Trusted Agent profile
★★★★★
29 reviews across 1 platform
35 Berkeley Square, London W1J 5BF
Napier Watt Limited's London office at 35 Berkeley Square is rated 4.3 out of 5 across 29 reviews on 1 platform, including 29 Google reviews rated 4.3. Checked 9 October 2026.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleHugh Miller from Mayfair office has exceptional market knowledge, outstanding communication skills, with genuine care and support. I highly recommend Hugh to anyone looking for efficient and effective property consultant to buy property in London - you’ll be in excellent hands.
1/5
GoogleExtremely unprofessional, rude and borderline racist service. Do not recommend to use this state agent at all costs. They create unnecessary problems and headaches. They try to use verbal communications to avoid written, while on written communication they are pleasant. They leave you without hot water for days, don’t take responsibility for anything. Avoid at all costs.
Dear Maryam I am sorry your name does not appear in our database at all. Can you message me directly on jadams@napierwatt.co.uk stating which property it is about and I will look into it. I take any comment such as yours very serious and I would like to establish who you have spoken to so that we can take the appropriate action. If you prefer you can call me on 07974666634.
5/5
GoogleWe recently moved from the United States and needed a place to stay for a one year job reassignment for my husband. Harry was wonderful to work with, listened to what we needed and was always right on time. I would highly recommend him if you are looking for a flat.
Thank you for the feedback
5/5
GoogleWas very happy with the advice and assistance provided by both Jonathan and Su leading to the sale. Su also helped with the nitty gritty of furniture removals, etc which was extremely helpful.
1/5
GoogleI became homeless because of their carelessness and had to go from AirBnB room to room with my partner for 2 weeks before I could find another flat. If you think that you've secured the flat when they say your offer is accepted, the referencing went through, and they send you the contract to sign, think again. Definitely would not recommend this agency. All they could say is sorry. Careless, unprofessional. They won't take the time to answer this comment because there's not much to be said from their side.
5/5
GoogleThank you Jonathan and the whole team at Napier Watt for marketing and executing the sale of Buckingham Mews so brilliantly.
5/5
GoogleGreat company, always prompt and responsive and a pleasure to do business with. Special thanks to Elizabeth for the quick response and assistance.
5/5
GoogleWe had a great experience with Alex. He was very helpful throughout the buying process . Especially in liaising with the lawyers and the vendor. He went the extra mile ( at 730am) in greeting us on the first day in the apartment.
Always great to hear, I will pass on to Alex, he is always a credit to us. Thank you for your kind words.
5/5
GoogleDjamel Fares arranged my viewing at extremely short notice. He was on time for the viewing and had not only comprehensive written information but also showed me other potential investments. His knowledge was excellent and his communication skills were brilliant. I would recommend him to my fellow investors.
5/5
GoogleWe moved to London from the United States and Harry from Napier Watt helped us to rent out a beautiful flat in Marylebone. The agency was very professional and timely. I would highly recommend them to anyone.
Thank you for the feedback
5/5
GoogleThe team did a great job in finding a reliable buyer for my property within a short space of time. The sale went through smoothly Will be instructing them again on my next property.
Ronnie, always a pleasure dealing with you also. It’s nice to find somebody who does exactly what they say, when they say. We certainly look forward to dealing with you again soon.
5/5
GoogleNapier Watt frequently help find tenants for my properties and they are always a pleasure to work with.
Thanks for the review, we love working with you also. Jonathan Adams
5/5
GoogleVery helpful, good service and support with all aspects of our tenancy I would highly recommend
Thank you for the feedback
5/5
GoogleFawne in the property management team was extremely efficient and helpful in resolving a number of issues we had at our property - very professional.
5/5
GoogleA very professional and polite company. A pleasure to work with
Thank you for the feedback I’ll pass on to the team.
4/5
GoogleWe are inspired by your kindness
5/5
GoogleVery Professional!! Great list of properties they have. Really made the moving in process very easy and quick.
5/5
GoogleSu was an excellent agent, who made every part of the process easier. I highly recommend.
5/5
GoogleNapier Watt has an exceptional team that took care of all my refurbishings needs from the get go. They are punctual, timely and extremely professional. Would definitely recommend
1/5
GoogleHorrible. The woman I spoke with in the winter lied to me, and the whole process was unpleasant.
5/5
GoogleVery professional and responsive. Great experience working with the team. Highly recommend.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Napier Watt Limited's London office has 29 reviews across 1 platform: 29 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.
Napier Watt Limited is rated 4.3 out of 5 across all 29 reviews, and 4.3 out of 5 on Google from 29 reviews, checked 9 October 2026.
Napier Watt Limited, 35 Berkeley Square, London W1J 5BF.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.