Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI recently completed the purchase of our 2-bed home in Canning Town with Stephen from Samuel King, and I honestly couldn’t recommend him more highly.
From start to finish, Stephen was exceptional. He was proactive, transparent, and always one step ahead throughout the entire process. Buying a property can be stressful, but he made everything feel smooth and manageable, keeping us informed at every stage and always being available to answer questions.
What really stood out was his attention to detail and genuine commitment to getting things over the line. He coordinated seamlessly with all parties involved and handled any issues quickly and professionally, which made a huge difference in keeping things on track.
A great example of this was following our Level 2 survey, where a number of repairs were flagged that couldn’t realistically be completed before exchange. Stephen stepped in and negotiated on our behalf to secure compensation from the seller instead, making sure we were properly covered. That level of support and advocacy made a big difference and gave us real confidence throughout the process.
It’s rare to come across someone so reliable and easy to work with in this process. If you’re looking to buy or sell, I wouldn’t hesitate to recommend Stephen and the team at Samuel King.
A genuinely 5-star experience.
Kevin · 19 March 2026
★★★★★ 5/5
GoogleImran Khan, Candice Bonney, Sam Ades and Rabbi Dil
Reply From Samuel King Estate Agents
Sam Ades
Your offers were going up in increments over a 1 month period.
The property was sold to someone else, as there were other interested parties, that you were aware of, and these buyers came in with immediate offers at acceptable figures soon after viewing. You were coming and going at times and mentioning other properties in the area, which i presume you were also looking at. I gave replies to your emails as to why the lower offers were not acceptable to the owner. The owner took time coming back as mentioned at the time. If you had offered the correct required figure from day one, you had a better chance of securing the property. I have staff members. But like other companies i do undertake viewings but sales progress all sales. I have over 30 years of experience and have sold 1000s of properties to exchange and completion with an exceptionally high conversation rate with all manor of issues, some vendors have even commented that no other agent would have got their sale through, as i sale proceed in a certain way. I have been on Barking road E16 for over 18 years. Good luck with your search.
Rabi Dil
I have no information, that i have ever had dealings with you.
Candice Bonney
I gave an expert insight into these types of properties which are blocks of flats with deck access, of which the lenders will also require the % of owner occupiers and take into account re-saleability. The service charges are also high, due to lifts and the concierge, these are predominately for cash buyers, but at certain prices as mentioned. I was marketing at a price that was requested. The housing association i work with declined to purchase. Offers were received, but as mentioned ,when they applied for mortgages there is every possibility they would be declined. I gave 3 other examples of blocks in the area, whereby purchasers had tried multiple brokers but with no joy and unfortunately this was the same in this instance and they were declined due to the above points. Cash buyers at this time, were few and far between and would look at other types of properties to purchase. Feedback was supplied, i handed the keys back politely. I can appreciate it is frustrating with these types of properties and i only wish lenders would be more flexible.
Imran Khan
I can not go in to detail with regards to the landlords professions but they are very busy at present, we will still be managing the property as we have known them for many years but unfortunately you were declined.
S · 16 April 2024
★★★★★ 5/5
GoogleStephen from Samuel King Estate Agents at barking road has helped me rent a property with them. I've found his service excellent, he is professional and so helpful. From my experience he always seem to put his customers first. His deep knowledge about his field of work is exceptional. He responds even out of hours and will go out of his way to ensure customer needs are met.
I've also spoken to other staff members there and they are all excellent. I can't rate them highly enough. I will definitely use them again. Thank you Stephen!PositiveResponsiveness, Quality, Professionalism, Value
Josh · 30 August 2021
★★★★★ 5/5
GoogleStephen is very professional and responsive. Phenomenal service! I have been renting with Samuel King for four years. Stephen always dealt with all queries efficiently and in timely manner. Now he has also helped me to purchase my first property. Stephen was invaluable in helping at all stages of house buying - help with surveyors, practicalities etc Also responded quickly to queries and was a calming presence when things got stressful. I look forward to working with him more in the future. Highly recommend!PositiveResponsiveness, Quality, Professionalism, Value
Nasreen · 12 June 2021
★★★★★ 1/5
GoogleThis guy Stephen has got to be the most unprofessional estate agent in East London and London in general. He does not offer feedback unless to beg for it. Always giving conflicting response if you are able to get through to him via phone. He is ready to waste your time on viewings without the ability to follow up on correspondence. He seems to be the only staff taking on everything and therefore achieving nothing. Totally lacks credibility.
Sam · 27 March 2024
★★★★★ 5/5
GoogleStephen and Cleo are very nice property advisors and I’m very grateful for their understanding. Keep it up!
Lydia · 16 March 2026
★★★★★ 5/5
GoogleStephen was a great support and provide a lot of help in managing the process, quality input on how to make the property more successful and managing all parties throughout the process, would recommend, thank you :)
Tyrone · 16 April 2023
★★★★★ 5/5
GoogleStephen is a professional thorough to details.
Easy · 27 November 2024
★★★★★ 5/5
GoogleJust bought our first house through Samuel King. Stephen was fantastic, he was prompt and oversaw everything to ensure a smooth transaction. Genuine guy who truly went above and beyond. Thanks!!
Tom · 12 June 2021
★★★★★ 5/5
Googleexcellent service , above and beyond from Stephen & the tram at samuel king. Upfront & honest with valuation & process was all made simple.
very reasonable fee as well.
I wouldn’t hesitate to recommend anyone looking to sell their property to use them.
Thanks for all your work Stephen
Jason · 27 March 2024
★★★★★ 1/5
Googlevery poor service, much disappointed was shown a property and was asked to give all the documents which I did but they did not come back to me five days I had to call them to know what was going on. then they told me landlord wants to give the property to his relative which looked absolute lie, as I was told the property is vacant for more than two months.NegativeResponsiveness, Professionalism
Imran · 12 June 2021
★★★★★ 1/5
GoogleWas the biggest waste of time. They never gave any feedback unless i begged for it. Lied about viewings that didn’t happen. Then lied about a offer and then didn’t give me the keys back on the date I asked for and we agreed for so I had to …
Candice · 16 April 2022
★★★★★ 5/5
GoogleSo helpful and he has is extremely insightful regards to local area. We had excellent advice and were happy with the savings we made! Recommended.
Marc · 27 March 2024
★★★★★ 5/5
GoogleHad a very good experience with these guys as a renting & selling landlord. Got me a good offer and pushed for a higher price. Very happy with the service Stephen provided.
Martin · 14 January 2023
★★★★★ 5/5
GoogleExcellent service and warmhearted people here. Highly recommend
Tay · 30 July 2024
★★★★★ 5/5
GoogleExcellent service and warmhearted people here. Highly recommend
T · 30 July 2024
★★★★★ 5/5
GoogleHad a very good experience with these guys as a renting & selling landlord. Got me a good offer and pushed for a higher price. Very happy with the service Stephen provided.
M · 12 June 2022
★★★★★ 5/5
GoogleHad a very good experience with these guys as a renting & selling landlord. Got me a good offer and pushed for a higher price. Very happy with the service Stephen provided.
Martin · 16 April 2022
★★★★★ 5/5
GoogleIt’s a very helpful agent
Andress · 27 March 2024
★★★★★ 5/5
GoogleDiligent, honest and professional.
A credit to his profession.
S · 16 April 2023
★★★★★ 1/5
GoogleHorrid place. Waste of time.NegativeResponsiveness, Quality, Professionalism
Pedro · 12 June 2021
★★★★★ 4/5
Google😆 🤣 😂 😹 😆
-4 …PositiveResponsiveness
WU · 12 June 2021
★★★★★ 5/5
GoogleBecause he is helping me rent a new house
Patricio · 12 June 2020
★★★★★ 5/5
GoogleGreat agency, really helpful
Anita · 12 June 2020
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.