Portico London reviews

★★★★★ 5/5

Trustpilot

Amazing Sales Team

I deal with loads of agents on a daily basis. Claire and Caroline are amazing to work with and I always enjoy our conversations. There is always someone available to help me with what I need. Lovely sales team that always delivers.

Mike · 21 November 2024

★★★★★ 5/5

Trustpilot

Daniel Cantle is the real estate advisor you want behind you, championing your property sale

Daniel Cantle acts as an advisor and led me through a challenging process. I also worked with Alannah who was professional, friendly and listened to every aspect of the highlights of my property.I highly recommend working with Daniel and his team, even before making the final decision to put my home on the market, Daniel went above and beyond to give me direction and even helped suggest an offer price based on comparables for a property I wanted to purchase (not in the area, nor with Portico - that was also on a Saturday evening when I was under immense pressure to offer from another estate agent in Central London).Daniel and Alannah got me an offer on my property on the second viewing and the lead was already in their database, it did not come from being on Zoopla etc., this impressed me.Daniel is the kind of estate agent you want to sell your property and have behind you to get you the very best offer. highly recommend Daniel and Alannah at Portico if you are looking to sell in the Woodford Green area.

M · 17 February 2022

★★★★★ 5/5

Trustpilot

I had a good overall experience with…

I had a good overall experience with Portico Ilford. When I first rented the flat, I faced some trouble with the person handling the initial paperwork, he told me I would get the keys in three weeks, but after waiting that long, it was delayed by another month. However, once everything was sorted, my experience during the tenancy was excellent.

H · 14 October 2025

★★★★★ 5/5

Trustpilot

PORTICO THE PERFECT ESTATE AGENTS Daniel Cantle and his team at the…

Daniel Cantle and his team at the Woodford Essex Branch exceeded all my expectations by milesDan in particular was very professional and was instrumental in selling a property for us quickly in Woodford Green Essex I explained I lived 200 miles away and my mother had gone into a nursing home unexpectedly leaving us with a real dilemma on our hands Dan came to our rescue and found us a firm to empty all the contents for a very very reasonable price then the same again for a Locksmith He came to meet me at the property at short notice well past 6.30 pm ,nothing was too much trouble He had all the photos and sale ect live on all major web sites within 3 days Then within another week we had over 50 offers and 22 actual viewings carried out by Dan and his team inc Bilal Ahmed who was also very professional and hard working Portico sifted through all the offers and advised us which one to go with If you could clone these guys you’d have a world full of perfect Estate AgentsWell Done Portico you have a great asset in Dan and Bilal

Debbie · 27 November 2021

★★★★★ 5/5

Trustpilot

Henry and his team at Portico have been…

Henry and his team at Portico have been brilliant over the years. The level of knowledge and guidance we received with selling and onwards purchase has been incredibly valuable. Henry and his team were available at all times to provide a wonderful service. I can not thank you enough for all that you have done for me, and all I have learnt. Thank you Henry and team at Chigwell/Woodford.

Divya · 18 February 2023

★★★★★ 5/5

Trustpilot

It came a moment when we should either…

It came a moment when we should either find another tenant or renew the current lease contract with the actual tenants. Without being into UK for quite some time, we are not cleary aware of any changes in the rental market. Uwais Malilk has been very precise in all information given to us and options we could take and is very efficient to conclude a renewal with our tenants with conditions cited before.

Dora · 19 July 2022

★★★★★ 5/5

Google

Portico, and particularly Michael Udoji, have been really helpful in helping me navigate the London buying market. Michael understood what I wanted and showed me a variety of properties that matched the bill. He has been responsive and helpful in the early stages of the buying process.

Katherine · 16 June 2024

★★★★★ 5/5

Trustpilot

Jade was efficient and lovely!

I had the luck to be helped by Jade from Portico, she was so efficient and understood our needs straight away. After 4 months of difficult searches we found the dream place at the second meeting with her. I would highly recommend to connect with Portico they are amazing, we now have an amazing place to live in and fitting our budget which seems to be a miracle in London in these times.Thanks again Jade!

Lila · 21 March 2022

★★★★★ 5/5

Trustpilot

Happy with the service

I used Portico for about 6 years to let my flat and had no problems, until the end of the last tenancy where a deposit dispute was necessary. Natalie Banton handled the case diligently and I was awarded money back which covered my expenses to set the flat right. Many thanks to Natalie. Also to Marc McIlveney in lettings office, and Mark Sivell and Michelle Ford for handling the eventual sale of the flat.

Beccy · 21 January 2022

★★★★★ 1/5

Trustpilot

Awful and unprofessional

Letting through portico Bloomsbury has been the most stressful and awful experience. They hardly ever reply to emails even when our flat had no heating for a month. Their work is inconsistent and often unprofessional. After moving out it has been over a month and we still have not received our deposit back. Property manager Charmaine Fernandes refuses to reply to emails. I’m honestly fed up of dealing with portico, I just want my deposit back so I can be done with them.

Upset · 14 September 2020

★★★★★ 5/5

Trustpilot

Really friendly and efficient staff

Really friendly and efficient staff. It’s been such an easy process from start to finish, replies to our queries were answered very quickly . All in all very good service - would reccomend.

Hywel · 17 April 2026

★★★★★ 5/5

Trustpilot

Densel has been very professional…

Densel has been very professional throughout the process, He has very good knowledge of the local area, which helped when selling our house. He has always communicated through each stage and was prompt when answering any of our questions even on his days off. Approachable and get the job done attitude which is what you need especially in the current housing climate.Will definitely recommend to friends and family!

Adam · 29 July 2022

★★★★★ 5/5

Google

I recently worked with Portico Estate Agents in Dulwich to move into my new rental on Denmark Hill. My key contact was Raff Burborough who took me through the process from my first viewing to receiving my inventory upon moving in. The whole process was smooth and professional - would highly recommend.

Jacob · 26 October 2025

★★★★★ 5/5

Google

Luisa was extremely helpful when it came to finding and moving into our new home. She made life very easy for my Partner and I as this was our first time moving through and agency.

Gus · 12 October 2024

★★★★★ 5/5

Google

Luisa was absolutely fantastic, very prompt, thorough and professional. There were other issues with our move which were definitely less than positive, but these were unrelated to Luisa herself who was great and very efficient.

Eleanor · 12 October 2024

★★★★★ 5/5

Google

Luisa was outstanding in assisting us in securing our rental property - she was highly professional, helpful and communicative throughout. Both myself and partner are in agreement that she is without a doubt the best estate agent we have dealt with. She is an asset to the team. Thank you Luisa!

Jasmine · 30 November 2023

★★★★★ 2/5

Trustpilot

Estate agent experience was not good

Estate agent experience was not good at all, for example we travelled all the way down to London from the north to view a property we’d had an offer accepted on (having not yet seen it) and portico had agreed / arranged with the landlord. Then emailed us whilst we were on the way to say there was work being done and we could no longer see it, after much pleading and us essentially not taking a no as an answer we did manage to go, however there was so much un necessary stress through our experience securing a lease with Portico (very grateful they don’t manage our flat), wouldn’t recommend them unfortunately as they don’t show much care to the tenants involved, you feel like just another number.

Hayley · 10 November 2024

★★★★★ 5/5

Google

Luisa was outstanding in assisting us in securing our rental property - she was highly professional, helpful and communicative throughout. Both myself and partner are in agreement that she is without a doubt the best estate agent we have dealt with. She is an asset to the team. Thank you Luisa!

Katie · 22 November 2023

★★★★★ 1/5

Trustpilot

Retracted offer to accept longer offer but then lied about it

Unfortunately, Portico does not live up to its word in regards to some properties. I attempted to book Portico 2 Casa in Barbados for 4 nights and the offer was initially accepted by the owners. However, the owners retracted their offer when an offer came in for a longer stay. They stopped all communications and then advised that the owners were going to take the property off the market potentially due to health reasons. However, later I confirm that I was only told this so that I could stop trying to book the property. The property was then booked from November 24th through December 5th. The owners cannot say that this was already booked because it would not have allowed me to book the property from November 27th through December 1st if it was already booked previously when I was trying to book as it would have stated that it was unavailable. I think that this is very unprofessional and I was not happy about the way I was handled.

Lakeshia · 6 November 2024

★★★★★ 5/5

Trustpilot

Positive experience with Matthew of Portico

Myself and my partner moved to the Clapham area through Portico Battersea. We were managed by Matthew, who was very efficient and communicative throughout the process. We felt well supported by the Portico team and are looking forward to our time in our new property.

CHRISTIAN · 17 August 2026

★★★★★ 5/5

Trustpilot

Excellent customer service from Tauqeer

Excellent customer service from Tauqeer, who helped me find the perfect property. The entire process was smooth, clear, well explained, and completely stress free from start to finish.

Uthmaan · 28 April 2026

★★★★★ 1/5

Google

Horrendous experience renting with Portico. No replies, false advertisements and poor customer service. We adored the flat we rented, but the experience with Portico was painful. We had multiple issue’s with the apartment we rented, and had to chase Portico time and time again with no help and no replies. To name a few: on one occasion, they authorised and gave keys to workmen to access our property without our consent, which resulted to splatters of paint on our furniture. We also had a broken radiator and no heating for the whole year. We called, emailed and went into the office many times but received no support. It took months to sort the extractor fan out which ended up causing damage to the property. Then when we finally left it took months to receive our deposit back after more radio silence. Only after we contacted the Property Ombudsman did they finally reply and send it. Honestly, the list goes on and on… Tiring. If you’re a tenant or a landlord I would avoid at all costs.

Natasha · 12 October 2024

★★★★★ 5/5

Google

I wanted to take a moment to express my gratitude for all the help and information Salomon Ducos provided regarding the property viewing and the purchase process. He has a rare talent to combine professional knowledge and guidance throughout the process which has been invaluable, but to present such expertise with such a friendly demeanour that within minutes felt as if we had known him for years. I admire his dedication of the information he held not only of the property but its surrounding. We truly appreciate his efforts in making this experience smooth and informative on all sides. His communication was nothing but outstanding and willing to help at every step. Thank you so much! 🏡🙌 I would highly recommend him for a reward for his outstanding service within real estate, his an asset to Portico.

Sienna · 12 October 2024

★★★★★ 5/5

Google

Portico provide a refreshing attitude to the world of estate agency. They listed our Forest Hill flat and I felt from day one they truly believed it was a great flat worth the price it was listed at. They secured us a buyer, and whilst the process was prolonged and at times, testing, the Portico team remained calm always working for us but balancing on the fine line between seller and buyer well. Our main contact was Vicky, and she was always personable and helpful. Thanks Portico team for seeing it through.

Kathryn · 12 October 2024