Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI recently bought my new flat with the help of Natalia, and I couldn’t be happier with the experience. From start to finish, she was absolutely fantastic, professional, knowledgeable, and always one step ahead in keeping things on track.
Natalia guided me through every stage of the process with patience and clarity, making what could have been a stressful experience feel smooth and straightforward. She was always available to answer questions, kept me fully informed, and genuinely cared about finding the right property for me rather than just making a sale.
Her attention to detail, honesty, and friendly approach made all the difference. I’d highly recommend Natalia to anyone looking to buy a property, she’s a true professional and a pleasure to work with.
Rahul · 26 October 2025
★★★★★ 5/5
GoogleNatalia what a star ! She was amazing from start to finish and helped us every step through the sale of our property in Marylebone. We had great consistent communication with her and she was always on hand with any problems we experienced. I would highly recommend Natalia . She saved the day for us.
Zara · 16 January 2026
★★★★★ 5/5
GoogleMy experience with Savills has been outstanding. I had worked with other agencies in the past purchasing apts in London, but Savills is on another level. Professionals, very well trained staff, and super helpful. Special shout out to Nick Poppe who has been instrumental in closing a complicated deal, since both myself and seller were abroad. Nick is a lovely person to work with, always available and prompt in his communication, very knowledgeable, transparent and always keen to help. Thank you Nick for helping me get a lovely apartment!
Panos · 13 April 2023
Agent replied · 26 August 2024
Dear Panos,
Thank you for taking the time to review our service - feedback is always incredibly helpful. I’m delighted that we met/exceeded your expectations.
Kind regards,
Nick Poppe
Director, Co-Head of Sales
★★★★★ 5/5
GoogleWhen making a choice of Estate Agent to handle a sale there does not always seem to be objective criteria to assess. In my case I chose Savills given its ongoing reputation but more pertinently to the local knowledge that was invaluable in understanding the correct price and marketing allied with its outreach to potential buyers. Having made this choice I was not only delighted by the professionalism of the team - particularly Alex, Nick and Tom from their Marylebone office and Claire in Mayfair but the ability to service both the seller and buyer in such a fair process. Moreover, given the service - and actual sale - I have only chosen Savills to handle my subsequent purchase. I would highly recommend.
Rob · 27 August 2021
Agent replied · 26 August 2024
Dear Rob
Thank you for your kind words and for taking the time to post a review. I’m delighted you are pleased and that we were able to achieve such a successful outcome on your behalf.
We are delighted to be working with you on your subsequent purchase, and very much hope to have the opportunity to work with you again in the future.
Kind regards
Alex
Alex Ross
Co-Head of Sales
Marylebone & Fitzrovia
★★★★★ 5/5
GoogleMy experience of selling my property with Savills Marylebone was excellent, verging on miraculous, with completion a mere six weeks after the property was listed for sale, and at slightly above the valuation price.
After contacting a few local estate agents last October and giving an immovable deadline of selling before Christmas, I decided to meet with Claire Reynolds of Savills. Following our discussion, I was convinced that Savills had the best chance of meeting the short deadline at the sale price I desired.
From the day my property was listed through to completion I spoke very frequently with Tom Watts, who consistently put in tremendous effort and whose expertise elicited an offer above the valuation price after only one week. And of course I was delighted when the sale completed ahead of my Christmas deadline.
Claire, Tom, and all of the Savills team were a pleasure to work with, professional, dedicated and very helpful throughout. My thanks to Savills Marylebone for their outstanding work, achieving an excellent result, and for making the sale of my property far less painful than I'd anticipated.
Simon · 27 August 2020
Agent replied · 26 August 2024
Dear Simon
Thank you so much, we are incredibly grateful to you for taking the time to write a review and for your very kind words.
I am delighted that we exceeded your expectations and we hope to have the opportunity to work with you again in the future.
Best wishes
Claire
Claire Reynolds
Director
Co-Head of Prime Central London Residential
★★★★★ 1/5
GoogleGot a letter through addressed to my deceased mother of a few years speaking about us selling.
She’s not once given her name to them, so not sure how they went about finding this information out and has also been dead for a few years.
As much as i understand the estate agent business, do not be getting peoples names and sending them letters without consent so you can make some profit.
If I get another one of these letters I’ll be coming in store. Thanks.
C · 14 October 2024
Agent replied · 23 October 2024
Dear CO,
Thank you for your review. Please accept our sincere apologies, this is highly unusual and please know that your situation is an exception. We would very much like to speak with you personally and address this matter. As we have no name or contact details for you, could you please contact Nick Poppe on npoppe@savills.com.
Kind regards,
Nick Poppe
Savills Marylebone
★★★★★ 5/5
GoogleThank you to the Savills team in Marylebone. Nick, Alex, Justyna and Clemmie were so lovely to deal with and really helped us sell. My thanks especially to Clemmie who worked so hard for us, was very knowledgeable, patient, determined on our behalf and great to deal with. I wouldn’t hesitate to recommend them.
Nicky · 16 April 2023
Agent replied · 26 August 2024
Thank you for your kind words and for taking the time to post a review. I’m delighted you are pleased, we thoroughly enjoyed working with you. … More
★★★★★ 5/5
GoogleAlex and the team at Savills did a fantastic job selling my property at a very difficult time in the market during the COVID-19 lockdown. Alex was extremely helpful and knowledgeable, he managed to get the price I was hoping for against the odds and made the whole process seamless. I would recommend this branch of Savills very highly.PositiveResponsiveness, Quality, Professionalism
Georgie · 27 August 2020
Agent replied · 26 August 2024
Dear Georgie
Thank you so much for taking the time to review our performance. I’m delighted you are pleased with our performance and that we were able to achieve such a successful outcome on your behalf.
We wish you the very best and hope to have the opportunity to work with you again in the future.
Kind regards
Claire
Claire Reynolds
Director
Co-Head of Prime Central London Residential
★★★★★ 5/5
GoogleTom Watts has been a major help in navigating the Marylebone market. He has been hugely helpful identifying possible acquisition opportunities; connecting me with various advisors, such as a mortgage broker and solicitor; coordinating parties and ensuring deadlines are met; and providing in-depth knowledge of the local market. I highly recommend Tom for anyone looking to buy in the Marylebone area.PositiveProfessionalism
Daniel · 27 August 2020
Agent replied · 26 August 2024
Dear Daniel
Thank you for taking the time to review our service - feedback is always incredibly helpful. I’m delighted that we exceeded your expectations.
We are very much looking forward to working with you moving forward.
Kind regards
Alex
Alex Ross
Co-Head of Sales
Marylebone & Fitzrovia
★★★★★ 5/5
GoogleWe have rented with Savills in Marylebone for a year and a half, and they have been extremely supportive throughout our time with them. Jas Baidwan in particular has gone above and beyond to support us with everything, and we can't thank her enough. Thank you Jas for always being so professional and treating your tenants with utmost care!
Margo · 12 April 2024
★★★★★ 5/5
GoogleGreat and super efficient Marylebone & Fitzrovia letting team.
Thanks to Annika & Stefania for helping me have the easiest move in to my new home!
Anastasia · 26 July 2025
★★★★★ 5/5
GoogleI just completed on a property and Natalia has been crucial throughout the process, professionally liaising between all parties involved.
Veronika · 26 September 2025
★★★★★ 5/5
GoogleWe recently sold our flat in Devonshire Street through Savills and found them to be professional and helpful, in particular Alex Ross who mainly dealt with our property and kept the sale on track in a challenging market. He was very …
L · 16 April 2022
Agent replied · 26 August 2024
Thank you for taking the time to review our service - feedback is always incredibly helpful. I’m delighted that we met/exceeded your expectations. … More
★★★★★ 5/5
GoogleCan't recommend more highly - we worked with Alex and Nick in the Marylebone team on a flat sale and they were absolutely what you'd wish for: incredibly knowledgable, supportive, responsive, flexible and smart. They really went out of …
Polly · 16 April 2022
Agent replied · 26 August 2024
Dear Polly
Thank you for your kind words and for taking the time to post a review. I’m … More
★★★★★ 5/5
GoogleWe have recently purchased a property through Savills office in Marylebone. I found their knowledge of the marketplace, the quick response and accurate follow up to any questions raised and the all around professionalism in how our purchase was handled to be both impressive and refreshing. Special mention for Nick Poppe who headed our transaction and led his team in an exemplary fashion.
John · 12 April 2024
Agent replied · 26 August 2024
Dear John,
Thank you for your feedback. It really helps us review our own performance and ensures our service is the best it can be. We wish you all the very best in your new home.
Kind regards,
Nick Poppe
Co-Head of Sales, Savills Marylebone & Fitzrovia
★★★★★ 5/5
GoogleWe just completed on a purchase in Marylebone working with Alex Ross. He is a first class professional. He was very knowledgeable of the area, handled the back and forth negotiations very smoothly and was highly responsive to our questions and concerns. He was also able to introduce us to a trusted newtork of experienced solicitors and surveyors.
As overseas buyers, we found working with Alex easy at odd hours and weekends to move things along. I have no hesitation in recommending Alex for your property sale and purchase needs in London.PositiveResponsiveness, Quality, Professionalism
J · 24 October 2022
Agent replied · 23 October 2024
Thank you for your feedback. It really helps us review our own performance and ensures
our service is the best it can be. We wish you all the very best in your new home/future
endeavours.
Nick Poppe,
Director
Marylebone & Fitzrovia
★★★★★ 5/5
GoogleNatalia was wonderful, I had a very positive experience!
Ioanna · 12 April 2024
Agent replied · 26 August 2024
Dear Ioanna,
Thank you for your kind words and for taking the time to post a review. I am delighted your experience of Savills was a positive one!
Kind regards,
Natalia Maciak
Savills Marylebone
★★★★★ 5/5
GoogleI had such a great experience working with Anneka Morrison while looking for a rental in Marylebone. She was incredibly helpful, responsive, and made the entire process so much smoother than I expected. Thanks to her support, I found a place I really love. Highly recommend her to anyone looking in the area!
Anna · 27 July 2025
★★★★★ 5/5
GoogleJust sold our flat in London through Savllls without this young lady called Natalia I don’t think it would have happened, she was fantastic.
Steve · 2 April 2026
★★★★★ 5/5
GoogleClaire Reynolds is a star, her team is excellent and they gave me full support from start to finish plus good advice. To my surprise a buyer emerged from the woodwork elsewhere, Claire is still being helpful.
Charles · 27 August 2020
Agent replied · 26 August 2024
Dear Charles
Thank you so much for your kind feedback. We pride ourselves on delivering excellent customer service and are delighted you are happy with the service we have provided you.
We very much hope to work with you again in the future.
Kind regards
Claire Reynolds
Director
Co-Head of Prime Central London Residential
★★★★★ 5/5
GoogleWe've just exchanged contracts to sell our flat in Marylebone and have had excellent service from the team from Savills as a whole. They sold the flat to a buyer outside the UK and secured the sale by conducting a viewing on line, without the buyers viewing in person at all.
However I'd like to single out George Pratt for special praise, for being always there to help, especially given that our buyers are based in Hong Kong so time zones sometimes made communication difficult. George liaised at every stage with us, our buyers, our lawyers, our buyers' lawyers and mortgage provider and even our sellers' agents, who said he'd been great throughout. He was able suggest ways to get round obstacles and where we encountered delays he harried away at the cause to ease the way forward. All in all he was immensely supportive and I think he is an amazing asset to Savills' business.PositiveResponsiveness, Quality, Professionalism, Value
BeebieB · 27 August 2021
Agent replied · 26 August 2024
Dear Barbara
Thank you for your kind words and for taking the time to post a review. I am delighted you are pleased and that we were able to achieve such a successful outcome on your behalf.
We wish you the very best and hope to have the opportunity to work with you again in the future.
Kind regards
Nick
Nick Poppe
Co-Head of Sales
Marylebone & Fitzrovia
★★★★★ 5/5
GoogleAlex was a delight to work with - communicative and proactive, he really helped make the deal come together. His detailed knowledge of the area was particularly valuable. Highly recommended!
Alice · 27 August 2021
Agent replied · 26 August 2024
Dear Alice
Thank you so much for taking the time to review our service - feedback is always incredibly helpful. I’m delighted that we met your expectations.
We very much hope to have the opportunity to work with you again in the future.
Kind regards
Alex
Alex Ross
Co-Head of Sales
Marylebone & Fitzrovia
★★★★★ 5/5
GoogleWe recently completed both selling and buying in central London in the most smoothest, pain free way imaginable thanks in no small part to the exceptional service provided by Nick of Savills.
Nick’s continuous attention to every aspect of the dealings and coordination with all relevant parties played a huge role in managing both successful completion processes.
We would have no hesitation in recommending Nick to others for any property dealings.
Morag · 14 September 2024
★★★★★ 5/5
GoogleNick and Alex were brilliant throughout the whole process. Their level of communication was first rate, I wouldn't hesitate to recommend to anyone!
Jack · 16 April 2022
Agent replied · 26 August 2024
Thank you for your feedback. It really helps us review our own performance and ensures
our service is the best it can be. We wish you all the very best in your new … More
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.