Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 1/5
Googleliars, unprofessional at all unless it comes to the way how they gonna take your money and wave your deposit at the end of your Tenancy.
Those crooks have changed them trading name from jac strattons to radec strattons and i think this is happened after they fall down in a trouble with them legal duties.
STAY AWAY FROM THOSE CROOKS
Alexandra · 12 October 2019
★★★★★ 1/5
GoogleAfter being told a month in advance that we had been accepted as tenants and paying the holding deposit and referencing fees, we were then told two weeks prior to our move in date that it was no longer available without any reason and we would not be getting our reference fee back. STRONGLY advise against Redac Strattons!
Anfernee · 12 October 2019
★★★★★ 1/5
GoogleI hate to say that some staff are terrible not to answer email for 1 month, especially when you need renewal or maintenance.
Takatoshi · 12 October 2020
Agent replied · 26 August 2024
Thank you for bringing this matter to our attention. We take your feedback seriously and are sorry to hear that you feel this way.
Please accept our apologies for causing such inconvenience.
★★★★★ 1/5
GoogleEstate agent didn’t check whether or not sharers were allowed and happily took our references (which we had to pay for). We found out weeks before we were meant to move that we weren’t going to be able to get in and were also unable to get our referencing fee back (this amounted to £240)
Georges · 12 October 2019
★★★★★ 1/5
GoogleIf you want be treated like animals and fed to a hungry pack of landlords. I recommend their services. If you want honest and actually helpful estate agents. Avoid at all costs. You might as well buy a tent from decathlons. It'll save you the hassle. Trust me.
J · 12 October 2019
★★★★★ 1/5
GoogleTold we couldn’t move in, after taking deposits and passing references, a couple weeks before move in date. Then told reference fees were non refundable.
Charlie · 12 October 2019
★★★★★ 5/5
GoogleLovely people. Great service. Very helpful.
Clare · 12 October 2017
★★★★★ 5/5
GoogleGood service.
恭朗石田 · 12 April 2024
Agent replied · 26 August 2024
Thank you for taking the time to post 5-star review. We are happy to hear that you were satisfied with our service. Please contact us whenever you are in trouble during your tenancy.
★★★★★ 5/5
GoogleRating only, no written review.
Jack · 12 October 2020
★★★★★ 2/5
GoogleRating only, no written review.
Linda · 12 October 2019
★★★★★ 4/5
GoogleRating only, no written review.
BMW · 12 October 2018
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.