Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotGreat service
Hugh · 15 January 2026
Agent replied · 25 February 2026
Dear Hugh We greatly appreciate your 5-star review and the time you took to share your experience with Matt. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
★★★★★ 5/5
TrustpilotPortico have been super professional
Portico have been super professional, quick to respond to queries, and have felt in very safe hands.
Molly · 3 August 2020
★★★★★ 5/5
TrustpilotHelene in accounts has always been…
Helene in accounts has always been knowledgeable and helpful and deals with the accounts efficiently
Dave · 29 January 2021
★★★★★ 5/5
TrustpilotVery happy with the great service from…
Very happy with the great service from Adelina. Fast replies and accurate information. Excellent job!
Angela · 29 January 2021
★★★★★ 5/5
TrustpilotI've been with them for years and they…
I've been with them for years and they have looked after my property very well.
Amber · 28 January 2021
★★★★★ 5/5
GoogleJasmine, the senior lettings consultant, and the team at portico were a pleasure to deal with and made the experience easy and stress-free.
Aiden · 21 June 2016
★★★★★ 5/5
TrustpilotThis girl and her manager goes the…
This girl and her manager goes the extra mile !!! Brilliant service . Good job guys xx
Lorraine · 12 June 2020
★★★★★ 5/5
TrustpilotAmazing service from Sanya
Amazing service from Sanya - Thank You - very responsive and absolutely fantastic guidance.
Zeeshan · 23 January 2021
★★★★★ 5/5
TrustpilotWalthamstow office review
Sean in the Walthamstow office was extremely helpful. Will definitely work with them in the future.
MrLondon · 9 July 2020
★★★★★ 4/5
GooglePortico are one of the better estate agents I've used, Jasmine and Steve have been very helpful throughout the process, thanks guys
Nick · 21 June 2016
★★★★★ 5/5
TrustpilotVery good and professional company
Very good and professional company, always looking after customers! Very helpful and friendly. Definitely 5 star !
Izabella · 14 February 2020
★★★★★ 5/5
TrustpilotAfter speaking to Charlene in renewals…
After speaking to Charlene in renewals I was really happy with the service at Portico, highly recommend.
Adees · 10 February 2020
★★★★★ 5/5
Trustpilotvery prompt in assisting request for…
very prompt in assisting request for information - thank you and refreshing to see in this organisation
Moshi · 8 February 2020
★★★★★ 5/5
TrustpilotExcellent service
Excellent service from ERIC DOSANTOS
Omar · 29 June 2022
★★★★★ 5/5
TrustpilotThe understand their customers
The understand their customers. And the treat them with respect; no matter their background or gender. Excellent team.
Danquah · 9 August 2019
★★★★★ 5/5
TrustpilotFantastic company
Fantastic company. Very professional in all communications and found great tenants with a zero void period. Highly recommended.
Harriet · 9 August 2019
★★★★★ 1/5
Trustpilotterrible
1 star is too much.
Xyz · 12 December 2025
Agent replied · 24 December 2025
Dear xyx
We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance.
Kind regards
Customer Care Team
★★★★★ 5/5
TrustpilotExcellent customer service
Excellent customer service. Speedy referencing and contracting process made everything so much easier.
Cara · 7 February 2021
★★★★★ 1/5
TrustpilotOffered no assistance or information…
Offered no assistance or information during this troubled times, just want their cut. Shame on them
Blueboy · 2 April 2020
★★★★★ 2/5
TrustpilotA mixed bag
Good on finding tenants poor on maintenance issues My tenants arecstii awaiting their front door keys !
Roger · 13 November 2019
★★★★★ 5/5
TrustpilotSPYROS HAS ALWAYS BEEN PATIENT AND…
SPYROS HAS ALWAYS BEEN PATIENT AND EFFICIENT AND A PLEASURE TO WORK WITH
RICHARD · 22 January 2021
★★★★★ 5/5
TrustpilotQuality and excellent services
I have a wonderful experience with Portico. They are prompt and serious agency.
Mari · 20 January 2021
★★★★★ 5/5
TrustpilotIt was pleasure to deal with
It was pleasure to deal with, professional and helpful advice from Alexandra Galla
Kash · 16 January 2021
★★★★★ 5/5
TrustpilotAlways a pleasure dealing
Always a pleasure dealing - Helene Tyler from Portico. She is always efficient and very professional.
Alice · 2 March 2020
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.