Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI recently purchased through Stirling Ackroyd as a first time buyer, and was thoroughly impressed by the quality of service. Victoria, Jan, Saima and the team were fantastic at ensuring things were pressing along in a timely manner, chasing sellers and solicitors likewise. Whenever there were issues, they were quick to communicate and iron things out with transparency. I can't recommend them enough, they made a stressful process seamless. Thank you so much to the team.
Joanna · 8 May 2025
Agent replied · 25 May 2025
Hi Joanna, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Kind regards, Customer Engagement
★★★★★ 5/5
GoogleAimee and Victoria were fantastic to work with on the sale of my property. They always kept me informed and were a pleasure to deal with. I was in safe hands from start to finish. I would highly recommend them.
Rosie · 16 December 2025
Agent replied · 16 April 2026
Dear Rosie,
We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleAimee and her team were brilliant through all the ups and downs of the process of selling our flat. Very professional. Went the extra mile.
Yvonne · 26 March 2026
Agent replied · 16 April 2026
Dear Yvonne,
We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleI received a great service from Sterling Ackroyd. Jan really took the time to understand what I was looking to buy and be patient in showing me around. Beckie was also an amazing help throughout the purchase process. Both were always available to answer my questions and support and help make what can be a stressful process feel easier. Thank you both!
Sofia · 30 August 2023
Agent replied · 29 August 2024
Hi Sofia, thank you for taking the time to leave great feedback. Jan and Beckie will be so happy to read this! We wish you all the very best in your new home and thank you for choosing Stirling Ackroyd - Claire
★★★★★ 5/5
GoogleI dealt with another agent prior to Stirling Ackroyd and I can say they are head and shoulders above the others. Nothing but great things to say about this place. Simon and his team have all been brilliant. There is a nice flow of communication so you know what is going on, you never have to chase, they have great market knowledge which they share freely, and to top it all they are just nice people to deal with which makes the (quite stressful) process of selling your home much easier than it could be. Thank you for all your efforts.
Tash · 30 August 2021
Agent replied · 29 August 2024
Hi Natasha, thank you for the great 5* - Simon and the team will be thrilled to read your kind words. We wish you all the very best and thank you for choosing Stirling Ackroyd - Claire
★★★★★ 5/5
GoogleSold my property with Stirling Ackroyd recently. It fell though the first time and the team simply started again with the same levels of enthusiasm as they had at the start. Aimee was brilliant in getting viewings in and really sticking with it. I found the Chatsworth Road branch and Stirling Ackroyd at a wider level to be professional, courteous and responsive throughout the sales period from branch manager Simon to the sales progress team who got the sale over the line and worked seamlessly with mine and the buyer's solicitors. To the point of getting it under offer I left SA to run with it, holding keys, organising viewing and providing feedback. During the sales process Zoe was responsive to my queries and a key component of getting it to completion. They had it under control and it was great to be able to leave them to it!PositiveResponsiveness, Professionalism
Diane · 30 August 2021
Agent replied · 29 August 2024
Hi Diane, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; Simon, Zoe and the team will be so happy to read this! We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So, thank you for your kind words and we wish you all the best!- Claire
★★★★★ 5/5
GoogleSaima and the team were amazing. From start to finish they went above and beyond to get our property purchase over the line in record time. We wouldn’t hesitate for a moment to recommend the team!
Cameron · 29 April 2024
Agent replied · 29 August 2024
Hi Cameron, thanks for sharing your experience while working with Samia and the team. Its great to hear and we wish you all the very best - Claire
★★★★★ 5/5
GoogleGreat service! I spoke to Jan who was really helpful and knowledgable in the area I was interested in as well as the properties during my viewings. She was very professional and I enjoyed her friendly approach.
Gian · 30 August 2023
Agent replied · 29 August 2024
Hi Gian Carlo, thank you for the great feedback for Jan, its lovely to hear and we wish you all the very best - Claire
★★★★★ 1/5
GoogleI recently purchased a flat through this office. The team are unfriendly and threatening. I felt bullied the entire process, with office members yelling and blatantly lying to my face. It was an unprofessional and truly miserable experience.
Ella · 7 July 2025
Agent replied · 25 August 2025
Dear Ella,
We truly appreciate your feedback and thank you for sharing your experience with us. Providing excellent service is our top priority, and we take customer concerns very seriously. We apologise for not meeting your expectations on this occasion. If you’d like to reach out to us at customercare@lrg.co.uk we would be happy to look into this for you.
Best regards, Customer Engagement
★★★★★ 5/5
GoogleAwesome results in a very tough market!
Saima and the team have been an absolute joy to work with. …
Giorgio · 16 April 2024
Agent replied · 29 August 2024
Hi Giorgio, thank you so much for your feedback, Its so lovely to hear how stress free your experience was while selling your home with the help of Saima. We wish you all the very best - Claire
★★★★★ 5/5
GoogleStirling Ackroyd was recommended to us and we would be delighted to do the same. Simon and his team, especially Aimee, worked very hard to sell our property. A stress free experience - thank you all.PositiveProfessionalism
Milda · 30 August 2022
Agent replied · 29 August 2024
Hi Milda, thank you for taking the time to leave feedback. Its great to hear of your stress free experience and we wish you all the very best - Claire
★★★★★ 5/5
GoogleAimee was absolutely amazing throughout the procees. From the moment she first met us, she was warm, helpful and I knew I was in excellent hands. I can highly recommend Stirling Ackroyd Estate Agents.
DarrylPositiveQuality
Thisisdarrylfoster · 30 August 2022
Agent replied · 29 August 2024
Hi Darryl, thanks for the great feedback, Aimee will be thrilled to read this. We wish you all the very best - Claire
★★★★★ 5/5
GoogleI sold my flat through Aimee and her team at Stirling on Chatsworth Road, who were brilliant. They always made themselves available when I needed to ask anything, and it was clear how hard they all work to do well by their clients and …
Thomas · 16 April 2024
★★★★★ 5/5
GoogleStirling Ackroyd's William Davey was an absolute pleasure to work with. Thanks to his highly professional, friendly, informative and patient manner, he was able to transform what should have been a confusing and stressful process into a largely enjoyable one.
As swiss nationals moving to the UK for the first time, my finacée and I naturally had a huge number of questions and concerns that needed to be addressed. We were more than a little worried about our chances of finding an apartment in such a short time frame. Will was able to answer all of our questions in a way that was not only satisfactory but also encouraging and efficient. He helped us to iron out the kinks in our negotiations with the landlord and happily educated us on the ins and outs of renting in London. He also went above and beyond the call of duty to ensure that our communication with Donna Collette, the move-in manager, went as smoothly as possible.
Overall I'd say that my fiancée and I are very happy with the service that we recieved and would absolutely recommend Stirling Ackroyd and especially William Davey to anybody whom it may concern.
Finn · 31 August 2018
★★★★★ 5/5
GoogleStirling Ackroyd's William Davey was an absolute pleasure to work with. Thanks to his highly professional, friendly, informative and patient manner, he was able to transform what should have been a confusing and stressful process into a largely enjoyable one.
As swiss nationals moving to the UK for the first time, my finacée and I naturally had a huge number of questions and concerns that needed to be addressed. We were more than a little worried about our chances of finding an apartment in such a short time frame. Will was able to answer all of our questions in a way that was not only satisfactory but also encouraging and efficient. He helped us to iron out the kinks in our negotiations with the landlord and happily educated us on the ins and outs of renting in London. He also went above and beyond the call of duty to ensure that our communication with Donna Collette, the move-in manager, went as smoothly as possible.
Overall I'd say that my fiancée and I are very happy with the service that we recieved and would absolutely recommend Stirling Ackroyd and especially William Davey to anybody whom it may concern.
Redacted · 25 December 2017
★★★★★ 5/5
GoogleDealt with William Davey for my move in to a new apartment in Stratford. Myself and my flatmate had been let down by another letting agents days before I spoke to Will and he managed to get us through the entire process of moving within a week and without any hiccups. 10 out of 10 service and will be using Stirling Ackroyd in the future if we move again.
Tom · 31 August 2017
★★★★★ 5/5
GoogleWhile we didn’t end up closing a deal with Sterling Ackroyd, we found ourselves to be very impressed with the professionalism and knowledge of our agent Jan. In a sea of agents we dealt with who seemed to not know any details of the …
Molly · 16 April 2024
Agent replied · 29 August 2024
Hi Molly, thank you for taking the time to leave feedback for Jan and sharing your experience while searching for a new property. Its lovely to hear and we wish you all the best - Claire
★★★★★ 2/5
GoogleI was disappointed with my interactions with Saima. She submitted an offer on my behalf without any approval on my offer price, wasn't very helpful in getting the answers I needed and eventually I lost the property as a result which is …
Jessica · 16 April 2024
Agent replied · 29 August 2024
Dear Jessica,
We are very sorry to hear of your experience at our office in Stirling Ackroyd, … More
★★★★★ 5/5
GoogleWe recently moved into a 2 bedroom flat through the help of William Davey at Stirling Ackroyd.
Highly recommend William - he was extremely proactive and efficient and we were very happy with his assistance altogether. He sought the best deal for us and we were able to get what we wanted within a very short time frame.
Cheers,
Nick and Ross
Nicholas · 31 August 2017
★★★★★ 5/5
GoogleI cannot praise our agent Saima Razaq highly enough. Her advice on selling our house was excellent, her understanding of the market impressive. She was always friendly and efficient, and always answered phone calls and queries promptly …
Rick · 16 April 2024
Agent replied · 29 August 2024
Hi Rick, thank you for sharing your experience of selling your property with the help of Saima. Its great to hear! We wish you all the best and we thank you for choosing Stirling Ackroyd,
★★★★★ 5/5
GoogleAimee is a real gem and went above and beyond in her customer service!
Julia · 30 August 2021
Agent replied · 29 August 2024
Hi Julia, thank you for taking the time to leave feedback. Its great to hear about the fab customer service you received dealing with Amiee. We wish you all the very best - Claire
★★★★★ 5/5
GoogleLiam was very honest and in constant communication throughout the sale of our house which made the whole process seamless. Even when Liam had days off he had handed over all details and another team member could help us out without any trouble. I would definately recommend Stirling Ackroyd to sell or purchase your house.
Jaime · 31 August 2018
★★★★★ 5/5
GoogleSaima at Stirling Ackroyd worked tirelessly to get our purchase over the line, despite the best efforts of the vendor's solicitors. Great service and determination to complete the sale on behalf of both parties.
Tim · 25 March 2024
Agent replied · 29 August 2024
Hi Tim, thanks for the 5 star and great review for Saima. We wish you all the very best in your new home - Claire
★★★★★ 5/5
GoogleRight from the get-go, I found Stirling Ackroyd so friendly, helpful and efficient - everyone I dealt with there was so nice, it was extremely reassuring having them there as the middleman.
Marigold · 25 March 2024
Agent replied · 29 August 2024
Hi Marigold, thank you for taking the time to leave great feedback. We wish you all the very best - Claire
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