Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleDont bother. Twice in two years viewd two different flats in glaisher street and both times they seemed not bothered to rent it to us just showed us the flat and then nothink even thou both times wanted to rent the property never heard from them and Ian was very unprofetional showing us the flat unbothered explaining things just dint want to be there or didnt want us there. Dont use these guys
Kas · 24 November 2024
★★★★★ 5/5
GoogleUrtopia are the best estate agents I’ve ever dealt with. From our initial viewing to signing the contract, moving in and finally getting back our full deposit, they provided a stellar service. The few times we needed something fixed in the flat Urtopia dealt with it swiftly and everything was dealt with in less than 24 hours. I absolutely recommend Urtopia!
S · 25 March 2023
★★★★★ 1/5
GoogleDisappointing experience with Urtopia who did not release our deposit after several email communications, asking us to pay for cleaning on top of the deposit, finally leading us to go through the lengthy process of mydeposits.co.uk.
Rachana · 21 June 2022
Agent replied · 20 June 2024
We took over the management of the property with existing tenants. The deposit was not paid to us and was already logged by the original agent. We did not have access in order to release. Had advised tenants to request the release of original deposit when we took over the management so Urtopia could log with the deposit protection service. This was not done by the tenants.
★★★★★ 1/5
GoogleDisappointing experience with Urtopia who did not release our deposit after several email communications, asking us to pay for cleaning on top of the deposit, finally leading us to go through the lengthy process of mydeposits.co.uk.
Rachana · 25 March 2022
Agent replied · 26 December 2024
We took over the management of the property with existing tenants. The deposit was not paid to us and was already logged by the original agent. We did not have access in order to release. Had advised tenants to request the release of original deposit when we took over the management so Urtopia could log with the deposit protection service. This was not done by the tenants.
★★★★★ 5/5
GoogleBest estate agent I ever rented off. They are honest and truly provide the same service before letting and after they do the job right. Any issue or repair was always dealt with straight away. We got our full deposit back once we left we had no problems throughout. I decided to rate after years as I have been dealing with such awful estate agents that the decent estate agents should be recognised.
Fatma · 16 April 2021
★★★★★ 1/5
GoogleVery unprofessional and insensitive agency. I arranged a viewing for a fat which they rented without canceling my viewing or anything they simply stopped answering my calls.
Mouna · 25 March 2022
Agent replied · 20 June 2024
We can't find you in our records. Please can you confirm your identity with the full details and description of the property you're referring to. We diligently work hard to exceed our client's expectations. This is not genuine review.
★★★★★ 5/5
GoogleVery helpful people who cannot do enough for their clients.
Connie · 27 March 2017
★★★★★ 5/5
GoogleExcellent estate agent....great portfolio of properties.
T · 27 March 2018
★★★★★ 5/5
GoogleRating only, no written review.
Idk · 24 March 2024
★★★★★ 5/5
GoogleRating only, no written review.
Chris · 25 March 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.