Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleTerrence represented the sellers of the property we purchased at the top of the chain in a chain of 5 properties.
Without Terence this chain would have collapsed and none of the sales would have gone through. He ended up doing the work of all the other agents all the way down the chain dealing with many blockers that caused delays due to others not fulfilling their obligations.
He dealt with legal representatives from the top to the bottom of the chain, undertook due-diligence others failed to undertake, he even helped with homes England for help to buy repayments and management companies on new build developments.
Note he wasn’t paid for any of this, this represents the person he is, passionate, determined to do his clients right, he didn’t represent us, we never paid for his services, however he well and truly went above and beyond the call of duty to help his clients, ourselves and put momentum into the chain.
Unfortunately, there are a lot of agents who will offer to sell you house, lots of houses sell themselves, but the after sales (post offer) just isn’t there (most of them sub it out to third parties we have learnt), given the length of time this can take why wouldn’t you want the best person in your court to do this for you and that is Terrence, he does everything himself.
I will only ever use Terrence when we move again, I will only recommend Terrence and the crazy thing, his fees are the same as the rest of the high street names.
Thank you so much, you have made our family so happy!
James · 16 January 2026
Agent replied · 16 April 2026
James, wow what a review 😁
I was never going to give up on this chain we both put so much into it.
I am honestly so happy I got you and the family in.
Cant wait to pop over soon and see you.
★★★★★ 5/5
GoogleI have experienced Strickland both as a buyer and a seller and have only good things to say about them on both sides of the transaction. Jamie Crowder brought a wealth of knowledge and expertise to a long and bumpy sale, and was unfailingly proactive, patient, pleasant and positive. There were various conveyancing hurdles to overcome; Jamie was across the detail and liaised with solicitors to keep things moving. He put me in touch with a reliable handyman and cleaner, found my buyers a brilliantly efficient conveyancer when their own let them down, and was generally an ally, advisor and sanity-restorer through a stressful nine months. Strickland’s commission was comparable to other quality agents in the area and they deserved every penny for the price achieved and the personal service I doubt I would have got with a bigger or online agent. I had grown cynical about estate agents before working with Strickland, but my faith has been restored.
Ruth · 16 January 2026
★★★★★ 5/5
GoogleMy partner and I recently bought our first home via this estate agent. Terence was so helpful at our initial viewing, allowing us loads of time to look around. He was so knowledgable on both the property and surrounding area, alongside giving us some great advice on the entire process of offering and proceeding with a property purchase as this was all very new to us.
Terence and Jamie are both so friendly and their approach is 100x more personal than any other estate agent we have ever had contact with.
Thank you guys!
Caitlin · 16 January 2026
★★★★★ 5/5
GoogleWe recently purchased our first house with Strickland as the agents and we are so very grateful that the sellers chose them. Terence and Jamie made the process so so much less stressful than I thought it would be. Terence was available to answer questions at anytime (not sure if he ever sleeps), kept us updated at all times and has great rapport with all involved (solicitors, brokers etc.). This meant the whole process moved at lightening speed - we never envisioned that we would be in the house in November after going to view it in September. They were especially amazing when we had issues with the original lender undervaluing the property and our original broker advising that there was nothing we could do. Terence immediately picked up that something was off here and launched into investigation mode (whilst calmly handling my tears down the phone) and put us in touch with his broker, Darren, who worked late into night for us and within a couple of days secured us offers with two other lenders. The brothers have clearly built up a network of trusted contacts and know the market, the area and who to trust. If we ever come to sell, we will be reaching out to them first. 10/10.
Charley · 16 January 2026
★★★★★ 5/5
GoogleIf you want decent, honest, approachable estate agents then Strickland are your guys!
Terence and Jamie were the agents selling the homes I recently bought and they were a delight to deal with throughout the process. From initial telephone call through to viewing and sale negotiations, they were professional and friendly. In a world of dodgy estate agents choose these thoroughly decent brothers if you're looking for a new home in SE London. Excellent service!
Janine · 16 January 2026
★★★★★ 5/5
GoogleThis was my first time selling a property and my first time working with an estate agent. I wasn’t looking forward to either experience, but Terence was an absolute star. Super helpful, knowledgeable, responsive and pro-active, always chasing the other parties to get things done (managing agents, lawyers etc.). I would not hesitate to recommend Strickland or work with them again. Honestly I probably would have sold the place a year earlier had I known it would go like this. Cheers, Terence!
DSing · 25 November 2025
★★★★★ 5/5
GoogleRecently we bought a house from Strickland. Jamie and Terence were both amazing from the day of the viewing, keeping us updated and being really empathetic and understanding when (as first time buyers) we were struggling to know what to do. If we ever sell this house we will definitely go to them. Totally recommend!
Villy · 15 September 2025
Agent replied · 22 September 2025
Villy - thank you so much for this review.
You were a pleasure to deal with and we are glad to welcome you and your family to Deptford.
★★★★★ 5/5
GoogleMy house sale was not progressing, I was about to withdraw from the sale, the only reaction from my estate agent was patronising platitudes. Fortunately for me Terrance Strickland was my buyers estate agent, I contacted him, he informed me of the situation and immediately did all he possibly could do to advance the chain. If it hadn’t been for his dedication the sale would have fallen through. He always answered any queries promptly and honestly. If any of my friends and family are in need of an estate agent I won’t hesitate to recommend Stricklands.
Sarah · 18 October 2025
★★★★★ 5/5
GoogleJamie and Terence were very supportive during the sale of our home, and gave lots of advice on how to market it successfully. Their approach really focuses on the emotional aspects of property sale, which gave me lots of reassurance throughout the process. Their photographer showed our home in the best light, and they gave us good recommendations for conveyancing and getting the EPC certificate. I definitely recommend them.
Jenny · 25 November 2025
★★★★★ 5/5
GoogleWe have had the best experience with
Strickland… Terence and Jamie give a truly bespoke service and have your best interests at heart throughout which we know can’t be said of all estate agents.
From start to finish, the journey in selling our flat was smooth and pretty painless. Not only did Strickland market our property beautifully with well chosen aesthetic values and eye-catching marketing but you always had the sense that they were in it for the long haul whatever might come our way. This resulted in our having several offers of competitive value on the table within a week and then completing within 10 weeks which we never imagined would be possible.
We cannot recommend this company enough, Strickland feel old school in the fact that they’re ethical, caring and bespoke but really modern in terms of managing expectations and communication which was second to none and having their fingers on the pulse of real estate in a turbulent market. 5 stars across the board for these gentleman - in every sense of the word!
Nicky · 25 November 2025
Agent replied · 25 December 2025
❤️ thank you so much Nicky!It was a pleasure to represent you and your fabulous home.
★★★★★ 5/5
GoogleWe recently sold our property through Strickland Estate Agents and had an excellent experience from start to finish. Jamie and Terrence were extremely professional and clearly know the local market inside out. The property was priced fairly, which generated strong interest and resulted in a quick sale.
The marketing was second to none, the walk-through videos were a brilliant way to showcase the property and really highlighted its best features. Everything was done to a high standard, and the team ensured the presentation was spot on.
Terrence handled the transaction with professionalism and efficiency, navigating a few challenges along the way and ensuring the sale completed just 66 days after the offer was accepted. I’d highly recommend them to anyone looking to sell in the area
Theindges · 22 May 2025
★★★★★ 5/5
GoogleRecently bought with Strickland, it was such a good experience. Terence was great from the start, gave us loads of information about the house and acted as an excellent go-between for us and the vendor, making sure we both had what we needed.
Terence lives and breathes the area, and has unparalleled local knowledge. His communication throughout was fantastic, and when we hit a snag with my sale, even though he wasn't a part of it, he was a lifesaver and really went the extra mile; giving great advice, pulling all the strings and making sure everything went through in time. Highly recommend!
Paul · 16 April 2025
★★★★★ 5/5
GoogleCan’t recommend Terence and Jamie highly enough. They provided a truly excellent service when selling out house in Lewisham. They were extremely proactive in getting the property to market and did so with enthusiasm, dedication and utilising their personal knowledge and love of the local area. We chose Terence and Jamie over other agents because we believed that they would put all of their energy and experience into selling our house and they did. They really do provide a personal and highly effective service which just cannot be provided by their main commercial competitors. They priced the sale right which meant the house sold promptly and without any embarrassing reductions. They conducted all the viewings themselves which meant they were able to provide detail to the process. They were also always available to provide help and guidance and were great at progressing the sale through to exchange and completion, which again they did themselves. We would definitely recommend them and use them again ourselves. Thank you guys. You did a great job and were a pleasure to work with.
James · 29 September 2023
Agent replied · 24 August 2024
James, what an amazing review we really appreciate it. It was a pleasure selling your home. All the best.
★★★★★ 5/5
GoogleJamie supported us through the purchase of our first home in Lewisham and we could not have had a better experience. He made the process very smooth and was kind and patient in facilitating communication between us and the sellers. It felt like a very personalised service as Jamie was with us every step of the way, from the house viewing where he spent a lot of time with us chatting about the property and the area, to meeting us at the house with the keys and a bottle of prosecco on completion day! Strickland & Co's service is also much better adapted to working people in London than traditional estate agents, it helped us so much that they have longer office hours and that we could stay in touch on Whatsapp. We are delighted with our new home and can highly recommend buying a property through Strickland!
Immy · 29 September 2023
Agent replied · 24 August 2024
What a lovely review, thank you Immy
★★★★★ 5/5
GoogleWe recently used Jamie and Terence to sell our flat and could not have been happier with the service they provided and more importantly how they performed. It is a tough market to sell a 2 bedroom flat into but Jamie and Terence managed to get us not only several offers but an offer we accepted above asking price. They go the extra mile in terms of getting your property marketable and ready for sale. They also managed the sale/purchase process very efficiently, were on top of all the documents that were required and gave us updates on how our buyer was doing. Their service did not stop at just selling our flat but they gave us great advice on buying a property. Jamie discussed different areas with us and common issues he knew with certain streets. He advised us on market values for houses and also discussed strategy in terms of when to bid and what questions to ask before bidding. They just go above and beyond all others in terms of how they go about their business and have a great balance between ultimate professionals and personal service.
In conclusion, they are both top guys, perform excellently and give great advice. If you are reading this, just go with them, they are the best in the market.
Kevin · 16 September 2025
Agent replied · 22 September 2025
Thanks so much for your kind works. We both really appreciate it. All the best.
Terence & Jamie
★★★★★ 2/5
GoogleWe had the misfortunate of working with Terence from Stickland & Co. last year and our experience was not in line with some of the other reviews posted here.
Our experience was made up of a last minute cancellation, of a house viewing, by the agent, even though the explanation didn't make sense to us, and this was complemeted with failed promises to follow up with us. As a result we went about writing a review about our experience, which we were swiftly asked to remove, and we obliged, giving them a chance to prove their supposed exceptional service.
What then transpired was 1 week to 10 days of constant bombardment and contact from Terence, which although unecessary was at least a change in tone. This then quickly desended into us falling completely off the radar again, regardless of the promises they made. I want to be clear we never expected daily emails or daily follow ups, but a middle ground between that and their alternative which is zero communication is probably the sweet spot.
I also acknowledge that as we were a buyer and not a seller they might not have seen the guaranteed revenue from us, if their company didn't manage to acquire our dream home for us. However surely in order to appease your sellers you would want a bigger mix of buyers to suit every need, budget etc...
In addition, Terence was made aware that we were considering listing our rental property with them, however as we havent heard from then since that anomalous week of contact, I assume we are simply not worthy customers.
The last bit that seemed a little unprofessional, was the attempt to settle us as buyers about how competative the housing market is and that 'we should be so fortunate that our area isnt even as competitive as the area they themselves were currently looking to buy in'.
It is really sad to have to write this review, as we were hoping this team was not your average agent. This review wouldn't have been as bad as it is if we weren't asked to take the original one down to give them a chance to prove themselves, only to continue to receive the same consistant treatment.
Sean · 25 August 2023
Agent replied · 24 August 2024
Hi Sean
This is obviously very upsetting to read for various reasons and especially as it's been nearly 13 months since my last correspondence with you.
My vendor accepted an offer on their property and asked me to cancel all viewings moving forward (not just yours). This is an instruction that I had to follow, and I would have done the same for you if it was your property. You asked me to challenge this cancellation which I did, and the outcome remained the same. You were upset and angry at the time because the sellers didn’t want any further viewings taking place. I understand how sad this makes people feel especially when they like a property a lot.
Regarding the bombarded of calls and emails this is unfair, especially as you asked me to keep you updated on anything new that we had coming on. During this period, I made you aware that my dad had been taken seriously ill. Even whilst I was at the hospital, I made you aware about a new property coming to market.
Shortly after this email exchange between us I made you aware that my dad had passed away which was a shock to me, and I was struggling mentally to cope with this loss. You offered your condolences to my family and that I should take time to grieve.
I was mourning the death of my father and I was struggling mentally and physically to accept this unfortunate loss. Despite you knowing this you still gave me a 2 star review and said you had the “misfortune” of dealing with someone that had just lost their dad.
Regarding the area, I'm not quite sure why you think I downplayed your property given your flat is in the same postcode as the property that you wanted to view. Lewisham is an area that we cover so I’m not sure why you think you was not worthy. The reason for the silence was due to me grieving over the loss of my dad and arranging a funeral which you knew about and in your email you said “do not rush on my account” and “sorry I have been quite I wanted to give you time to grieve with your family”.
I can certainly understand why you felt the way you did because your viewing was cancelled by the sellers, but I didn't expect to lose my dad at the time we were speaking. I hope you can understand that I wasn’t myself and it took some time to come to terms with what happened.
Your review makes me sound like a horrible person, but in fact I was just a human that was struggling mentally emotionally and physically to come to terms with the loss of their dad.
Buyers, sellers, landlords and tenants are all treated equally at Strickland & Co and we pride ourselves on delivering world class service to everyone that we deal with. I can appreciate that I let you down during this time.
I sincerely hope you are happy in your new home and I'm very sorry for how I made you feel.
Kind regards,
Terence
★★★★★ 5/5
GoogleWe have just sold our 4 bed house in Lewisham with the help of Jamie and Terence and can honestly say without these two, especially Jamie, this would never have happened. They went above and beyond to help us through a very tricky selling process, at a challenging time in the market, with our buyers dropping out at the last minute, and lots of chain negotiations. The service we got from these guys was incredible, they are knowledgeable, kind, calm and a total pleasure to deal with. We couldn’t have hoped for more and we can’t thank them enough for all they did to make our move happen. They are the best and we will be spreading the word!!
Emma · 25 August 2023
Agent replied · 24 August 2024
Emma were thrilled to hear you had such a positive experience working with us. Your feedback is greatly appreciated.
★★★★★ 5/5
GoogleJamie and Terence helped sell our home in SE13. Selecting them to do this has been one of the best decisions I've made - we've been incredibly fortunate to have their help and support. I went with them based on the strength of the reviews. After speaking to Jamie on the phone and then meeting him in person, I was convinced that he was the right person for the job. His enthusiasm, positivity and professionalism shone through.
Jamie managed the sale from the start until the very end. He was exceptional; he's transformed my impression of estate agents. He went above and beyond on several occasions. We've appreciated his support, promptness, responsiveness and persistence throughout - he pushed incredibly hard to keep our upward chain on track; this was a stressful time for us but Jamie's friendly, calm and wise approach helped to manage and reduce that for us.
We've had a wonderful experience - I'd highly recommend Jamie and Terence to anyone! I cannot thank Jamie enough for everything he did - it's been a pleasure.
Jaz · 25 August 2023
Agent replied · 24 August 2024
Jaz it was a pleasure selling your home and were so happy to hear you had a great experience with us.
★★★★★ 5/5
GoogleTerence was an absolute dream to work with in throughout the whole process of securing and finalising my first solo rental property.
He was so patient and helpful, always available to answer any queries and went the extra mile each time.
After countless awful experiences with other estate agents in the past, I was so pleased and genuinely surprised to work with such an honest and thoughtful estate agent, who has changed my perception and restored my faith in estate agents!
Couldn’t recommend enough :)
Jools · 25 August 2023
Agent replied · 24 August 2024
One of our missions is to change the way people perceive estate agents and were so glad we were able to do that for you.
★★★★★ 5/5
GoogleWe recently sold our flat in southeast London through Strickland & Co.
Terence and Jamie are very knowledgeable about the local area and property market in Southeast London. They provided a fair evaluation of our 2 bed flat, explained clearly the sale process, the go to market approach and were transparent about the costs. We chose Strickland & Co because we felt that we could trust them with the sale of our flat, they would be able to find us a serious buyer quickly to meet our asking price, and they were always responsive 7 days a week.
We also chose Strickland & Co as we felt that as a business, they care and contribute to the local community. They are very supportive of local charities and did not hesitate to sponsor and promote a charity event at our little one’s nursery over the summer.
They delivered an amazing personalised service, which we wouldn’t have received from the big corporate agencies. They listened to us, worked around our availability for viewings, and personally helped with setting up our flat to show off the unique selling points during viewings. They worked with all parties, especially the solicitors on both sides and agents through the chain to keep the ball rolling despite all challenges until the completion date.
We cannot recommend Strickland & Co enough. They not only safeguarded our interests as vendors, but ensured that the buyer’s interests were taken into account throughout the sale process, so it is a win/win on both sides. They went out of their way to provide an excellent service and make the experience as smooth as possible.
Thank you Terence and Jamie.
Swetam · 25 August 2023
Agent replied · 24 August 2024
Thank you Swetam for the fantastic review! We put a lot of effort in to ensuring we give the best possible service so we’re thrilled to hear you enjoyed working with us. All the best.
★★★★★ 5/5
GoogleA flawless experience - something all estate agents should aspire to!
My partner and I were first time buyers and came across this property on RM. I was able to schedule a viewing at 8pm the same day which was great as viewings in normal hours were difficult with our work schedules. Nevertheless, Terence / Stricklands is an enthusiastic, open and trusted duo in the whole process - you know they enjoy finding clients the perfect home. The communication with Terence was fluid and he would respond to my messages/calls almost immediately throughout the process. Terence will ensure things get progressed swiftly so that you can exchange as soon as possible - he will regularly chase all stakeholders on documents etc (including the buyer).
The SE area is Terence’s bread and butter, he has good relationships with the residents and valuable knowledge of the area. This has been highly beneficial as he will provide a grounded and honest view. His good relationship with the owners also significantly helped us during negotiations (i.e, post survey, completion dates). What I really appreciated is that he will help do what is genuinely in the best interest of the buyer, throughout the buying process.
I couldn’t recommend Terence and his brother enough for a property in the area. They 100% are more personable, honest and clear during the process compared to high street estate agents!
Send · 25 August 2023
Agent replied · 24 August 2024
WOW! Our mission is to take the stress out of buying a property and it’s great to hear that you had a really positive experience. Wishing you all the best in your new home.
★★★★★ 5/5
GoogleStrickland & Co have just sold our property in SE13 and I have to echo the 5* reviews that they have. From start to finish, Jamie & Terence have been helpful, informative, always readily available and approachable- they are genuinely nice guys and really know their market. We were hit by Trussonomics and the fall out from that, yet the brothers navigated this with ease and found us a buyer, got us to exchange and ultimate completion- all within 4 months from offer.
It was a huge relocation for us and was a very emotional process, yet Jamie was always there on the phone for us and was so proactive in reaching exchange- I sincerely don't think we would be here in our new home without his hard work and tenacity. So a huge thank you from us; I wouldn't hesitate in recommending Strickland & Co to anyone looking to buy or sell a home in SE London.
Anna · 25 August 2023
Agent replied · 24 August 2024
Thank you so much for the lovely review Anna!
★★★★★ 5/5
GoogleOur experience of working with Strickland & Co was faultless from beginning to end. Terence went above and beyond the regular estate agent brief and helped us navigate through a somewhat difficult conveyancing. He was at the end of the phone at all times, there was never any delay in communication. His local knowledge of his area was invaluable and his enthusiasm made it a pleasure to work with him. We wouldn't hesitate to use Strickland & Co again.
Arabella · 25 August 2023
Agent replied · 24 August 2024
It was a pleasure working with you Arabella.
★★★★★ 5/5
GoogleA local agent with both knowledge and passion for the area.Terence was a constant reassurance throughout what was a challenging sale as was the solicitor he recommended.
He went over and above to help as I live a 2.5 hour train journey away, taking meter readings, meeting surveyors and giving access to various people.
The service was friendly and professional, but above all extremely honest.
Thoroughly recommend Stricklands.
Mike · 11 June 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.