5/5
GoogleAs landlord I think they’re great. Especially Billy Quinn, he’s helped find three tenants in record time!
Trusted Agent profile · London
Verified
Stirling Ackroyd London reviews
★★★★★
361 reviews across 1 platform
56 Borough High Street, Bankside, London, SE1 1XF
Stirling Ackroyd's office in London, at 56 Borough High Street, is rated 4.5 out of 5 across 361 reviews on 1 platform, including 361 Google reviews rated 4.5.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Google5/5
GoogleAbby Gooptu from the Renewals Department was very efficient and proactive in managing the renewal of my flat.
5/5
GoogleThank you Abby in Renewal Dept. for you helpful service I really feel you added value.
5/5
GoogleGreat support from Abby!! Make the changeover in our contract quite easy!! Thank you Abby.
1/5
GoogleBad experience. Not recommended. Awful awful experience with Samuel Prats. Just awful. Save yourself sanity and piece of mind.
Agent replied · 15 November 2023
Hi there, thank you so much for taking the time to share your feedback with us. We are disappointed to hear how unhappy you are with your experience and I would love the opportunity to discuss this in greater detail with you. Please email … More
5/5
GoogleHad brief contact with Kate. She absorbed our information super quickly and worked hard to make arrangements that fit with our very tight timeline. …
Agent replied · 15 November 2023
Thank you for your wonderful review! We're delighted to hear you were happy with our lettings team! I've passed your comments onto the team, and we look forward to assisting you again in future. Ellenor, Customer Experience Team.
5/5
GoogleAlways quick to respond, they went above & beyond to help! Professional, seamless & we'd highly recommend.
Agent replied · 15 November 2023
Hi Ellie, thank you for your 5* review. Wishing you all the very best in your new home! - Claire
5/5
GoogleReally helpful & efficient, especially Abhijit Gooptu (Abby) the Renewals Manager.
5/5
GoogleThe team at Stirling Ackroyrd are professional, highly efficient and approachable. They understand the needs of their clients and deliver with honesty and integrity.
Agent replied · 15 November 2023
Hi Chris, WOW thank you for such an awesome review! we always strive to deliver great customer service and it is wonderful to hear of your experience while working with us. Thank you for taking the time to leave a 5 star review, Amber
5/5
GoogleAbby was very responsive and helpful in managing our renewal. thanks!
1/5
GoogleAbsolutely incompetent, and wasted a lot of our money.
Agent replied · 22 August 2026
Hi Joel, I am sorry to hear how unhappy you are with your experience. Please contact us on help@stirlingackroyd.com where we can look into any outstanding issues for you - Claire
5/5
GoogleOlivia helped me find the perfect house. She was highly professional and efficient in communicating with me. She was attentive to all our needs. I was house hunting with my young son who was quite impatient but Olivia stayed pleasant and helpful. Thank you so much for helping us find exactly what we wanted Olivia!!
5/5
GoogleVery professional and helpful staff. Thanks Olivia.
5/5
GoogleI recently secured a rental property using Stirling Ackroyd. During this time I was in close communication with David Leek. He was fantastic to deal with - very professional, personable with very quick response times to any and all queries. I would definitely recommend using this agency for others looking for property to rent.
5/5
GoogleExcellent collaboration with Florent who made the renting process very smooth and quick.
Agent replied · 15 November 2023
Hi Mouez, Thank you for taking the time to post a review and for the 5*****! Florent and the London Bridge Team will be thrilled you were so pleased with the service they delivered - Amber
5/5
GoogleI recently used Stirling Ackroyd to let my apartment in Bankside - the experience was great from start to finish - the apartment was let in 48 hours and the customer service was outstanding - friendly, helpful and efficient. I can highly recommend then to you and Elle Taylor in particular who sorted everything out brilliantly.
5/5
GoogleThankful to Leila Cruz Ferreira, lettings consultant, for all the information, proffessionalism and great communication skills.
Agent replied · 15 November 2023
Hi Kyriaklos, thank you for leaving this fab 5 star review! Leila will be thrilled to read this 😊 We wish you all the very best in your new home.- Claire
1/5
Google“Incredibly unhelpfully" After moving in our flat our kitchen stop to work ... And till now is still not working after one month . We called who meant to help us in case of issues ,and after " ONE MONTH" we still waiting for this help.
4/5
GoogleBuying a first home can be incredibly stressful but the team at Stirling Ackroyd Bankside provided support through the buying process. Whilst we were looking at flats, we met so many real estate agents and compared to the majority, we found Stirling Ackroyd to be very helpful and honest.
5/5
GoogleReally excellent responsive service from Olivia and found us a lovely rental flat
Agent replied · 15 November 2023
Thank you for taking the time to leave us a 5 star review Hana. Great to hear you found Olivia so helpful and we were able to help you find a lovely home. Many thanks, Amber
5/5
GoogleI can't fault dealing with Stirling Ackroyd and Alex Baker. Very few estate agents really listened to what I required from a property, but Alex did, and as a result really opened my mind to the breadth of places I would consider living in. Happily use them again.
5/5
GoogleGreat service - polite, professional and prompt! I thought it might be a bit stressful as the offer and move in process took place whilst I was very snowed under at work - however, it was super easy, stressfree and handled very well - was absolutely great!
5/5
GoogleAs an overseas landlord I was apprehensive in hearing the changes with Stirling Ackroyd. I had different property managers managing my property over the years but one stood out and deserve a 7* ratings but can only give 5*! Widaad has gone …
5/5
GoogleI moved to London and was having an extremely difficult time finding a place to let. I turned to Elle Taylor, who works at Stirling Ackroyd, in the hopes that should would be able to find me a place with very short notice. She was very …
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