Strutt and Parker London reviews

★★★★★ 5/5

Trustpilot

From the very first day I met Ashley…

From the very first day I met Ashley Harwood from the Cirencester branch of Stutt & Parker I found that I could communicate with him, which in today’s world is not something to take for granted, he was the agent that was the closest in valuation to what the cottage archived, the price was not inflated, just realistic. Throughout the sale his support team did everything they needed to do to keep me up to date with any progress and fed back from the potential buyers, if I had another home to sell I would definitely take to Ashley and his team at Strutt & Parker.

Tracy · 20 May 2026

★★★★★ 5/5

Trustpilot

Excellent level of service

I contacted Strutt & Parker's Lewes office on behalf of a client as we were in need of a third opinion on a property valuation. I dealt with Adrian Passingham who was incredibly helpful and acted quickly in providing our client with the information needed to make an informed decision on an offer. A big thank you to Adrian for such excellent service - F Jeffries

F · 21 August 2026

★★★★★ 5/5

Trustpilot

Outstanding in all aspects of selling a house!

Sophia Fuller, Farren Mitchell and team in the Suffolk branch were absolutely fantastic! We had used several estate agents before who were not comparable to this standard of professionalism at all. Their professionalism, helpfulness, and responsiveness was outstanding and they were above and beyond with communication and keeping us in the loop. Highly highly recommend. For the cherry on the cake they sent the most beautiful gift so thoughtful and appreciated. Many thanks to the whole team with fondness Victoria Gregg and family.

Victoria · 14 February 2026

★★★★★ 5/5

Trustpilot

Thank you Lauren!

Lauren was fantastic the whole process of buying my first property! I would recommend Strutt & Parker above all the other real estate agents as the process was extremely smooth without any issues. Thank you Lauren for helping me get my first home and we hope in the future we can buy another.

Hugo · 26 August 2026

★★★★★ 5/5

Google

Hugh has done an exceptional job from start to finish, demonstrating the highest level of professionalism and support throughout the entire process. He truly understands his craft and shows the real value of working with an experienced estate agent who knows exactly what they’re doing. Even though I was on the buyer’s side, Hugh was consistently helpful, pragmatic, and proactive in making the sale happen. His approach made the whole process smoother and more transparent for everyone involved. Highly recommended.

Benedikt · 16 January 2026

★★★★★ 5/5

Google

Hugh was absolutely outstanding in the advice provided regarding the target sale price, and the guidance received in how best to market my property. I previously had a very poor experience with a very well known competitor, which resulted in many months of delay. I knew from my first conversation with Hugh that I was in very safe hands; he is a consummate professional, and was a pleasure to deal with throughout. Very grateful and I would not hesitate in recommending his services.

Bradyman1000 · 16 December 2025

★★★★★ 5/5

Trustpilot

Sam Bookman of the Notting Hill office of Strutt and Parker

I worked with Sam Bookman in the Notting Hill office recently and I highly commend Sam for not only his knowledge but for really listening to what I was looking for in a property. He curated the mountain of possible choices to the ones that suited me most. He is an utmost professional but also a kind, personable individual.

Sora · 22 May 2026

★★★★★ 5/5

Trustpilot

David Law (Director and Head of…

David Law (Director and Head of Edinburgh Residential Agency) provided a very professional, helpful and informative level of service for a recent house sale. He went above and beyond in helping market the property and successfully conclude the sale. S&P were involved in the sale of the property many years ago, and the same level of professionalism was provided once again - which is why we chose them. Out of the “Big Three” estate agents, S&P are clearly one of the best! Why look elsewhere? Thank you David, the Team and the S&P network for delivering the successful sale of a unique property.

ADownie · 10 November 2025

★★★★★ 5/5

Trustpilot

Edward Thomson of Strutt and Parker is…

Edward Thomson of Strutt and Parker is the real deal in a tank full of sharks in the London real estate market. His advice when I bought a short-lease apartment in Cadogan Place was invaluable. I have since gone on to refurbish the property and extended the lease to create some real value. I’d trust Ed, whether on the buy or sell side. He’s in it for the long-term, and repeat business is his goal. A relationship, not just a quick fling!

Gary · 3 November 2025

★★★★★ 5/5

Trustpilot

Professional, Supportive, and Efficient

I recently had the pleasure of working with Strutt & Parker estate agents on the sale of a property, and I cannot recommend them highly enough. In particular, Sarah Cull and George Nicholson were outstanding throughout the entire process. Their professionalism, helpfulness, and unwavering support made a real difference, and their communication was excellent from start to finish. They demonstrated exceptional knowledge of the Salisbury property market, which helped secure a buyer early on. They also handled negotiations with great skill, resolving any issues smoothly in the lead-up to the sale. If you're looking for a team that’s knowledgeable, responsive, and genuinely committed to getting the best outcome, Sarah and George at Strutt & Parker are the people to go to.

Darren · 16 October 2025

★★★★★ 5/5

Google

Highly recommend Hugh for his work in selling our flat on Packington Street in Islington. Hugh was very fair with his valuation and clearly walked us through the comps so we could feel confident in going to market with our asking price. We quickly received an offer from someone we felt very happy about selling to. Hugh is very responsive, and a pleasure to deal with. A very classy gentleman that made the whole sale process a genuine joy (we were lucky with a wonderful buyer too - Hugh also made us aware of the different types of buyers and what they will push on vs others and we were well informed when we accepted our offer). Thank you Hugh!

Emily · 16 September 2025

★★★★★ 5/5

Trustpilot

5* experience with letting out our…

5* experience with letting out our property through Strutts. Meena Patel is simply outstanding. Professional, humble, and a true expert of the market. Sound judgement and advice, very organised. Could not recommend enough. 5*

Mike · 9 July 2026

★★★★★ 5/5

Trustpilot

Fantastic Service

We just completed our house sale through Emily Williams at Banbury Strutt & Parker and want to thank her for the fabulous work she did to get the sale and completion through so quickly. Sale to exchange in less than 8 weeks! Amazing! Everything was handled really professionally from the photographs, marketing and viewings. We had no need to chase for any updates and the whole experience was virtually stress free. We highly recommend them. Thank you Emily you are a star!

Ms · 19 May 2025

★★★★★ 5/5

Trustpilot

We bought a house from Strutt and…

We bought a house from Strutt and Parker and from the start they were FAB! Amy was quick to respond to emails and phone calls and made the process easy. To top it all, she was always really positive, reassuring and cheerful. If I was selling my house again in the future, I would definitely look at using Strutt and Parker as my estate agent.

Karen · 2 September 2025

★★★★★ 5/5

Trustpilot

A true star: Victoria Rose / Sevenoaks office

After an unsuccessful attempt to sell our home the previous year, we invited Victoria Rose from Strutt & Parker Sevenoaks to meet with us in January. We were impressed with Victoria's knowledge and enthusiasm and her belief that it was entirely possible for us to be moving out of our home by June. Thanks to Victoria's stellar organisational, selling, communications and case management skills, that belief is now a reality.

Mary · 11 June 2025

★★★★★ 5/5

Trustpilot

Annabel is fantastic!! NHILL BRANCH

From the very beginning, Annabel has been outstanding. Her communication has been consistently clear, responsive, and proactive - she was always willing to come and view the flat whenever I needed reassurance, which made a huge difference throughout the process.

Kellie · 18 March 2026

★★★★★ 4/5

Trustpilot

Andrew did a great job

Andrew did a great job , he communicated really well and eased our concerns and kept us up to date, communicating effectively with potential buyers. We felt able to talk to him at any time . I think he gave us good advice and I have no doubt that his communication with potential buyers encouraged them and secured a good outcome

Robert · 17 September 2026

★★★★★ 5/5

Trustpilot

Sarah went above and beyond to help…

Sarah went above and beyond to help with our purchase, a true gem within the company. Would definitely recommend.

Alison · 13 July 2026

★★★★★ 5/5

Trustpilot

Strutt and Parker Kensington (under the leadership of James Gow)

Strutt and Parker under the leadership of James Gow gave us a fantastic personal service. The process of placing our house on the market and the stress involved was very much mitigated by the utterly professional service we received. Nothing appeared to be too much trouble and the updates from James, Rosie, Andy and the team via a whatsapp group were enormously reassuring.

Ben · 20 June 2025

★★★★★ 1/5

Trustpilot

Cambridge rentals fiasco

This relates to the rentals service in Cambridge. We rented a house from Strutt & Parker for more than three years. They were never quick to deal with repairs and other issues, however we had a direct relationship with the owner which made life easier. When we moved out at the end of June 2024, we got the full benefit of Strutt & Parker's contempt for tenants, stunning slowness and incompetence. It took them nearly four months -- until 28 October 2024 -- to return the deposit. There was a litany of lame excuses about the time needed for estimates for some minor repairs. The reality was that it just wasn't a priority, they didn't care and they couldn't even work out which photographs attached to the contract corresponded to which actual rooms. If you rent property in Cambridge, beware this lot. Or at least be ready to suffer.

Joe · 29 October 2024

★★★★★ 5/5

Trustpilot

Alex was fantastic throughout the sale…

Alex was fantastic throughout the sale process. From initial meetings right through to completion he was attentive, insightful and passionate. Based on my experience I would highly recommend working with Alex and Strutt and Parker to anyone thinking of buying or selling in Cornwall.

Jack · 15 December 2025

★★★★★ 5/5

Trustpilot

Sevenoaks team

Andrew Harwood and his team at Sevenoaks,made the sale of my mother’s house as easy as possible. They showed great patience with our buyers solicitor and pushed to get the sale through, I had a good flow of information and the tenacity of Andrew and his team shone through, it would have been quite easy to lose the sale,but through their diligence we have now completed

Chris · 28 April 2025

★★★★★ 5/5

Trustpilot

Best estate agent we have dealt with

We have just exchanged contracts on a house marketed by Strutt & Parker, and Aaron Turner has been a delight to work with.

Sally · 29 May 2026

★★★★★ 5/5

Trustpilot

Excellent Service

We have just bought a house with Strutt & Parker and have found them friendly, fair and transparent throughout the whole process. Victoria has been quick to reply and chase things up, as well as very reasonable and understanding throughout, taking both sides’ considerations into account. Thank you so much for ensuring that the process went so smoothly Victoria.

Will · 5 July 2025