Trusted Agent profile · London
Verified
★★★★★
1,462 reviews across 4 platforms
25 High Street, London, SE25 6EZ
Streets Ahead's office in London, at 25 High Street, is rated 4.6 out of 5 across 1,462 reviews on four platforms, including 292 Google reviews rated 4.6.
292
Reviews on Google
This office
226
Reviews on Facebook
Business-wide
2
Reviews on Yell
This office
942
Reviews on Trustpilot
Business-wide
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
TrustpilotJust had a property viewing with Arthur Matthews’s
Just had a property viewing with Streets Ahead, and they are completely on top of their game. A massive shoutout to Arthur Matthews, who was the absolute definition of professional from the moment we met. He was incredibly welcoming, knew the property inside out, and gave us plenty of space to look around without any of that typical pushy sales pressure. Top-tier service!
5/5
GoogleExcellent Service from Paige Palmer. she was very professional and attentive, taking the time to understand my needs and showing me properties that matched my criteria. she was always available to answer my questions and made the renting process smooth and stress-free. I would highly recommend Paige Palmer to anyone looking to rent a property.
Dear Jenson, Thank you for your excellent feedback. We are thrilled to hear that Paige provided such professional and attentive service throughout your search. It is wonderful to know she took the time to understand your needs, showed you suitable properties, and was always available to answer your questions. We are especially pleased that she made the renting process smooth and free of stress. Your recommendation means a great deal. If you need any further support in the future, we are always here to help. Kind regards, Zoe Streets Ahead
5/5
TrustpilotKacey was professional and very helpful…
Kacey was professional and very helpful throughout our communication, she answered my questions and keep me updated. Although she wasn’t able to attend the viewing herself, she arranged for a colleague to show me around the property, and everything was handled smoothly. I really appreciate her communication and helpful attitude and would happily recommend her.
5/5
TrustpilotStreets Ahead - Leaps Ahead
George and his team made all the difference, as they were well-versed, ultimately high functioning professionals, and advised via text on every viewing. As well as making adjustments to ensure my goals were met without much intervention, calls or loss of time.
Dear Bee, Thank you for your fantastic 5 star review. We are delighted to hear that George and the team made such a positive difference throughout your experience. Providing clear communication, professional advice and keeping the process smooth and efficient is exactly what we aim for, so it is great to know the updates and support around each viewing worked well for you. It is also wonderful to hear that the team were able to adapt to your goals and handle everything with minimal disruption to your time. We know how important that is for our clients and we are pleased it made the process easier for you. Your kind words about George and the team will certainly be shared with them. Thank you again for taking the time to leave such thoughtful feedback. Kind regards, Zoe Streets Ahead
5/5
TrustpilotAdem has been brilliant throughout the…
Adem has been brilliant throughout the process. He is an excellent communicator, always keeping me informed and responding promptly to any questions I had. He gets things done efficiently and made everything feel straightforward and stress-free. I really appreciate his professionalism and would highly recommend him to anyone looking for a reliable and helpful agent.
5/5
TrustpilotWhat a great service I have been…
What a great service I have been receiving from Adam. My self and my daughter have specific needs in our property search. Adam has listened to them and takes into account all of those needs when sending us properties. Great customer service. Thank you. We look forward to securing a property very soon. I have set a date but the customer service with Adam is still ongoing.
5/5
TrustpilotAdem has been fantastic in helping my…
Adem has been fantastic in helping my friend and me find and rent a place. He has been professional, responsive, and helpful throughout the entire process. Communication was always clear, and any questions we had were answered promptly. We're extremely happy with the service we received and would highly recommend Adem to anyone looking for a reliable estate agent.
5/5
TrustpilotFeedback for Kacey
Kacey was extremely helpful throughout the viewing process. She was very informative, professional, and polite at all times, and took the time to answer all of our questions clearly. Her approach made the entire experience smooth and comfortable. I would strongly encourage anyone looking to rent a property to get in touch with her. Thank you again for your support and assistance.
5/5
GoogleThe service is fantastic; in fact, Agent Page was very kind and charismatic. Unfortunately, we couldn't reach an agreement, but if I were to decide to look for housing, I would definitely turn to StreetAhead and that very professional agent.
5/5
TrustpilotArthur was friendly
Arthur was friendly, professional, and very helpful throughout the viewing process. He was punctual, well-prepared, and took the time to answer all of our questions honestly. He made the viewing relaxed and informative without being pushy. We really appreciated his excellent communication and would happily recommend Arthur to anyone looking for a reliable property agent.
5/5
TrustpilotArthur Mathews
I cannot recommend Arthur highly enough. From start to finish, Arthur was professional, proactive, and always kept me informed. Their communication was excellent, they handled everything efficiently, and made the whole purchase process as stress-free as possible. Thanks to their expertise and dedication, I could not have asked for a better experience. Thank you Arthur!
5/5
TrustpilotKacey provided absolutely outstanding…
Kacey provided absolutely outstanding support during my property search. She was extremely knowledgeable, responsive, and made the whole process so much easier. Her help was brilliant, and she always went the extra mile to assist. I couldn’t recommend Kacey highly enough thank you so much for everything!
5/5
TrustpilotHighly Recommend
Maya was brilliant throughout our search. Professional, knowledgeable about the area and market, and incredibly helpful. She really took the time to understand what we were looking for and suggested suitable options. Communication was always perfect - highly recommend!
Dear Hussain, Thank you so much for your wonderful 5⭐ review! We’re thrilled to hear that Maya was brilliant throughout your search. Her professionalism, local knowledge, and dedication to truly understanding what our clients are looking for are qualities we’re very proud of at Streets Ahead. It’s fantastic to know that her communication and tailored approach made such a positive difference to your experience. We’ll be sure to pass on your kind words to her. Thank you again for the recommendation! Kind regards, Zoe Streets Ahead
5/5
TrustpilotJust wanted to leave a small message…
Just wanted to leave a small message for all the help and hard work the team put in. From enquiring and to getting the keys done so smoothly with no hassle, great comms, professionalism & it was nice to have someone with genuine attention to what my needs were, Sofia was great help and an absolute star with everything, she deserves the recognition.
5/5
TrustpilotLandlord - fantastic service
As a landlord I have been thoroughly impressed with the service provided by Streets Ahead. From the very start of the process through to finding tenants; George and his team of agents Aibha, Maya, Kacey and Sofia have been excellent. The communication has been open and frequent and the team have been friendly, professional and proactive. I wouldn't hesitate to recommend them!
5/5
TrustpilotMaya was professional
Maya was professional, knowledgeable, and genuinely cared about helping me find a place. I wouldn’t hesitate to recommend Maya to anyone looking to buy, sell, or rent a property. Truly a 5-star service!
Dear Denisa, Thank you so much for your fantastic review! We’re delighted to hear that Maya provided such a professional, knowledgeable, and caring service while helping you find your new place. Your recommendation means a great deal to us, and we’ll be sure to pass on your kind words to Maya. If you ever need anything in the future, the Streets Ahead team is always here to help! Kind regards, Zoe Streets Ahead
5/5
GoogleIt was a good and pleasant communication and customer service all through. Infact Paige was a very good representative of Street Ahead who made house lettings and referencing experience palatable. I and my wife are extremely happy to trade with Street Ahead through Paige.
5/5
TrustpilotMaya has been an absolute star in…
Maya has been an absolute star in helping me secure my property. She was always swift, professional and whenever an issue arose she quickly found the best solution possible. On top of all that, she’s just super lovely - cannot recommend enough <3
5/5
TrustpilotI had a great experience with Adem…
I had a great experience with Adem Serir at the Addiscombe branch of Streets Ahead. He helped me find my rental property and was extremely helpful throughout the whole process. Adem was professional, responsive, and made everything much easier and less stressful. I really appreciated his support and would highly recommend him to anyone looking for a property.
5/5
TrustpilotMe and my husband went on a viewing…
Me and my husband went on a viewing tour with Arthur, he was extremely competent, as well as engaging. We unfortunately didn’t find the house of our dreams on this tour, however we’ve found a reliable and hard working estate agent which is hard to find these days. Thank you Arthur!
5/5
TrustpilotBig shout out to Aidan Naude for the…
Big shout out to Aidan Naude for the professional and insightful help given to us on our search for properties in the Crystal Palace area. Great enthusiasm in answering all our questions and gave us a real sense of the area and current market. Really appreciate your clear communication and time given to us, thank you!
1/5
TrustpilotHolding deposit to be refunded
So the last time, I was here was giving an half baked review of Adem trying to help me with getting I and my boys a 3 bedroom house, but so far there have been some hiccups to having that happen and I've been waiting for my holding deposit back for at least almost 2 weeks now still to no avail . please I need someone to look into this for me because it looks like Adem has already put this through to be returned back to me but still no refund has been made .
Dear Reeta, Thank you for your review. We’re sorry to hear about the delay you’ve experienced with the return of your holding deposit and understand how frustrating this must be. We would like to look into this matter for you as soon as possible. Please could you send your full details, including the property address and any relevant information, to clientcare@streetsahead.info , and a member of our team will investigate this and assist you further. Kind regards, Zoe Streets Ahead
5/5
TrustpilotI have been looking for properties for…
I have been looking for properties for some weeks now and have found that Kacey is an exceptional agent, so helpful and communicative, I look forward to eventually finding the perfect place for myself and I’m sure, with her help, I will.
5/5
TrustpilotMy experience with streets ahead estate agency
I’ve had a great experience renting a flat through Streets Ahead estate agency, especially with the help of George Barnes. From the start, the process was smooth and professional. George was incredibly responsive, always available to answer my questions, and made sure everything was taken care of quickly. The whole team was friendly and efficient, making the usually stressful process of renting a flat straightforward and hassle-free. I’m really happy with the service so far and would highly recommend Streets Ahead to anyone looking to rent or buy a house/flat
Dear Raymond,Thank you for leaving us a 5* review! We are delighted to hear that George provided you with a hassle-free experience.Your feedback helps us to continue to provide excellent customer service.We wish you all the best in your new home.Kind regards,Zoe PA to Directors
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Streets Ahead's London office has 1,462 reviews across four platforms: 292 on Google, 226 on Facebook (across the whole business), 2 on Yell, 942 on Trustpilot (across the whole business).
Streets Ahead London is rated 4.6 out of 5 across all 1,462 reviews, and 4.6 out of 5 on Google from 292 reviews.
Streets Ahead London, 25 High Street, London, SE25 6EZ.
