1/5
TrustpilotUnresponsive - feel sorry for sellers
I’ve tried to view a house through portico that’s been for sale since 2017! No response or explanation they just ignore all emails. Feel sorry for the poor seller.
Trusted Agent profile · London
Portico London reviews
★★★★★
1,402 reviews across 3 platforms
5 Clapham Common South Side, London, SW4 7AA
Portico's office in London, at 5 Clapham Common South Side, is rated 4.2 out of 5 across 1,402 reviews on three platforms, including 289 Google reviews rated 4.1.
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Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotVery courteous and genuine customer…
Very courteous and genuine customer service, at best you find faith in kindness and understanding with the staff and maintenance crew also.Thank you Portico
1/5
GoogleReally disappointed with the way they managed our rental property for 2 years. Thankfully we didn't have many issues, but when we did it took them 4 months to sort out.
5/5
TrustpilotGreat service, thanks Jade!
Great service and Jade at the Leyton branch went above and beyond from start to finish to find our perfect home. Highly recommended.
5/5
TrustpilotPortico: A Best-In-Class Offering
Portico has always provided me with a best-in-class offering, in particular when I bought my property - they gave me all the right advice and guidance.
5/5
TrustpilotWe have been working with Sean for many…
We have been working with Sean for many years and are always pleased with the ease of dealing with him and the team.
5/5
TrustpilotI have had a pleasure to deal with Alex…
I had a pleasure to deal with Alex and Grazyna, both were very attentive and helpful. My problem was resolved promptly and efficiently. Really amazing customer service! Thank you
5/5
TrustpilotGreat service
Great service. Mia Walcott-McCormick was my agent and was very efficient and was always on hand for any enquiry I had and stored my contract out without any hiccups.
5/5
TrustpilotAnnie's service was excellent
Annie's service was excellent! She kept us informed at all times during the application process.I would definitely recommend her services!
5/5
TrustpilotThanks again guys great experience with…
Thanks again guys great experience with buying
4/5
TrustpilotOverall good experience
Annie from the Chingford office was really helpful, and quick to aid any questions/queries I had! Had a few hiccups with the Leyton office when first moving
5/5
TrustpilotAccounts
I always find Helene in the accounts department very helpful whenever I have any queries regarding the rent statement. A speedy response is always received
5/5
TrustpilotI have called upon Tembi to assist…
I have called upon Tembi to assist with issues I have encountered and have found her to be consistently professional,approachable and always willing to help.
5/5
TrustpilotHelene @ Portico
Helene in Accounts always responds in a prompt manner to my queries and ensures I'm kept updated on any matters relating to rent payments etc.Thanks.
4/5
TrustpilotDavid Blackhall
David BlackhallMost of my dealings have been with accounts and Maintenance departments who have always been competent and efficient.Very prompt transferring the rent ino my account evert month.
5/5
TrustpilotI spoke to a lady called Charlene from…
I spoke to a lady called Charlene from renewals who was very helpful and lovely to speak to. Thank you so much keep up the amazing customer service.
5/5
GoogleVery accessible and the staff are always on hand to assist. We have used them for years and have no intention of going elsewhere. Why on earth leave a good thing?!
5/5
TrustpilotPortico Lady
Hello,Mrs Lady Niongo (consultant) was friendly, helpful and very supportive. She understood our needs and recommended us a very nice flat. Many thanks, Lady.
5/5
TrustpilotI usually do not write reviews but…
I usually do not write reviews but Saeeda has really gone above and beyond in helping us with all the maintenance issues we’ve reported.
5/5
TrustpilotSpyros Miaris Renewals Consultant
Spyros in renewals has always been excellent in dealing with our tenants and has always reached an amicable and fair outcome for both parties.
5/5
TrustpilotGreat experience with Portico
Great experience with Portico who know their stuff and are always on hand for support. Quality lettings agent and a breath of fresh air.
5/5
TrustpilotHelen Tyler - Accounts
Helen Tyler - Accounts Department.Responds to all emails promptly, is very helpful and resolves any issues. It is a pleasure to deal with Helen.
5/5
TrustpilotIt is a pleasure to deal with…
It is a pleasure to deal with Alina-Maria in the accounts department. She is always ready to help and answers your emails straight away.
5/5
TrustpilotEfficient
Had a deposit and rent arrears issue handled extremely efficiently by Natalie B. Great service.
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