Trusted Agent profile · London
★★★★★
1,367 reviews across 2 platforms
178 King Street, London, W6 0RA
Portico's office in London, at 178 King Street, is rated 4.2 out of 5 across 1,367 reviews on two platforms, including 248 Google reviews rated 4.5.
Every review we hold for the London office, from every platform, shown as written. First names only.
3/5
TrustpilotPortico
Let's go Portico
Dear Flo, We value your feedback and sincerely appreciate you taking the time to share your experience with us. Our goal is to provide exceptional service, and we take any concerns from our customers very seriously. We apologise for falling short of your expectations on this occasion and truly appreciate you bringing this to our attention. Best regards, Customer Care Team
5/5
TrustpilotLove working with Portico
Absolutely love working with Portico. Not only are the reliable and efficient but they are industry experts with their customers at the heart of everything they do. Aleksandra Galla in particular has been fantastic.
5/5
TrustpilotGreat service from beginning to end
Great service from beginning to end. My point of contact was Lady Niongo, who was very professional and helpful. All queries and questions were always promptly dealt with and I will highly recommend.
5/5
TrustpilotGreat service and great attitude from…
Great service and great attitude from Charlene Garcia Marin and Graznya Kotarbo who make the job a little easier and thanks everday to all of the staff at the Chigwell office from Phil at PR Property Company.
5/5
TrustpilotI have been dealing with Grazyna…
I have been dealing with Grazyna Kotarba for well over a year now and nothing is too much trouble when I ask for any help. Very professional, courteous and leaves no stone unturned . First class 👍🏻
5/5
TrustpilotExcellent Property Management
Portico have been managing our property through two tenancies and we’ve been very impressed with the levels of their service. They respond very quickly when things need doing, and have found us excellent tenants for each new tenancy.
5/5
TrustpilotAn excellent service by Sean Hewitt…
An excellent service by Sean Hewitt and the rest of the team at the Portico Walthamstow office.I would thoroughly recommend them for any person(s) looking to buy or sell property in the area.
5/5
TrustpilotHad a lovely experience with Portico…
Had a lovely experience with Portico and Samuel, he was quite helpful and made sure the viewing would feel safe (with masks on) and replied to my many questions, transparency and efficiency are always appreciated.
5/5
GoogleErick provided great service to help facilitate my flat move. All staff have been helpful and quick to respond, even over a busy Christmas period
5/5
TrustpilotThis agency is top.
This agency is top.From the viewing process to check out moment they were amazing, extremely friendly and professional. Fast and effective. If I have to rent again I would do it through them.
3/5
TrustpilotIs portico and portico direct the same…
Is portico and portico direct the same company only difference its nationwide?I'm trying get in touch but there's no phone number for Portico direct and they owe me brother rent.
5/5
TrustpilotI would give Spyros a 5 stars
I would give Spyros a 5 stars. He was excellent in dealing with my issues and I would say his responses were very swift. I have no hesitation in recommending him to anybody!
5/5
TrustpilotTrue to their word
I cannot fault the Leyton branch of Portico. The individual staff were friendly, professional, enthusiastic and conscientious. They got the job done quickly, where others had dragged their feet. Excellent value for money - an added bonus!
5/5
GoogleGreat experience with Mohamed. Very friendly and gave me plenty of time for viewing (where other agents rush you around in 2 minutes). Prompt, efficient responses and always happy to take questions - would recommend.
5/5
TrustpilotAbsolutely fantastic service from…
Absolutely fantastic service from Portico's Walthamstow office. My agent was called Samuel and he was so professional and such a gentleman. He made a seemingly stressful process so easy and it really made my day!!!
5/5
TrustpilotI will highly recommend Portico estate…
I will highly recommend Portico estate agents. They’re helpful and accommodating.
1/5
Trustpilotbribes backhanders and estate agents
If there's a popular property you can always bribe Portico agent to make sure you get to the front of the queue, that's how it works
5/5
TrustpilotAmazing Host Service team
Been working with Portico for a couple of years now, Host Service team has always been great, responsive and professional.Lara in particular has been my point of contact and always been amazing!
5/5
TrustpilotAleks dealt with my transaction the…
Aleks dealt with my transaction the entire time and she has made the process very smooth for me and my family and we were able to move in on time ! She was very helpful
5/5
GoogleVery happy with Portico and Mohamed who was friendly, honest and helpful. So pleased to have got my viewing arranged and offer accepted in such a short space of time!PositiveResponsiveness
3/5
GoogleThe renting agents are ok but after finishing your tenancy agreement be prepared to have troubles with geting the deposit back. You will get back after you are opening an dispute on tendancy scheme.
5/5
GoogleMohammad has literally been amazing. He has been so fast, so attentive and a man of his word. Will definitely be confident in recommending Portico if all staff are as amazing as he is!
5/5
TrustpilotI’m very happy with the service Helena…
I’m very happy with the service Helena provides. Always efficient and polite with any queries I have and provides my annual statements when requested. Pleasure to speak to someone rather than some pre recorded message.
5/5
TrustpilotAs a landlord I’ve always been pleased…
As a landlord I’ve always been pleased with Portico. They’ve been excellent in every department. Mia has recently acted quickly and efficiently liaising with my tenant to renew his lease with no problems or delays.
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