Trusted Agent profile
★★★★★
176 reviews across 2 platforms
139 Lower Richmond Road, London SW15 1EZ
Warren's London office at 139 Lower Richmond Road is rated 4.7 out of 5 across 176 reviews on two platforms, including 175 Google reviews rated 4.7. Checked 9 October 2026.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleI can not recommend Warren Estate Agents enough. Although I was a purchaser rather than a seller, their service was outstanding. Mine was an intercity move which rendered the logistics somewhat complex at times, but thanks to the tenacity of Rob Ford, the estate agent I dealt with at Warrens, solutions were found to problems that arose and finally the move went exceedingly well.
5/5
GoogleRob and the team at Warren have been amazing from start to finish. Professional, knowledgeable, responsive and friendly. If you want an estate agent who will make sure that you’re listened to, kept in the loop and made their top priority, look no further than Warren. If only I could give them 10 stars!PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleRob Ford was extremely professional throughout - managed the whole process incredibly well and I would thoroughly recommend him and Warren Estate Agents.
5/5
GoogleGregory is extremely helpful, a pleasure to deal with, knowledgeable and always answers any queries straightaway. An excellent renting experience!
5/5
GoogleWe first met Rob whilst viewing potential properties to buy in Putney. We were so impressed with how clearly he explained the whole process and always gave honest feedback, that we asked him to sell our own Putney property. He and his team took some fantastic photos and the property sold before it even went on the market. He clearly knows the Putney market well and communicated with us every step of the way.
5/5
GoogleGreat experience with Gregory! We found a property that was a fantastic fit for us, and he managed to suggest a viewing the same day. Next day, Gregory communicated with the landlords and got back to us with paperwork to put the deposit down. Smooth communication and focused work!
5/5
GoogleGregory has been incredibly helpful in securing us a flat in East Putney. Gregory was extremely efficient and responsive throughout which made the process extremely straightforward and took the stress out of what can sometimes be a drawn out process. I would strongly recommend Gregory to anyone looking for a property in the Putney area
5/5
GoogleExcellent experience with Warren & Co. I was impressed by the professionalism and efficiency of the team especially Gregory. Thank you!
5/5
GoogleSo happy with the quality of service we received from Warren & Co. Putney. Gregory Skulnick listened to all the needs we had and was very professional in his approach. Replies to emails in no time. We would recommend Gregory and Warren & Co Puntey100%.
4/5
GoogleWarren were good to deal with in the sale of our flat. Friendly and courteous. It took some time but that was nature of the market. Once the right buyer was locked in and Rob was on board, everything went smoothly and Rob was great at communicating the details. Would recommend if selling / buying in Putney.
1/5
GoogleWarren is the worst estate agent I've ever dealt with and I had an absolutely awful experience from start to finish. The majority of reviews here that are positive are for buying/selling with Warren, but with renting it's a completely different matter. Here are a few of my negative experiences: -I moved into a filthy property (see attached photos) during the pandemic. It took 3 subpar visits by cleaners over 18 days to get it to a better condition, but we had to do a large amount ourselves as we couldn't wait so long to have the issues rectified. -The property manager assigned to us was absolutely useless. She was patronising, slow to react, unhelpful and couldn't keep up with the list of outstanding issues so we ended up requesting a switch to another property manager. -A large number of things in the property needed fixing so we had to deal with organising the repairs and having a multitude of contractors attend to rectify issues that should have been fixed before we moved in. -When items we're faulty/broken, we were often expected to deal with it or pay for it ourselves, and were told it's that our job to maintain the property despite the issues existing before our tenancy. For instance, we had a mouldy/dirty/smelly washing machine with a broken door that we had to fix ourselves by constantly running hot washes until we heard it unclog itself, as the agency refused to deal with this issue. We then had to fight for months to have the landlord cover the cost of us having to visit a launderette until it was fully cleaned by us/the cleaners. -We had no working monoxide alarm for almost a month (illegal), which we had to buy ourselves in the end. We weren't refunded for 3 months, along with all the other things we had to buy to repair the property ourselves, despite asking repeatedly. -The property was infested with moths which we also had to deal with ourselves and also waited 3 months to be refunded for (we had to push for this too as we were expected to pay ourselves). -Our privacy wasn't respected as we were given little or no warning about contractors turning up when the agency failed to mention when they'd booked someone to attend despite us repeatedly asking to be notified when someone was attending. As we were working from home, this was a real issue for us as it interfered with our jobs. We even had a contractor damage our personal property and the agency refused to ask the contractor to reimburse us for the damaged item. -The check-in clerk missed a huge amount of items off the inventory and despite us asking for addendums to be made, this was not done. When an issue arose stemming from damage that was done by a previous tenant, the agency tried to blame us and have us pay for a contractor to repair it. We forwarded an email proving that we had requested the addendum and were then told not to worry about sending the photos as proof as they had them on record (despite previously saying they didn't have them) so already had the evidence that we weren't the ones that caused the damage initially. -We had the property professionally cleaned when we moved out and gave it back in an immaculate condition that exceeded the quality we received it in, yet we were still charged £50 for damage that all existed when we moved in. We had proof that we weren't responsible so lodged a case with the deposit scheme, Warren then arranged for the return a few days later at the landlord's request, I assume as they knew they didn't have a case. From start to finish, this was a miserable experience that caused us huge amounts of stress and wasted hours of our time rectifying issues and dealing with problems with the agency. I highly recommend anyone that values an easy life stays well away from Warren Estate Agents as it was the most negative experience I've ever had in my life with a company and I wouldn't wish it on anyone else. A weight has been lifted off my shoulders by simply leaving the property and closing the door on a hideous relationship with a neglectful estate agent/landlord.
4/5
GoogleWarren were good to deal with in the sale of our flat. Friendly and courteous. It took some time but that was nature of the market. Once the right buyer was locked in and Rob was on board, everything went smoothly and Rob was great at communicating the details. Would recommend if selling / buying in Putney.
5/5
GoogleGregory was very professional in helping us throughout the process of viewing, placing an offer, signing contracts, etc. The property management by Warren Estate Agents is responsive and helped us with any issue we had. I would highly recommend Warren Estate Agents for their excellent service.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleGreat pleasure and fortune for me to rent a property with the Warren team and my sincere appreciation and best wish to all the nice and great members i met and knew (Ann, Chris and Matt). Ann, her rapid-fire response and resolution to my any query during my stay make the property as good as anything, her considerate departure advices make the checkout procedure silky smooth, i don't know what other nice words i could put here, but really grateful to her (she is my property manager and we are in consistent contact so i would like to say a little bit more on her and of course i also really thankful to Chris and Matt). Best, Ye
5/5
GoogleI would recommend Warrens to anyone who was planning on selling or renting their property. They are professional have excellent knowledge of the area and can be relied on to give great advice on all matters property related.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleWe have been clients with Warren for seven years both as letters and then sellers. Their service has been consistently excellent and their professional advice always reliable. Our thanks go to both Matt in the Letting dept and Rob, who expertly guided us through the sales process. Thoroughly recommended !
Steve. Thank you for your kind words - it has been an absolute pleasure working with you both over the last seven years. Whilst I am very sorry to see you go, I am thrilled Rob sorted the sale for you. All the best and take care. Matt
5/5
GoogleWe have just bought through Rob and the team at Warrens. Great experience from start to finish. Easy to arrange viewings, quick to get hold of during the process, great to help and assist chasing lawyers when needed. Recommend highly.
5/5
GoogleSiri & Gregory at the Upper Richmond Road office in Putney were super helpful when myself and two other young professionals started renting a property. They were more than happy to answer any questions we had or our guarantors had. An all round great experience!PositiveResponsiveness, Professionalism
5/5
GoogleWarren have been amazing from the start! Helping us find the perfect property and being quick and efficient throughout the entire process! The property management team have also been amazing in sorting out all problems and attending the property with contractors. A huge thank you to Claire, Deepak, Ann and everyone at Warren!
5/5
GoogleI would highly recommend Warren Estate Agents to anyone searching for property. We dealt with Gregory regarding a property to let. He was professional, efficient and patient, especially given that we were running late for a viewing.PositiveResponsiveness, Professionalism
5/5
GoogleExcellent communication from start to finish. I was provided with a great video of the property in question and within a few hours had our offer accepted and documentation complete. Highly recommend Gregory and his teams services.PositiveResponsiveness, Professionalism
5/5
GoogleMy experience of working with Warren on my prior and current flat has been excellent. Timely responses and good communication. Gregory was a pleasure to work with!
5/5
GoogleAs a purchaser of a property listed by Warrens, I found Rob to be extremely helpful, polite and attentive. He made the purchase process extremely smooth and pain-free. I would highly recommend Warrens for the Putney area!
5/5
GoogleWarren - and, in particular, Rob, is great. I think that Rob commitment with its clients and honesty, in what’s usually a not an easy (nor quick) process of selling/buying a house, is unmatched by any of the other real estate agents in the Putney area. I found him very honest and unbiased. If you are looking to sell your place or buy your new home in Putney, I would highly recommend reaching out to Rob. You want his help in this process. Top guy.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Warren's London office has 176 reviews across two platforms: 175 on Google, 1 on View Agents. Reviews may appear on more than one platform. Checked 9 October 2026.
Warren is rated 4.7 out of 5 across all 176 reviews, and 4.7 out of 5 on Google from 175 reviews, checked 9 October 2026.
Warren, 139 Lower Richmond Road, London SW15 1EZ.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.
