Trusted Agent profile Β· London

Savills Lettings London reviews

4.8

β˜…β˜…β˜…β˜…β˜… Excellent

45 reviews across 1 platform

5 Merchant Square, London, W2 1AY

Savills Lettings's office in London, at 5 Merchant Square, is rated 4.8 out of 5 across 45 reviews on 1 platform, including 45 Google reviews rated 4.8.

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4.8 / 5

45

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

As letting agents, Savills offer a high quality service, combining a high level of market expertise with a willingness to "go the extra mile" for customers. The Hyde Park office executes very effectively on this approach, with Guy and Chiara putting a lot of energy into making sure that their lettings are successful. As a landlord, I had a problem with good quality tenants who - for personal reasons that were no fault of their own - had to leave the country before their rental term was over. Guy communicated professionally throughout the process, explaining my options to protect my position, while still acting fairly towards the tenants. He also made it a priority to find replacement occupants for my property in a timely fashion. Meanwhile Chiara made sure that all of the many details of the transition were handled well. Overall, a good company, and a good option for both landlords and tenants.

James Β· 16 April 2025

5/5

Google

I had an amazing experience working with Chiara Bavarella as my estate agent. She made the entire moving process so much smoother and stress-free with her professionalism.Chiara went above and beyond to ensure everything was taken care of, and she was always available to answer my questions and even showed property twice which gave me insurance this is the flat I want to rent. Thank you for making my move such a positive experience!

Dārta · 16 April 2025

5/5

Google

Mrs. Chiara Bevarella made all the difference in my process of settling in London. Her work stood out for its attention, interest and focus, attributes that contributed in an essential way to me finding an apartment exactly as I wanted in the highly competitive local real estate market. Mrs. Bavarella has my thanks and deserves recognition for her high level of work.

Bruno Β· 12 April 2025

5/5

Google

We had the pleasure of working with Chiara while searching for our apartment, and we couldn’t be more satisfied with her service. She was incredibly helpful, always available, and went above and beyond to ensure we found the perfect place. By far, Chiara is the best we’ve worked with, and thanks to her dedication, we found exactly what we were looking for. We highly recommend her to anyone in search of a seamless and enjoyable experience!

Lou Β· 18 August 2024

5/5

Google

We had a great experience working with the Hyde Park lettings team at Savills, particularly Chiara, who was invaluable in our property search. She was always patient and quick to respond, providing clear and straightforward communication. Her friendly and professional attitude made the whole process much easier for us. We highly recommend her services.

Andrea Β· 16 April 2025

1/5

Google

Worst estate agent in the area!! My partner and I tried to arrange a viewing for a 2 bed property in Devonshire Terrace and it was not possible to do this. No one answers the phone from the estate agent, just go straight to Head Office. There is no follow up My boyfriend emailed and received unreasonable responses for viewings - originally suggested us to come ASAP for a viewing or just was not reading our emails properly. It shouldn't be this difficult to arrange a viewing.. Hire more staff / read emails properly and have some sort of customer service training because customer service was non-existent

Sophie Β· 19 August 2023

5/5

Google

My friend and I had the pleasure of working with Chiara Bavarella. My friend and I were first time renters and Chiara made everything so simple and easy for us to do as two inexperienced renters. The process was stress-free thanks to her …

M Β· 16 April 2025

5/5

Google

Chiara was a pleasure to deal with. She made it very easy for us to choose our new home. Communicated well and was always available and at the end of the phone. Thank you for your help.πŸ™πŸ»πŸ™πŸ» …

GreenCleanoffice Β· 16 April 2025

5/5

Google

I had a great experience leasing a residential property through Savills and was well supported by Chiara and team. They were very accommodating of my requirements and a few complications and made the process as smooth as possible. Thanks!

Jacqui Β· 22 February 2025

5/5

Google

I had a seamless and professional experience with The Hyde Park team who acted with my best interests in mind. I would recommend Savills, especially Anne and Chiara. A huge thank you!

Ashley Β· 16 April 2025

5/5

Google

Really strong lettings team at HP. I’d previously called for general lettings advice and Guy has been very professional, accommodating and helpful. I’m not directly a client of Savills but will be once I decide what to do with property. Would definitely recommend for any prospective landlord or tenant!

Jordan Β· 16 April 2024

5/5

Google

Had the best property search and move in experience thanks to Chiara at Savills! Extremely professional, catered to my requirements, and went above & beyond.

Almaha Β· 16 April 2025

5/5

Google

Chiara was a pleasure to deal with. She made it very easy for us to choose our new home. Communicated well and was always available and at the end of the phone. Thank you for your help.πŸ™πŸ»πŸ™πŸ» …

Adam Β· 24 September 2024

5/5

Google

Good experience with Savills. Quick response and very helpful. Chiara was very kind, professional and answering all my questions quickly. I feel pleased!

JesΓΊs Β· 16 April 2025

5/5

Google

Emily and Guy from Savills Hyde Park were wonderful. They were so kind and helped me and my partner to secure our dream flat. They regularly communicated with us and helped us through the entire process. We are so grateful to Emily and Guy …

Georgie Β· 16 April 2024

5/5

Google

We’re very happy with the dedicated service we’ve received from the Hyde Park lettings team at Savills, in particular Chiara, who played a key role in our search and move into our new home. Chiara was patient and responsive with clear and …

James Β· 16 April 2024

5/5

Google

Chiara has been really helpful throughout my property searching process. Really recommend finding her when looking for a property.

Ang Β· 16 April 2025

5/5

Google

Our agent Chiara was really great. She guided us through the hectic London market as we have just moved to the city. She is honest, reliable and did not stop searching for a flat until we were happy. Thank you again Chiara!

Julien Β· 16 March 2024

5/5

Google

Chiara was so helpful, efficient, and friendly throughout our property search. 100% would utilize her again in the future. We are so happy in our new flat!

Cori Β· 15 November 2024

5/5

Google

Our letting agent Chiara was incredibly helpful and friendly during our search for a new home in London. She was always available and provided excellent costumer service. I highly recommend Chiara to anyone looking for a property in London.

Vittoria Β· 16 April 2024

5/5

Google

Excellent and simple move in process from the get go. Chiara is very attentive to the client’s needs and professional. Excellent service!

Alberto Β· 14 January 2025

5/5

Google

Chiara was extremely kind and helpful with our search, best agent in Hyde Park! thank you Chiara exciting to move into our new home

Emma Β· 15 December 2024

5/5

Google

Amazing experience! Chiara was great! Never thought renting can be so easy and pleasant! Thank you!

Mihai Β· 24 February 2025

5/5

Google

Very professional, listened to what I was looking for, matched, extremely smooth process all the way to moving in. Thoroughly recommend. Big thank you to Chiara and Guy. And Navik, the contact for any property Issues once move in was complete, is thoroughly professional and quick to respond.

P Β· 15 June 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Savills Lettings's Google reviews

Questions about Savills Lettings London

How many reviews does Savills Lettings London have?

Savills Lettings's London office has 45 reviews across 1 platform: 45 on Google.

What is Savills Lettings London's rating?

Savills Lettings London is rated 4.8 out of 5 across all 45 reviews, and 4.8 out of 5 on Google from 45 reviews.

Where is Savills Lettings's London office?

Savills Lettings London, 5 Merchant Square, London, W2 1AY.

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