Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleAstrid Mincberg helped me secure a rental with very little time to spare. I only had around three weeks to find a new place before my notice period ended, and Astrid made the whole process feel calm and straightforward. She arranged a viewing the very same day I got in touch, and within about two weeks everything was sorted, even though it all happened over Christmas and New Year.
Astrid was very professional throughout, with brilliant communication and super fast responses. She also knows the area extremely well and shared helpful local information along the way. I’d highly recommend Astrid to anyone looking to rent in South Kensington/Chelsea.
A quick thank you as well to Poppy Harding and Roisin Thomas-O’Moore for their support along the way.
C · 16 January 2026
Agent replied · 16 April 2026
Thank you very much for the wonderful feedback on Astrid, Poppy and Roisin. We are thrilled to hear that we achieved a positive outcome on your behalf.
It's always our goal to provide the highest level of service and support so we're pleased to hear that their professionalism, communication and genuine care helped you with your rental journey.
★★★★★ 5/5
GoogleAngela Zuanic helped my husband and I to secure a beautiful South Kensington rental apartment. This was not straight forward as we were moving into London from overseas. At every step of the process Angela provided the guidance and support that enabled us to lease the highly sought after property. She is a complete professional, she communicated well, followed up and problem solved. We now have Savills as our Property Managers and have found the rest of the team to be excellent and helpful. I would highly recommend Angela's services to anyone.
Katea · 25 September 2025
Agent replied · 25 December 2025
Hi Katea,
Thank you so much for leaving such lovely feedback for Angela and the Savills Team. I am delighted to hear that we were able to achieve such a positive outcome on your behalf. Angela and the team wish you all the very best in your new home!
★★★★★ 5/5
GoogleWe couldn’t be happier with Savills. Ours was a complicated and protracted sale that asked a lot of the estate agents. I want to single out two of them in particular- Olivia and Mark. They showed dogged perseverance, infinite patience, great professionalism and knowledge of the market while never for a minute giving up their sense of humour. They will go the extra mile for you. You will never meet two nicer people in an estate agency.
We would give them 6 stars if the system allowed.
Lorne and Valerie Green
Lorne · 16 September 2025
Agent replied · 16 April 2026
Hi Lorne and Valerie,
Thank you so much for such an amazing review! Feedback is always incredibly helpful and I'm delighted that we met/exceeded your expectations. It was a pleasure to work with you and hopefully we will get the opportunity again.
★★★★★ 5/5
GoogleAstrid Mincberg has been incredibly helpful and responsive throughout the whole process. Any questions or issues were dealt with quickly and efficiently, which made me feel so reassured with my move!
April · 16 March 2026
Agent replied · 16 April 2026
Hi April, thank you so much for taking the time to review us and we are so grateful for your kind words. I am delighted that your experience with Astrid and Savills was such a positive one and we would be thrilled to work with you again in the future!
★★★★★ 5/5
GoogleOlivia Conway helped me and my wife find the perfect dog-friendly flat in Chelsea this summer, despite us requiring a move-in date several months out and the owner desiring an immediate move in. Olivia was super helpful throughout the process and we could not be happier!
Charles · 25 September 2025
Agent replied · 25 December 2025
Hi Charles,
We are delighted to hear that Olivia was able to find you and your wife the perfect flat that met your requirements! We wish you all the very best in your new home.
★★★★★ 5/5
GoogleAngela has been so wonderful to work with. She is very knowledgeable and was quick in answering all my questions and concerns, with her help the letting process was easy and seamless. I can highly recommend her for her professionalism and guidance. Thank you Angela!
JMS · 16 July 2025
Agent replied · 16 April 2026
Hi,
Thanks so much for your kind review. We're thrilled to hear that Angela was able … More
★★★★★ 5/5
GoogleOlivia Morgan was absolutely amazing in helping me secure my first property in London. She was really sweet and communicated excellently throughout the whole process. I would highly recommend Olivia and Savills Chelsea.
Katy · 9 October 2025
Agent replied · 25 December 2025
Hi Katy,
Thank you very much for taking the time to review our service - feedback is always incredibly helpful. Olivia and the Savills Team are delighted that we met/exceeded your expectations and gave you a good first experience buying in London! We wish you all the very best in your new home.
★★★★★ 5/5
GoogleI had a great experience finding my apartment with Savills Chelsea. Freddie was professional, helpful, and always quick to respond to my questions. The process felt smooth and stress-free. Highly recommend!
Ruya · 16 October 2025
Agent replied · 16 April 2026
Hi Ruya,
Thank you very much for taking the time to review our service - feedback is always incredibly helpful. I'm delighted that Freddie met/exceeded your expectations!
★★★★★ 5/5
GoogleAstrid Mincberg helped me secure my first rental property in South Kensington, West London! She was an angel, super sweet and had excellent communication both via email and WhatsApp. I saw the property on the website, gave her a call and had arranged a viewing for the same day at lunch. After returning an offer the same afternoon I heard back from Astrid that the landlord had accepted. I would highly recommend Savills Chelsea and please do reach out to Astrid if you are interested in renting in this area. Super fast communication, friendliness and professionalism all around.
H · 2 October 2025
Agent replied · 25 December 2025
Hi,
Thank you so much for your kind words and for taking the time to post a review. Astrid and the Savills Team are thrilled that we were able to achieve such a successful outcome on your behalf. We wish you the very best in your new home and would welcome the opportunity to work with you again!
★★★★★ 5/5
GoogleFreddie has been absolutely amazing, helpful, knowledgeable, and consistently supportive. His assistance didn’t stop once I signed the lease; he continues to respond promptly to my messages and always goes the extra mile. His customer …
Cerys-Scarlett · 16 July 2025
Agent replied · 16 April 2026
Dear Cerys-Scarlett,
Thank you so much for your kind words and detailed feedback. It was truly a … More
★★★★★ 5/5
GoogleWe had an excellent experience working with Astrid Mincberg from Savills. She supported us brilliantly from start to finish and guided us through the entire process in a very structured and reliable way. As foreigners with little familiarity with the London market, we especially appreciated her clarity, patience, and expertise. Overall, a truly outstanding service. Highly recommended.
August · 16 February 2026
Agent replied · 16 April 2026
Hi August, thank you very much for your feedback. I am delighted your experience with Astrid and the Savills Team was such a positive one.
Thank you for your kind words and for taking the time to post a review!
★★★★★ 5/5
GoogleAstrid was so efficient, I visited the loveliest property, placed my offer that night and got accepted by the next day. I’m very grateful!
Constance · 23 September 2025
Agent replied · 16 April 2026
Hi Constance,
Thank you for our feedback. It helps us review our own performance and ensures our service is the best it can be. Astrid and the Savills Team wish you all the very best in your new home!
★★★★★ 5/5
GoogleWorking with Roisin Thomas-O'Moore was a pleasure from our very first meeting. She was professional, extremely knowledgeable
about the market and the area and very quickly understood what we liked and …
Melanie · 16 April 2025
Agent replied · 16 April 2026
Dear Melanie,
Feedback is an invaluable reminder of the things that are important to our … More
★★★★★ 5/5
GoogleFantastic service, particularly Freddie who has been extremely helpful and knowledgeable - highly recommended!
Will · 16 October 2025
Agent replied · 16 April 2026
Hi Will,
Thank you for your kind words and for taking the time to post a review. I'm delighted you are pleased and that Freddie was able to help you achieve a successful outcome!
★★★★★ 5/5
GoogleWorking with Olivia was fantastic. She got the job done and we are now moved in and settled. Thank you Olivia!!!
Beth · 16 July 2025
Agent replied · 16 April 2026
Hi Beth,
Thank you so much for your wonderful feedback! we're delighted to hear that … More
★★★★★ 5/5
GoogleAngela was amazing. Super efficient and super fast at executing.
Demi · 25 September 2025
Agent replied · 25 December 2025
Hi Demi,
Thank you so much for taking the time to review our service - feedback is always incredibly helpful. I'm delighted that Angela was able to provide you with such a positive experience!
★★★★★ 5/5
GoogleI was extremely impressed by Mark Hustwit, Olivia Leigh and the wider sales team at Savills Chelsea. The sale process for our Chelsea townhouse could not have been more seamless. Huge amounts of preparation had been conducted prior to launch, so that when we officially went to market multiple viewings began immediately. We received a number of offers at and above the asking price and eventually settled on a buyer in less than a week post launch. Exchange took place three weeks later. I cannot emphasise enough the professionalism and commitment demonstrated by the Savills team from the outset. I could not have hoped for a more efficient process and outcome. I have sold properties in the past and was expecting the inevitable hiccups and delays that come with a sale. Due to the invaluable experience and general excellence of Mark and his team, we did not encounter any of these hurdles along the way. Huge thanks to everyone involved.
Letitia · 10 December 2023
★★★★★ 5/5
GoogleI had a highly professional, efficient and supportive experience with the team at Savills Chelsea. In particular, Roisin assisted me with exceptional professionalism throughout the rental process; Edward, Freddie, Olivia also provided valuable support; and Amir was brilliant in guiding me through different stages of the process. I appreciated the collective assistance of the team at Savills.
Masoumeh · 25 December 2024
★★★★★ 5/5
GoogleExcellent service from Astrid, Hannah, and the Savills Chelsea team. Clear communication, efficient handling of documentation, and a smooth rental process from start to finish.
Professional, responsive, and highly recommended.
Sophie · 16 March 2026
Agent replied · 16 April 2026
Hi Sophie, we are delighted to have made what can easily be a very stressful process such a smooth and efficient one. Thank you very much for taking the time to review and we are thrilled to have reached such a successful outcome on your behalf!
★★★★★ 5/5
GoogleAstrid did an amazing job securing the property I wanted. My experience was seamless. She kindly sorted everything over the festive break so I could move in when I needed to. Thanks again!
Amelia · 16 January 2026
Agent replied · 16 April 2026
Thank you so much Amelia for taking the time to review our service - feedback is always helpful. Astrid and the Savills Team are delighted that we met/exceeded your expectations! We wish you all the very best of luck in your new home.
★★★★★ 5/5
GoogleI was extremely impressed by Mark Hustwit, Olivia Leigh and the wider sales team at Savills Chelsea. The sale process for our Chelsea townhouse could not have been more seamless. Huge amounts of preparation had been conducted prior to launch, so that when we officially went to market multiple viewings began immediately. We received a number of offers at and above the asking price and eventually settled on a buyer in less than a week post launch. Exchange took place three weeks later. I cannot emphasise enough the professionalism and commitment demonstrated by the Savills team from the outset. I could not have hoped for a more efficient process and outcome. I have sold properties in the past and was expecting the inevitable hiccups and delays that come with a sale. Due to the invaluable experience and general excellence of Mark and his team, we did not encounter any of these hurdles along the way. Huge thanks to everyone involved.
Letitia · 16 June 2023
★★★★★ 5/5
GoogleI had a very positive experience with Astrid. She was very patient with me and all my questions. She always answered my messages very quickly and was really helpful. I'm so grateful 🙏 …
Narges · 18 December 2025
Agent replied · 16 April 2026
Thank you so much for taking the time to review our service. It really helps us to review our own performance and ensure it can be the best it can be. We are delighted that Astrid met/exceeded your expectations and that you had such a positive experience with us.
★★★★★ 5/5
GoogleOlivia Leigh was excellent. Kept us informed and was very professional , enthusiastic and super efficient. Olivia got us an offer within 3 weeks and our flat had been on with another agent for 5 months with no success previously!
If you are buying or selling I would highly recommend using her services..
Pepe · 3 November 2024
★★★★★ 5/5
GoogleWe were looking for a flat in London last month, in March 2024. Thanks to Olivia, we were very successful. She accompanied us through the entire process and always gave us the right and competent advice and helped us to find our dream flat.
We can warmly recommend Olivia. You are in competent hands with her.
Thank you Olivia for your help.
Dorothe · 16 May 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
