheartedly thank Zak Khan, from whozoo
I wholeheartedly thank Zak Khan from Whozoo. Never have I ever dealt with such an incompetent solicitor, she should be struck off. He went over and above his remit, completing forms she should of been able to supply ( in practice 2 years only ) the extra man hours he put in to personally see to it she had completed all tasks on time ( her motto don’t respond until 4.55pm all gone home ) chasing for updates on a sale that should of taken at the most 4 months… try 8 months because of her. He is tenacious for truth and justice, he is 100% a genuine guy he gets my vote no estate agent has ever gone above and beyond as he had. I genuinely can’t thank you enough Zak
1/5
Googleterrible service, agent (Nathan King) never gets back to you - reception ask a million question and agent is always unavailable. Also they automatically sign you up for text alerts with out permission or a way to unsubscribe. Complete waste of time looking at anything this agent is selling, you will go around in circles
Hi Sid, We’re really sorry to hear about your experience, it’s clear we’ve fallen short, and we completely understand your frustration. This isn’t the level of service we aim to provide, and we take your concerns seriously. We’d really appreciate the chance to understand what went wrong and make it right. Please reach out directly to our Director, Tom Castro, at tomcastro@whozoo.co.uk so he can personally look into this and ensure it’s properly addressed. Sincere apologies again, The Whozoo Team
5/5
GoogleWhozoo helped us secure a new unit for our business in Kent. They communicated really well, were constantly giving us updates and we just felt like we could really trust the whole team and that they really cared. We will 100% be using them again! They were great!
Really appreciate the kind words, it was a pleasure helping you find the right space. Glad we could make the process smooth. Looking forward to working with you again!
5/5
TrustpilotWhozoo were determined to succeed
Whozoo recently sold a commercial property with land and successfully brought the sale to completion. The sale was complicated and hindered by an exceptionally slow buyer. Whozoo have been excellent and kept the sale on track where I’m sure many other companies would have given up. Their hard work, determination and positive attitude was key in bringing the sale to completion. I would certainly recommend Whozoo to anyone selling a commercial property.
Dear Dean, Thank you so much for your kind words and positive review! We're thrilled to hear that you were satisfied with our services, especially given the complexities of the sale. Your recognition of our hard work, determination, and positive attitude means a lot to us. It was a pleasure working with you, and we truly appreciate your recommendation. Best regards, The Whozoo Team
5/5
GoogleAs an agent Whozoo is a refreshingly different place to work. They have a totally different approach to SME commercial real estate that is so much more appealing to all parties. The lead generation and marketing is exceptional, along with the support you receive from head office which takes away all the non income generating tasks from you. This leaves you more time to focus on getting in front of vendors and potential buyer’s building relationships which is the fun bit that also earns you money. There’s also a very combination of being treated like a business owner (which you are with Whozoo) and a member of a close team with a great culture. If you’re looking to make make the step into CRE sales but as a fully supported business owner with an awesome earning opportunity, this is the way forward.
Hey Luke! We appreciate your positive feedback about working as an agent at Whozoo. It's great to hear that our unique approach, exceptional support, and team culture align with your career goals. If you or anyone you know is considering a career in CRE sales with full support and earning potential, we're here to assist!! Kind Regards, The Whozoo Team
1/5
GoogleNot a positive experience While negotiating for a commercial property , noticed delayed response then no reply at all. We were dealing with Nathan King and would advise him to have a client’s respect and clear communication to avoid any misunderstanding or discuss issues rather than just ignoring the emails, Thanks
Hi Kahlid, We’re truly sorry to hear about your negative experience. Ensuring our customers feel valued is a top priority, and we’d like to make things right. Our director, Tom Castro, has already reached out to discuss this with you further. Please don’t hesitate to contact us directly, we’re committed to resolving this matter to your satisfaction. Thank you for bringing this to our attention, and we hope to have the chance to turn this around for you. Best regards, Emily Montyn Office Manager
5/5
GoogleHad the pleasure of dealing with Lindley at Whozoo who was professional and courteous throughout the selling process.
Hi Rushik, Thanks for your review and we're very pleased about your experience with Lindley. We'll pass on your comments to him. Thanks again, The Whozoo Team
5/5
GoogleBogdan and Nathan were a pleasure to work with. They were keen for business and keen to perform. We are suitably impressed. Best Wishes
Hi Ajay! Thank you for your positive feedback! We're delighted to hear that your … More
5/5
GoogleProfessional agents who ensured the transaction was smooth. Great team of agents, especially Nathan King who I have dealt with on a number of occasions for both selling and acquiring.
Hi Rohit, Thank you for your wonderful review! We're delighted to hear that you found our team of professional agents, especially Nathan King, instrumental in ensuring smooth transactions for both selling and acquiring properties. Your continued trust in us is greatly appreciated, and we look forward to assisting you with any future real estate needs. Kind Regards, The Whozoo Team
5/5
GoogleNathan made the whole process really easy, for us to get a new client into our space. We can not wait to do another deal with the team.
Hi Jodie, Thank you for your positive feedback! We're delighted to hear that Nathan made the process of bringing in a new client to your space easy and enjoyable. We look forward to the opportunity to work with you again on future deals. If you ever need assistance, please don't hesitate to reach out. Kind Regards, The Whozoo Team
5/5
GoogleWhozoo successfully sold a commercial property recently. The sale was particularly complicated and the buyer was particularly slow in progressing the sale. However, Whozoo worked extremely hard pushing things forward when they could and were determined and professional and did not give up and successfully brought the sale to completion. I’m sure most other agents would have thrown in the towel, but the high level of service Whozoo offer their clients was key to bringing this sale to a successful conclusion.
5/5
GoogleWorking with this team as a freelancer has significantly contributed to my professional development. The support and professionalism demonstrated by the staff, Operations Manager, and the Founder have been instrumental in enhancing my skills. If presented with the opportunity, I would wholeheartedly choose to work with this Whozoo team on a more personal level.
Hi Jeff! Thank you for your heartwarming review! We're delighted to hear that your time as a freelancer with Whozoo has contributed significantly to your professional development. Your kind words about our team's support and professionalism mean a lot to us. We're looking forward to the opportunity to work with you on a more personal level in the future. If you ever have more feedback or suggestions, please don't hesitate to reach out. Thank you for being a part of the Whozoo team, and here's to a promising future ahead!
5/5
GoogleExtremely helpful staff in getting me what I need. I’d like to thank the ops team in helping me get to the place I need when quite frankly a bit lost. They dealt with the 100 questions I had when looking at properties and were kind enough to take the time and work with me.
We're thrilled to hear about your positive experience with our staff at Whozoo! Our ops team is dedicated to providing excellent service and assisting clients like you when they need it the most. We're glad they could help you navigate and answer all your questions when looking at properties. If you ever have more questions or need further assistance in the future, please don't hesitate to reach out. Thank you for choosing Whozoo, and we look forward to continuing to support you!
5/5
GoogleThank you Whozoo team for your assistance in valuing a building of mine in Folkestone, Kent. I found working with your colleagues a pleasure and I valued the honesty, transparency and advice given in order to gain clarity on the next steps to take.
Thank you Greg! We appreciate your feedback! Working with you on valuing your building in Folkestone, Kent was a pleasure. If you ever need further assistance with your property, we're here to help.
5/5
GoogleNathan was amazing from start to finish. I cannot recommend them enough. Sale went through very smoothly.
Hi Claire, Thank you for your kind words and for highlighting Nathan's amazing support throughout your sale. We're delighted to hear that the process went smoothly for you. Your recommendation is greatly appreciated. Best regards, The Whozoo Team
5/5
GoogleWhozoo are a very professional and fun team to work with. I’ve worked closely with Holly for quite a few years now and her customer Service skills are always professional, kind and a pleasure to work with. Would recommend to all!
Thank you so much for your wonderful review! We're delighted to hear that you find our team at Whozoo both professional and enjoyable to work with. Holly is a valued member of our team, and it's fantastic to hear that her customer service … More
5/5
GoogleEveryone I’ve dealt with at whozoo have been super knowledgeable and refreshingly friendly! The agents really know their stuff and clearly are specialised in their areas/territories, but also the staff/customer service team always go above and beyond to help. Highly recommend!!
Thank you for your fantastic review! 🌟 Our knowledgeable agents and dedicated customer service team are here to assist you with a friendly touch. We appreciate your recommendation and are here for any future needs. …
5/5
GoogleAs a buyer for the developer Linea Homes I work with a lot of commercial agents. I have always found Phil and Nathan to be professional, knowledgeable and hard working. For any transaction there are always details that prove challenging and could potentially derail a sale. City & Counties are an agency that do their upmost to overcome those issues which is of benefit to all involved.
Thank you Zak!
5/5
GoogleThe staff at Whozoo's head office are exceptionally friendly, creating a warm and welcoming atmosphere. Their agents are impressively knowledgeable, providing insightful solutions with ease. Overall, a delightful experience with top-notch customer service.
We're truly appreciative of your kind words! At Whozoo, we pride ourselves on our friendly head office staff and knowledgeable agents. Creating a warm and welcoming atmosphere is essential to us, and we're thrilled to have provided you with top-notch customer service. If you ever need anything else or have more questions in the future, please feel free to reach out. Thank you for choosing Whozoo, and we look forward to serving you again!
5/5
GoogleWhozoo are a very professional and fun team to work with. I’ve worked closely with Holly for quite a few years now and her customer Service skills are always professional, kind and a pleasure to work with. Would recommend to all!
Thank you so much for your wonderful review! We're delighted to hear that you find our team at Whozoo both professional and enjoyable to work with. Holly is a valued member of our team, and it's fantastic to hear that her customer service skills have made your experience a positive one over the years. We greatly appreciate your recommendation and are here to continue providing you with top-notch service. If you ever need anything, please don't hesitate to reach out. Thanks again for your kind words!
5/5
GoogleWhozoo's priority, from agents to back office is to go above and beyond for their clients! Supporting them every step of the way to ensure sales and lettings transactions run smoothly.
Hey Chue! Thanks for the great review! We're here to make your experience smooth and successful, for all of our agents. We appreciate your feedback and look forward to helping you with your next deal :)
5/5
GoogleAfter having a total nightmare with another agent, Latif really pulled out all the stops to help us get our tenancy arranged as quickly as possible! He was always contactable and kept us updated every step of the way! Highly recommended!
Hi Tim! Thank you for your wonderful feedback! We're delighted to hear that Latif was able to provide you with exceptional service and support during your tenancy arrangement. Your recommendation means a lot to us. If you ever need assistance in the future, please feel free to reach out. Warm regards, The Whozoo Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Whozoo's London office has 67 reviews across two platforms: 62 on Google, 5 on Trustpilot.
Whozoo London is rated 4.9 out of 5 across all 67 reviews, and 4.9 out of 5 on Google from 62 reviews.
Whozoo London, Unit 2, 2 Delacourt Road, London, SE3 8XA.
