Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe rented our new property through Rickman recently. It was a great experience from start to finish. Special mention to Bianca Conroy who is professional in her approach, kept us well informed at all times, was clear with communication and managed our expectations. Bianca is an asset to the team and a pleasure to deal with! Thank you.
Daniel · 16 February 2026
Agent replied · 16 April 2026
So kind of you to give us such a lovely review and we’re so happy to have you as a landlord!
★★★★★ 5/5
GoogleBianca has been ABSOLUTELY INCREDIBLE. She has made my rental/moving process so much easier and stress free. Such a kind and lovely lady and you’d be lucky to have someone like her help you with the rental process. She is so so lovely. Cannot fault her at all. She even responds after her work hours if there’s something needed. I haven’t met such a lovely lady in a long time. Thank you Bianca. A true angel. P.s. she even left me a welcome gift to my new home 🥺 such a gem.❤️
Holly · 11 July 2025
Agent replied · 9 September 2025
Dear Holly, what a lovely message, thank you! We all hope you enjoy your new home. We’re here to help if you need anything else.
★★★★★ 5/5
GoogleAmazing Amazing Amazing! Bianca went above and beyond to make sure I got the flat I wanted. She is a true gem, she walked me through the entire process, eased my mind,cheered me on, took her time to give me updates! She literally felt like a friend helping me find and get a place! Being in customer service industry myself, I really enjoyed the humanity in Bianca's service. I would definitely recommend Bianca from Rickman Properties to anyone who needs to get a place! She literally ensured there was a new system in place to help me! I have so many good things to say about my experience! It was amazing from start to finish! We need more people like Bianca! Thank you!
Olaitan · 16 April 2025
Agent replied · 16 April 2026
Thank you Olaitan, it is great to read your review. We all hope you are enjoying your new home.
★★★★★ 5/5
GoogleI’ve had the pleasure of working with Rickman Properties twice, first between 2016 and 2018 when I rented a property that was professionally managed by them, and now again recently. Just like before, their services are absolutely top notch.
A special thank you to Bianca, who went above and beyond to help me find the apartment I truly wanted. Her professionalism, attention to detail, and friendly approach made the whole process smooth and enjoyable.
I highly recommend Rickman Properties to anyone looking for a reliable, efficient and caring agency in Kensington. Their consistency and quality of service are second to none.
Sebastian · 12 April 2025
Agent replied · 9 September 2025
What a truly lovely review and acknowledgment of Bianca’s dedication to her tenants and landlords. Thank you Sebastian. We hope you have a wonderful time in your new home.
★★★★★ 5/5
GoogleBianca is the best! Super attentive, very useful advise given throughout the application process & also during my tenancy so far. Also have the most amazing landlord. It’s nice to have a good property agent and landlord after my last experience.
Ines · 16 February 2026
Agent replied · 16 April 2026
Hi Ines, thank you so much for the kind feedback about the service you experienced from Rickman Properties. We hope you enjoy your new home!
★★★★★ 5/5
GoogleBianca was fantastic, making our experience of renting a flat coming over from Spain a seamless one. She is very knowledgeable of the full process, 100% responsive to our requests and just a calming presence in what otherwise might be a stressful time.
Highly recommend!
Tomás · 16 October 2025
Agent replied · 16 April 2026
Thank you so much for the heartfelt feedback! We’re so glad you are satisfied with the service you received☺️☺️
★★★★★ 5/5
GoogleBianca has been amazing! She found lovely tenants for my flat within a week. She was always available for questions and very quick at replying to emails. Thanks, Bianca!
Susanna · 16 February 2026
Agent replied · 16 April 2026
Thank you so much for the glowing review! It’s makes us really happy to get such wonderful feedback from landlords.
★★★★★ 5/5
GoogleI had an amazing experience with Rickman Properties Ltd. The customer service was outstanding, They went above and beyond to help me find the flat I want, my special thanks to Bianca for all her efforts and help during the rent process, she is amazing. Also thanks to Karen from management service. When I moved I found some issues and they sent me someone straight away to fix it. This company it’s seven stars.
M · 16 April 2025
★★★★★ 5/5
GoogleThe team at Rickmans is a personable very capable team that manage my properties for the last ten years as if they were my family and do an amazing professional job.Thank you Kieran and the team
Karim · 17 April 2025
Agent replied · 13 June 2025
Thank you Karim, here’s to many more years to come! This is testament to Karen and Bianca’s faultless commitment to delivering a personal service, so an absolute delight to see them recognised. Thank you
★★★★★ 5/5
GoogleBianca was amazing and super accessible/reassuring throughout entirety of very stressful and competitive process. Would gladly recommend her to absolutely anyone on the apartment hunt in London
Tyler · 11 July 2025
Agent replied · 9 September 2025
Thank you Tyler for the recommendation! Enjoy the new place!
★★★★★ 5/5
GoogleThe team at Rickman were so helpful and professional. We especially appreciated Bianca's help, she went out of her way to help us get all the information to make the right decision. Thank you to Bianca and the rest of the team!
Alicia · 16 November 2025
★★★★★ 5/5
GoogleWe needed to rent out 2 Properties. Bianca was perfect. They rented out very quickly, good communication. Highly recommend
Anna · 24 July 2025
Agent replied · 16 April 2026
Dear Anna,
Fabulous to hear and we were delighted that you gave Bianca the opportunity. Here's to two happy tenancies! We hope to work with you again in the future.
Best wishes,
Bianca and the Rickman team!
★★★★★ 4/5
GoogleHave just completed the sale of our (Chatsworth Court) flat. Mark Mountford at RICKMAN worked extremely hard throughout the process, in contact with all parties to help bring the sale to fruition. We had chosen RICKMAN because it was local to the property and because it was not part of a "chain". The service was very personal and efficient. This industry needs more agents like Mark !! We wish RICKMAN many more years of success.
Ellen · 14 April 2025
Agent replied · 16 April 2026
Thank you Ellen and Jim! It was a journey with a few bumps to navigate but we got there with goodwill and cheer (in the end!).
We wish you wellness and happiness for the future.
★★★★★ 5/5
GoogleBianca Conroy was a great pleasure to deal with!
Hannah · 7 August 2025
Agent replied · 23 August 2025
Thank you so much for the lovely feedback! It was a pleasure dealing with you too, I’m really glad I could make things quick and easy for you.
★★★★★ 5/5
GoogleFrom the moment we met Viraj we knew he was amazing. Viraj was very communicative and responsive. He answered all our questions before our renting period within seconds, and we had a lot of them ;) He even measured things in the house so we could order furniture to get it delivered at the day of move in. I can not recommend Viraj and Rickman enough. He went beyond to help us out.
Myrte · 16 April 2024
★★★★★ 5/5
GoogleVery efficient and stress free. Everything went very smoothly. A big thanks to Bianca and Karen.
Miguel · 11 April 2025
Agent replied · 17 May 2025
Thank you for the nice words Miguel, great to hear all went so well. Enjoy your new home!
★★★★★ 5/5
GoogleVery attentive and good service. Always quick to respond and helpful!
Many thanks Bianca!
I-KiNi · 16 April 2025
Agent replied · 16 April 2026
Wonderful to hear and thank you for letting us know!
★★★★★ 5/5
GoogleI had a fantastic experience working with Bianca from Rickmans Property. From start to finish, she was incredibly professional, friendly, and helpful. She went above and beyond to ensure the entire letting process was smooth and stress-free.
Her communication was excellent, she kept me informed at every stage and promptly answered all my questions. She was always available to offer advice and guidance.
Bettina · 21 March 2025
Agent replied · 16 April 2026
Bettina, that is brilliant! So happy to see you enjoyed Bianca's service and great to hear about.
Enjoy your new home!
★★★★★ 5/5
GoogleViraj was very professional, helpful and friendly throughout our entire moving process- from showing us the home to handling the little details and finally giving us the keys. Having dealt with plenty agents in the past, I can truly say that my experience with Rickman Properties and Viraj in specific has been the best out of all.
Nour · 16 April 2023
★★★★★ 5/5
GoogleMy experience with Rickman Properties was fantastic from start to finish. Viraj was prompt and efficient in all of our communications, and I was kept regularly updated at every stage of the process. But more importantly, I always felt …
Halle · 16 April 2024
★★★★★ 5/5
GoogleWe had been looking to rent a flat, and Rickman Properties were instrumental in making sure this process was smooth.
We were able to get the flat and move in within a week of seeing the place - record timing for us. A special thanks to Viraj Patel (and the team of course), for being so reactive and professional throughout.
I would highly recommend Rickman Properties Ltd.
Louis · 27 August 2021
★★★★★ 5/5
GoogleThe team is quite nice, professional, and responsive. No matter when I enquire, they are always there to reply timely and guide me trough with patience. The team is reliable and gets everything sorted for me. Great thanks to Viraj and William for helping me rent a flat remotely! HIGHLY recommend Rickman!PositiveResponsiveness, Quality, Professionalism
Bo · 27 August 2022
★★★★★ 5/5
GoogleThe team is quite nice, professional, and responsive. No matter when I enquire, they are always there to reply timely and guide me trough with patience. The team is reliable and gets everything sorted for me. Great thanks to Viraj and William for helping me rent a flat remotely! HIGHLY recommend Rickman!
Ashley · 16 April 2022
★★★★★ 5/5
GoogleGreat communication and helpful with providing all the required information!
Leiston · 19 July 2025
Agent replied · 23 August 2025
Dear Leiston, thanks so much for taking the time to review the service you recieved from the team at Rickman. We’re so pleased you are satisfied!
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