Trusted Agent profile · London
★★★★★
16 reviews across 2 platforms
4th Floor, 87-88 Bartholomew Close, London, EC1A 7BL
Sanderson Weatherall's office in London, at 4th Floor, is rated 2.2 out of 5 across 16 reviews on two platforms, including 6 Google reviews rated 1.7.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
TrustpilotExcellent customer service
Excellent customer service, very professional and a big thank you to Diana very helpful and made my journey finding a flat easy. Also thank you to Gemma & Simon who was helpful.
Thank you for your feedback and congratulations on your new flat!
5/5
GoogleSanderson Weatherall have always treated me and the company I work for with brilliant professionalism. They have given us brilliant and well thought out advice which comes from a wealth of experience as well as attention to detail but most of all, they have shown me that they simply care and do the best they can for us, not sometimes but always. With people like: Diana, Andy and Jenny, we will not go to any other estate or letting agent in Scarborough. 😊🌷
5/5
TrustpilotGreat service
SW during my stay in UK greatly supported me to initially find an apartment to let and then to sell my property when I had to move abroad. Special thanks to Diana who supported us in all aspects of the transition.
1/5
TrustpilotAvoid at all costs
We had to move out of a property early due to damp, mould and other issues which they were reluctant to release us from. Our landlord was the Diocese of Leeds (the Church believe it or not!)
Thank you for providing us your feedback. We were disappointed to hear of your experience and thank you for sharing this, feedback both negative and positive allows us to continue to ensure we provide the best service possible. During your inspections there were no signs of damp at the property. There had been historic leaks which had dried and required redecorating. The mould area you refer to appeared to be condensation mould from a lack of ventilation to the area. The condition and safety of the properties we let is of the utmost importance to us, but this does require some work from both letting agents and tenants alike. The deposit return also took longer than we would normally like due to communication back and forth to try to settle the matter without the dispute service which we have now achieved.
1/5
TrustpilotProperty Invester,
Been property For Invester for decades ,
1/5
GoogleI had a bad experience with an agent, I believe he purposely withheld information and ignored our calls/email to ensure we did not get the property. He also provided false information. It is a shame in 2023, it is not a level playing field.
Hello, please could you let us know which property you're referring to so we can investigate further? Thank you
1/5
TrustpilotUnreliable and unprofessional company
Unreliable and unprofessional company ! We had an incredibly disappointing experience with this SW company. We were in the process of securing a property for our new family business in the city center, and after they accepted our offer, confirming that both we and the vendor were happy, they kept delaying everything without any valid reason.
1/5
TrustpilotFlat has structural issues, I was ignored when I asked to leave the contract because of these problems.
I rented a flat through Sanderson Weatherall at the start of this year. The flat seemed nice enough at the viewing but a number of problems were hidden.
1/5
GoogleI WAS IN SEARCH FOR PALLET OF CARDBOARD BOXES FOR THE DONATIONS TO GO TURKIYE DUE TO THE EARTHQUAKE I HAVE SPOKEN TO THEM KINDLY TO ASK IF THEIR CUSTOMER IS WILING TO ACCEPT A BUY IT NOW FOR A THE CARDBOARD BOXES FIRST I WAS TOLD NO MATTER THE CONDITION'S WE WORK ON OUR CUSTOMERS FAVOUR. :( LIKE I WAS ASKING THEM FOR FREE I JUST ASKED AS THE AUCTION DATE WAS VERY FAR FROM THE DAY OF NEED. I WAS ASKED TO SEND A EMAIL AND WAS PROMISED WILL BE DEALT WITH NO ANSWERS OR REPLIES WAS MADE. WE WHERE WILLING TO PAY FOR IT BUT AS IT WAS CHARITY WE COULDN'T AFFORD TO BY THEM FROM A COMPANY DIRECT. I MUST SAY IT WAS A VERY NEGATIVE EXPERIENCE ... AS THE PERSON ON THE PHONE SHOWED HE DIDN'T LOOK LIKE HE CARED ABOUT ANYTHING MORE INTERESTED IN CUSTOMERS FAVOUR EVEN DOE I HAVE SPOKEN TO A DIFFERENT AUCTION AND THEY HAVE ACCEPTED AND MADE ME AN OFFER AND I BOUGHT THE PALLET OF BOOTS FOR TURKEY BEFORE THE AUCTION DATE.! VERY SAD AVOID AT ALL COST
1/5
GoogleI WAS IN SEARCH FOR PALLET OF CARDBOARD BOXES FOR THE DONATIONS TO GO TURKIYE DUE TO THE EARTHQUAKE I HAVE SPOKEN TO THEM KINDLY TO ASK IF THEIR CUSTOMER IS WILING TO ACCEPT A BUY IT NOW FOR A THE CARDBOARD BOXES FIRST I WAS TOLD NO MATTER THE CONDITION'S WE WORK ON OUR CUSTOMERS FAVOUR. :( LIKE I WAS ASKING THEM FOR FREE I JUST ASKED AS THE AUCTION DATE WAS VERY FAR FROM THE DAY OF NEED. I WAS ASKED TO SEND A EMAIL AND WAS PROMISED WILL BE DEALT WITH NO ANSWERS OR REPLIES WAS MADE. WE WHERE WILLING TO PAY FOR IT BUT AS IT WAS CHARITY WE COULDN'T AFFORD TO BY THEM FROM A COMPANY DIRECT. I MUST SAY IT WAS A VERY NEGATIVE EXPERIENCE ... AS THE PERSON ON THE PHONE SHOWED HE DIDN'T LOOK LIKE HE CARED ABOUT ANYTHING MORE INTERESTED IN CUSTOMERS FAVOUR EVEN DOE I HAVE SPOKEN TO A DIFFERENT AUCTION AND THEY HAVE ACCEPTED AND MADE ME AN OFFER AND I BOUGHT THE PALLET OF BOOTS FOR TURKEY BEFORE THE AUCTION DATE.! VERY SAD AVOID AT ALL COST
1/5
TrustpilotUtterly clueless
Utterly clueless. Used Sanderson Weatherall as they were the closest firm of valuers on the banks' panel (the property is in Cardiff). They valued the property at 20% less than three national firms with Cardiff offices. When I challenged them they increased their valuation slightly but were still way behind the three other agents. Unfortunately, they were instructed by the bank so I can't sue them for negligence as they clearly had no idea what they were doing on this valuation. Avoid.
5/5
TrustpilotDiana Warr has rented our Leeds…
Diana Warr has rented our Leeds property for some ten years. Excellent service in every way.
5/5
TrustpilotSuper I was very pleased with the…
Super I was very pleased with the service received by Sanderson weatherall Scarborough branch,
1/5
TrustpilotUnreliable before you even start!
Tried to book a viewing for the 8th of August. Cancelled due to their poor communication with the current tenant.
1/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Sanderson Weatherall's London office has 16 reviews across two platforms: 6 on Google, 10 on Trustpilot (across the whole business).
Sanderson Weatherall London is rated 2.2 out of 5 across all 16 reviews, and 1.7 out of 5 on Google from 6 reviews.
Sanderson Weatherall London, 4th Floor, 87-88 Bartholomew Close, London, EC1A 7BL.
