Runway East reviews

★★★★★ 1/5

Google

Really disappointed with our experience. We are a tenant in a different Runway East building (London Bridge) and booked a meeting room for 3 days at the Borough Market location. Very different approach. On day 2 the aircon broke. It was 28 outside and 27 in our meeting room. The building management were aware but no one wanted to speak with us. One of our team went to speak to reception and were met with extreme indifference. No effort to move us, no offer of a fan or something to help with the extreme temperature, no offer of water or ice. Nothing. We will relocate today because we cannot have a repeat of yesterday and it’s going to be even hotter. The runway east team here simply couldn’t care less. We are a new tenant with Runway East and the team at our office location are great. Zack has been really helpful in solving access issues for example and very responsive. The whole team at London Bridge are great. Unfortunately our experience at the Borough Market location has been terrible. Updated to respond: we are fully aware of the air conditioning issue as the engineers were working directly outside our meeting room. That was never my issue. Of course that’s not the company’s fault. one of our team went to level 2 to speak to the runway east team at 3pm yesterday so your comment below is incorrect. The team on level 2 simply acknowledged ‘yeah it’s hot’. We suggested that maybe a fan or some cold drinks would help but there was just no engagement or even recognition that something could be done. We were not offered a fan at any point. We found one ourselves. We were in the room until 6.15pm so you were all long gone before we departed. suggesting we left before you could speak with us is nonsense. We left at lunchtime today and won’t be back. Someone in the RE team finally came to see us just as we were leaving I suspect only because you read my review. They asked, comically, ‘if everything is ok’. Prior to that we were completely ignored. I will leave it there. It’s a shame that companies like yours only seem to care or respond when things are shared publicly. You had multiple opportunities to engage with us yesterday and today but refused. Yet you choose to take the time to write a reply to my review. I would suggest you take the opportunity to change that practice.

Romaney · 9 September 2024

★★★★★ 5/5

Google

A fantastic place to have an private office with all the benefits of co-working. Location is great, right by the station and the wonders of Borough market. The staff are really friendly and nothing is too much trouble. They work really hard on building the community spirit and I love the the Friday drinks! The roof terrace is a sun trap and is such a luxury having outdoor space in the middle of London. Although it does make it hard to go back to your desk after lunch! On a practical front the facilities are great - I love that you get meeting room credits rather than having to pay each time as it helps control costs. Breakout booths are great for a quick, private chat. Really please that we moved here. Highly recommended.

Kate · 15 June 2022

★★★★★ 5/5

Google

Great environment for muslims too, they have spaces for prayer and are super friendly. I was in desp need of a prayer mat and they gave me a yoga mat in the meantime which they didn't need to but they did which is going above & beyond for me. They are inclusive & diverse which is super important for me, you don't find this quality everywhere and a great office and team overall! You see a diverse range of people, lots of cute dogs too! They also have sanitary products in the toilets, they are super organised and offices are always clean. There are books swap and events that happen all the time. People come down to the shared area to have snacks and drinks. Overall a great experience and I don't think I ever want to leave!

Mrs · 11 February 2025

★★★★★ 5/5

Google

Fab services office offering. Extremely friendly, proactive and supportive community team. The right balance of size, culture/vibe, offering high end amenities in a great location. Enough or a little activities as anyone desires!

Adam · 16 December 2025

★★★★★ 5/5

Google

This was our first London office, and we love it, great location, great on site team, we love it!

Nick · 16 March 2026

★★★★★ 5/5

Google

Probably the best A team to help the entire building ! Jess, George, Taylor and the ever so handsome Conor ! Great team great vibe x

Maivon · 16 December 2025

★★★★★ 5/5

Google

We are loving being based at RunwayEast London Bridge. We had a very smooth office move in September and the team was super helpful to facilitate access and even helped with some heavy lifting too. There is an overall energetic vibe going around, we sure enjoy cake Wednesdays and Friday drinks which also served to connect us with everyone fairly soon after our move. We never fall short of buddies to walk with to borough market for lunch :) On a more serious note, operating from a central location and having access to more than 50 meeting rooms with different settings are two offerings that are essential to our business and contributed to our decision moving here.

Hadeel · 15 June 2021

★★★★★ 5/5

Google

The community team at Runway east couldn’t be better, they really make Runway what it is! Big thanks to Chloe, Lucy, Jamal, Will and Eli to making work that much better!

Kurtis-Daniel · 15 June 2023

★★★★★ 5/5

Google

Love this Office space, the location is 5 starts as all the facilities!

Estefania · 16 January 2026

★★★★★ 5/5

Google

Great environment for muslims too, they have spaces for prayer and are super friendly. I was in desp need of a prayer mat and they gave me a yoga mat in the meantime which they didn't need to but they did which is going above & beyond for me. They are inclusive & diverse which is super important for me, you don't find this quality everywhere and a great office and team overall! You see a diverse range of people, lots of cute dogs too! They also have sanitary products in the toilets, they are super organised and offices are always clean. There are books swap and events that happen all the time. People come down to the shared area to have snacks and drinks. Overall a great experience and I don't think I ever want to leave!

Rez · 15 June 2022

★★★★★ 5/5

Google

Runway East is a great workplace full of colours, light, creative ideas & innovations. From the wellness weeks, free cake on Wednesday and cosy furniture to the spacious room with nice decor and friendly people - this is indeed a dream workplace. Fancy a garden party or lunch? Fancy meeting the coolest people across numerous different businesses? Fancy working somewhere tidy, clean and welcoming? Well, spot on then! Thanks for being so great, coming to work at 9 AM is a pleasure.

Niya · 15 June 2022

★★★★★ 5/5

Google

Fantastic office spaces, great vibe and location, great perks and the most helpful staff. Our company has been working from the Runway offices for the past 4 months and I have to say it is fantastic for us, really suits the modern hybrid working approach and especially works well as we have staff located all over the county but also need a flexible base in London.

Scott · 18 September 2023

★★★★★ 5/5

Google

I very rarely give reviews but had to for anybody that is thinking about office space/dedicated desks. Great vibe in the office/common spaces with the right balance between professional and social. We have been very well looked after since moving in this year by Elijah and rest of team. Keep up the good work RWE !!

Simon · 15 April 2024

★★★★★ 5/5

Google

Nice offices and very friendly community staff team.

Jacob · 16 December 2025

★★★★★ 5/5

Google

Great office space and lovely team

Wenders · 16 December 2025

★★★★★ 5/5

Google

Our first week here at runway east. We found the entire move in and onboarding a breeze. The staff have been especially amazing, Eli and Jamal have been a great help to us from the beginning and always take the time out to help with any queries. Thank you guys on behalf of the team! Highly recommend if in search of a serviced office space!

Ash · 15 June 2023

★★★★★ 5/5

Google

Wonderful place to work. Bright space and great interior. Everything is spaced out so well. The staff are super friendly and are always willing to help you get settled in and are soo quick to reply to any queries / problems you have! Can’t fault working here :)

Evie · 15 June 2023

★★★★★ 5/5

Google

Nice co-working space with great amenities. They have regular events and Cake Wed and Drinks Fri is a 👌 …

Hemanshu · 15 June 2022

★★★★★ 5/5

Google

Book your spot at RWE London Bridge quickly before its too late. The team are fantastic and very friendly, the roof terrace is a dream with amazing views and there are always events taking place to interact with the different companies. Cakes every Wednesday, Happy Hour after work every Thursday and the drinks trolley every Friday is heavenly and helps the weeks fly by.

Athena · 16 June 2019

★★★★★ 5/5

Google

A perfect location just a minute's walk away from the best lunch breaks in London and the best commuting connections available in this part of town. A lively, yet quiet space with plenty to offer in terms of meeting rooms, telephone booths and so fort. A team that runs everything perfectly. What more could you ask for? Ah yes, a terrace with 360 views of London.

Emanuele · 15 June 2022

★★★★★ 5/5

Google

Such a fun workspace! The RWE team are all delights and the social events they host are first class :)

Lucy · 11 February 2025

★★★★★ 5/5

Google

The team at Runway East are genuinely so nice, friendly and helpful. Always there to help you with any of your needs and also love our little chats :) They make the experience at Runway East so enjoyable and it kind of feels like home. Thank you so much guys! :)

Emily · 15 June 2023

★★★★★ 5/5

Google

We LOVE being part of Runway East - the best office move we've ever made! Community spirit, access to events & general ease of being a RE member are all reasons why we love it so much

Connie · 15 April 2024

★★★★★ 5/5

Google

Lovely shared office space near London Bridge. They always organise a lot of activities and gets together for people who work in the building. Staff are very nice!

Nicole · 10 August 2025