Trusted Agent profile · London

PEER GROUP PLC London reviews

3.0

★★★★★

4 reviews across 2 platforms

The Peer Suite, The Hop Exchange, 24 Southwark Street, London, SE1 1TY

PEER GROUP PLC's office in London, at The Peer Suite, is rated 3.0 out of 5 across 4 reviews on two platforms, including 3 Google reviews rated 3.7. See how it compares with other estate agents in London.

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3.7 / 5

3

Reviews on Google

This office

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1

Reviews on Trustpilot

This office

What London clients say about PEER GROUP PLC

Two reviews of the London office. Shown as written, first names only.

5/5

Google
i have to say can't gatekeep i'm a young boy 24 just opened a shop peers group are landlord . due to construction of bus station the foot fall has stopped. As a new business owner it's scary itself + almost no footfall i shared my concern with them they actually listened and helped i can't disclose what kind of deal i was given but it was in my favour and i'm grateful+ happy + satisfied Hermoine , richard and one more young english man with blue eyes were kind thanks for your kindness and help i would never forgot. long live peer group Members and their way of doing business
Omer · 9 April 2026

5/5

Google
I have dealt with Peer Group in a professional capacity for a number of years, and without hesitation can recommend them on account of their professionalism, customer service, and attention to detail.
James · 26 March 2020

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

i have to say can't gatekeep i'm a young boy 24 just opened a shop peers group are landlord . due to construction of bus station the foot fall has stopped. As a new business owner it's scary itself + almost no footfall i shared my concern with them they actually listened and helped i can't disclose what kind of deal i was given but it was in my favour and i'm grateful+ happy + satisfied Hermoine , richard and one more young english man with blue eyes were kind thanks for your kindness and help i would never forgot. long live peer group Members and their way of doing business

Omer · 9 April 2026

1/5

Google

In my experience an ungentlemanly and dishonourable bunch to deal with. My advice is to be extremely careful when negotiation with the Peer Group. They claim to being upfront and honourable in negotiations but the opposite has proven to be the case in my recent experience. We began negotiations in February this year on a unit on the Mace Industrial Estate in Ashford, Kent. Our offer was accepted on the proviso that we would complete within a month. We instructed our solicitors incurring the costs associated with our end of the legals. Three months or more passed with very little coming back from the other side causing us to repeatedly query if there was a problem. The answer always coming back as ‘no problem’ and that we were the ‘preferred tenant’. In late May we finally receive the agreements to sign with a target completion date of 17th June. On the 16th of June after much chasing and a day before the scheduled completion date we receive a one line email simply stating ‘I have to tell you that the landlord has now let these premises elsewhere’. It turns out that despite denying the same that The Peer Group PLC had been negotiating with Cooper Vision on the same property and ditched us in favour of Cooper Vision one day before we were due to complete. Throughout negotiations the Peer Group denied that there were other parties involved but it seems were in my opinion simply using us as a lever to get the deal they wanted from Copper Vision who already occupy the majority of the Mace Industrial Estate. We are a small family run business who incorporated in 2010. Our business is successful but as a small business we can ill afford the waste of management time and legal costs just to be used as a stalking horse in the Peer Groups negotiations with their big client Cooper Vision. One would hope that in this day and age a large PLC would have ethical guides that stop them from swatting small business for their own ends. Not so it seems with The Peer Group PLC.

Tim · 27 March 2017

1/5

Trustpilot

Ungentlemanly and dishonorable bunch to deal with.

In my experience an ungentlemanly and dishonorable bunch to deal with. My advice is to be extremely careful when negotiation with the Peer Group. They claim to being upfront and honorable in negotiations but the opposite has proven to be the case in my recent experience. We began negotiations in February this year on a unit on the Mace Industrial Estate in Ashford, Kent. Our offer was accepted on the proviso that we would complete within a month. We instructed our solicitors incurring the costs associated with our end of the legals. Three months or more passed with very little coming back from the other side causing us to repeatedly query if there was a problem. The answer always coming back as ‘no problem’ and that we were the ‘preferred tenant’. In late May we finally receive the agreements to sign with a target completion date of 17th June. On the 16th of June after much chasing and a day before the scheduled completion date we receive a one line email simply stating ‘I have to tell you that the landlord has now let these premises elsewhere’. It turns out that despite denying the same that The Peer Group PLC had been negotiating with Cooper Vision on the same property and ditched us in favor of Cooper Vision one day before we were due to complete. Throughout negotiations the Peer Group denied that there were other parties involved but it seems were in my opinion simply using us as a lever to get the deal they wanted from Copper Vision who already occupy the majority of the Mace Industrial Estate. We are a small family run business who incorporated in 2010. Our business is successful but as a small business we can ill afford the waste of management time and legal costs just to be used as a stalking horse in the Peer Groups negotiations with their big client Cooper Vision. One would hope that in this day and age a large PLC would have ethical guides that stop them from swatting small business for their own ends. No so it seems with The Peer Group PLC.

Tim · 20 June 2016

5/5

Google

I have dealt with Peer Group in a professional capacity for a number of years, and without hesitation can recommend them on account of their professionalism, customer service, and attention to detail.

James · 26 March 2020

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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