5/5
TrustpilotSean was really helpful from start to…
Sean was really helpful from start to finish. Thanks 😊
Trusted Agent profile · London
Portico London reviews
★★★★★
1,402 reviews across 3 platforms
5 Clapham Common South Side, London, SW4 7AA
Portico's office in London, at 5 Clapham Common South Side, is rated 4.2 out of 5 across 1,402 reviews on three platforms, including 289 Google reviews rated 4.1.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotSpyros has been very professional and…
Spyros has been very professional and helpful to manage our AST renewal process.
5/5
TrustpilotDealt with Helene in accounts very…
Dealt with Helene in accounts very helpful and understanding during a difficult time
5/5
TrustpilotHighly recommend Charlene for all her…
Highly recommend Charlene for all her hard work during my renewal at Portico. Very professional service.
5/5
Trustpilotthey got stuff done quick
they got stuff done quick, easy to reach, and everything was in good order. salman was friendly to work with
Agent replied · 17 June 2024
Dear JoeWe are very happy we could provide you with a positive customer experience.Kind regardsCustomer Care Team
1/5
TrustpilotIf I could give 0 stars I would
If I could give 0 stars I would. As a tenant renting a property through Portico I would definitely advise avoiding them. They charged very high fees (before the new act made them illegal) and offer absolutely no support whatsoever. No inventory, no formal check-in and terribly written contracts. They are honestly the most unprofessional and untrustworthy agents I have ever come across.
5/5
TrustpilotAn absolutely well organised and…
An absolutely well organised and structured agency and easy communication. Tom Newman as my agent was always polite and took time for my concerns. I can recommend him to anyone and have never had such a great agent before.
5/5
TrustpilotSmooth Process Start to finish!
Sanyah was super helpful, very friendly and very efficient. Smooth process start to finish.
5/5
TrustpilotVery helpful
Very helpful, Tom Alsopp was very helpful and efficient over the phone.
5/5
TrustpilotProfessional
Professional, no nonsense Estate agents.Great promt service handling the sale of my houseI would definitely use them again
Agent replied · 17 June 2024
Dear Paul,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
TrustpilotI have had a great experience with…
I have had a great experience with portico, special thanks to Saeeda.
5/5
GoogleVery helpful, from viewing the properties to signing the contract. Everything was very clear, making the whole process much easier.
5/5
TrustpilotVery Good service
Very Good service. Gina is very friendly and reliable. Would definitely recommend using this service.
5/5
TrustpilotSamantha was extremely professional and…
Samantha was extremely professional and reliable, everything was done in a timely manner. Highly recommend!
4/5
TrustpilotVery Happy with the Service
They manage 8 properties for me. Very good service Marc Macilveney is excellent. Reliable and responsive.
5/5
TrustpilotGreat experience
Great experience, great viewing and service. Sales advisor was on time and very polite, thank you Mr Dos Santos
Agent replied · 17 June 2024
Dear Tashan,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
1/5
GoogleAbsolutely appalling at attending to current tenant issues. Avoid.
Agent replied · 17 June 2024
Dear Ellen Moody, We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team
5/5
TrustpilotGreat experience with the Woodford…
Great experience with the Woodford office. Annie and Filiberto made everything easy.
5/5
TrustpilotAlex has been very responsive and…
Alex has been very responsive and attentive to details. Great company to use, recommended!!!
5/5
TrustpilotSamuel was very quick and efficient
Samuel was very quick and efficient, will definitely use Portico again !
5/5
GoogleGerogia was super friendly and we had a great experience buying with them.
5/5
TrustpilotHelpfull and got me a place in this compatitive market
Friendly, Helpfull and got me a place in this compatitive market. Good frequent calls with updates/ requests for information.
Agent replied · 17 June 2024
Thank you again for taking the time to let us know how we did. We hope you have a great day! Many thanks, Customer Care Team
5/5
TrustpilotBrilliant service at Portico
Brilliant service at Portico! Salman Peerally especially is very friendly, diligent and has made the process run smoothly.
Agent replied · 17 June 2024
Good morning,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
TrustpilotMolly was great
Molly was great - super helpful, not pushy and quick with responses.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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