Trusted Agent profile · London
★★★★★
1,970 reviews across 2 platforms
42 Kennington Road, London, SE1 7BL
Reeds Rains's office in London, at 42 Kennington Road, is rated 3.7 out of 5 across 1,970 reviews on two platforms, including 20 Google reviews rated 4.1.
Every review we hold for the London office, from every platform, shown as written. First names only.
1/5
TrustpilotReeds Rains Waterloovile. Tony
Reeds Rains Waterloovile.Tony Ravensdale one of the agents here. Happy to lie about everything to make his life as easy as possible, even to the point of steeling. Stay as far from this man as possible. He’ll act like he’s a friend but thinking in the back of his mind what profits he can personally steal. If your into maintenance or cleaning please you’ve been warned this man is a low life Theif.
5/5
TrustpilotHeald Green Branch
Reeds Rains have been representing me for over a year now and I have found them to be helpful and attentive. They keep me well informed about everything regarding my property and promptly sort out any issues that may arise. Whenever I've had to drop into the Office the staff are always friendly and efficient and I look forward to continuing this working relationship.I would have no hesitation in recommending them. Tracey Riley
5/5
TrustpilotThe estate agent Andrea was very…
The estate agent Andrea was very helpful and provided excellent service I would recommend Reeds Rains to my family and friends.
5/5
TrustpilotReally friendly staff
Really friendly staff, helping through the process has never felt like to much trouble for them. I’m am very nervous but they have made me feel so much better.
1/5
TrustpilotPoor property management
Privately renting a property with several maintenance issues reported on the day of moving in, which is now nearly eight months ago. Not one issue has been resolved even though there is a health and safety risk. Total lack of care, response and communication from both the local and head office.Poor property management.
5/5
TrustpilotHappy tennant
Happy tennant dealt with Adam fletcher who is always aprachable been with reeds rains for two years and many more years to go very happy
5/5
TrustpilotReid Raines
Reid RainesExcellent company and serviceThe team in Halifax were excellentA fantastic professional service Nothing was to much troubleAndrew shackleton thank you a true professional
5/5
TrustpilotVery helpful
Not actually used these yet but from speaking with agents and getting lots of free advice (when I’m tied to another estate agents) has been an absolute godsend. When someone can give out advice on selling your house when you arnt even with them says a lot about a company. I have never used them to sell my house but I 100% will in the future!
5/5
TrustpilotCongratulations to Reeds Rains
All staff are pleasent, friendly and deal with customers in a thoroughly proffessional manner. Numerous viewings wre arranged and it was no reflection on any staff member that two (cash buyers) withdrew their offers. A new (cash buyer) was found and the sale process is progressing well.
5/5
TrustpilotAnother smooth transaction
Stacey Moss gave us good support during the sale of a rental property. The transaction went through without any drama. We have used RR several times and would use again.
1/5
TrustpilotWhat a Joke they ignore rRepair or not to repair it is not a question but a requestequests for…
What a Joke they ignore requests for repairs done to rented property and scoff at requests for repairs and this happens over months
Hi Hamish - sorry to hear this. I've requested some more information from you so I can look into this further. Thanks
5/5
TrustpilotProfessional service
The team were professional and explained the process. We are very happy with the quality of service for both selling and buying of properties.
Thank you for your 5 star review.
5/5
TrustpilotAlison at Reeds Rains
Excellent service from Reeds Rains in bamber bridge especially Alison. 5 stars!
1/5
TrustpilotWalderslade branch
I only whish I had red all the negative reviews about Reeds Rains before I enstructed them to sell my property. It now seems those reviews are all about Walderslade branch.I also whish that if they need to sell their own house they will go with their own agency and receive the same level of service and waste as much time and nerves as I did.
5/5
TrustpilotMe and my girlfriend loved the…
Me and my girlfriend loved the experience. Best customer service ever, I would give six stars if it were possible. we moved into a splendid new property thanks to Reeds Rains and I must say the people working and owning the company are incredibly nice, polite, professional and sensitive with customer needs. I would recommend it to everyone I know. Thank you Reeds Rains
1/5
TrustpilotReply from Reeds Rains on my trustpilot review but don't be fooled, nothing happened since the reply
Reply from Reeds RainsHi Katie. Sorry this has been your experience. I'll raise with the branch. ThanksNothing has been done, more emails sent and still no reply! Spoken to tennant & they confirmed they expected new amount to be taken but you've not done your job at your end. Absolute joke of a company
5/5
TrustpilotSuperb service
Great service from the staff at reeds raines pemberton especially Janet.Many Many Thanks for all your help with a recent sale.Ian
5/5
TrustpilotHad the pleasure of having Tony conduct…
Had the pleasure of having Tony conduct our viewing and was amazing through out. Really responsive over email and calls, couldn’t of wished for anyone else to of aided us in finding somewhere to live. Professional and a genuinely nice guy and super knowledgeable. ReedsRains are definitely the estate agent to look to if you’re looking for something premium. Thanks again.
5/5
TrustpilotI managed to sell the property within…
I managed to sell the property within 3days of putting on the market and thst also above asking price !
Amazing! Congratulations on your sale :)
5/5
TrustpilotVery friendly staff they work hard on…
Very friendly staff they work hard on getting your property on the market forsale and just a all round pleasure to deal with.
Thank you for your lovely review.
5/5
Trustpilot5 🌟…service wouldn't hesitate to recommend Reeds Rains Stanley
I can't fault the team at Reeds Rains Stanley, Glen , Scott and the lovely Emily have been amazing. From valuation , to marketing to the sale of our property in just 1 week. Kept well informed at each step, nothing was to much trouble Absolutely 5 Star Service. 🌟
1/5
TrustpilotVery unprofessional service by amateurs…
Very unprofessional service by amateurs purporting to be estate agents. Spend as little time as possible on valuation and pics 'visits'. Can't even get property details correct after four attempts and yet still posted it on Rightmove, etc.
Hi David,I'm sorry to read you are unhappy with the service received. We'd like the opportunity to try and rectify this for you. Please contact our customer relations department on salescomplaint@reedsrains.co.uk so we can get more details from you.Many thanksReeds Rains
5/5
TrustpilotWe recently sold our home through Reeds…
We recently sold our home through Reeds Rains in Crossgates and the service was second to none! It was the first time we had move in 40 years and the entire team was extremely helpful every step of the way! Claire, Jane, James, Sarah and Arthur are an asset to the company 10/10 would highly recommend to anybody!
5/5
TrustpilotBuying a property
Michelle at rothwell office was brilliant. She kept us informed and updated constantly with our purchase . Responded ro my emails immediately if I had any queries
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