Trusted Agent profile · London

Mountgrange Heritage London reviews

4.8

★★★★★ Excellent

74 reviews across 1 platform

59 St. Helen's Gardens, London, W10 6LN

Mountgrange Heritage's office in London, at 59 St. Helen's Gardens, is rated 4.8 out of 5 across 74 reviews on 1 platform, including 74 Google reviews rated 4.8.

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4.8 / 5

74

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Arne has been incredibly helpful and trustworthy throughout my property search. I would highly recommend

Robyn · 19 August 2024

Agent replied · 25 October 2024

Dear Robyn, We are so pleased that you have had such a positive experience with Arne and Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.

5/5

Google

The best thing I’ve experienced with Mountgrange Heritage is with a staff name Elizabeth. It is the sort of person I would poach if I had a Real Estate firm. She had very good knowledge of the market, legislation but was also approachable. …

MISS · 17 April 2025

Agent replied · 8 January 2025

We are so pleased that you have had such a positive experience with Elizabeth and Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.

5/5

Google

What a lovely experience it has been buying our dream home through Mountgrange Heritage. Thanks to you all but especially Zoe who has been so kind and helpful through the whole process!

Leona · 17 June 2023

Agent replied · 16 June 2024

Dear Leona, We are extremely pleased to hear that you had such a positive experience dealing with Zoe and the team. Thank you so much for taking the time to write your review, it really means a lot to us.

5/5

Google

Honor had an honest, professional and straightforward style of negotiating and always seemed to be upbeat and positive. Once the deal was agreed she was very accommodating to numerous site visits and conversations that needed to be had and held her patience and professionalism throughout in a nervy market.

Michael · 25 January 2025

Agent replied · 8 January 2025

Dear Michael, We are so pleased that you have had such a positive experience with Honor and Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.

5/5

Google

Tim has sold our house for us in North Kensington. He has always been the ‘go to’ agent in that area. A great local knowledge for his buyers and exceptional service to those selling through Mount Grange Heritage. Couldn’t recommend him and the team more highly.

Billy · 24 February 2025

Agent replied · 22 September 2025

Dear Billy, We are so pleased that you have had such a positive experience with Tim and Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.

5/5

Google

Thank you Tim, Michael and all at Mountgrange for shepherding through this complicated and emotional sale. Professional, sensitive, communicative and dynamic. I have had a lot of dealings with estate agents and this lot have been the best by far. Astute valuation and asking price achieved. Congratulations!

Jon · 17 June 2021

Agent replied · 16 June 2024

Thanks so much for your glowing review Jon, it means a lot to the whole team. You were a pleasure to deal with. Michael.

5/5

Google

Mountgrange Heritage are an independent estate agent with a local feel and expertise in the W10 area. Chanel worked really hard and helped to generate strong interest in our flat which we ended up selling via Mountgrange Heritage. We had it listed with two agents and she booked in several more viewings than the other agent. Chanel, Tim and the rest of the team have also been extremely friendly, professional and proactive in all their dealings with us.

Tony · 17 June 2023

Agent replied · 16 June 2024

Dear Tony, We are extremely pleased to hear that you had such a positive experience dealing with Chanel, Tim and the North Kensington team. Thank you so much for taking the time to write your review, it really means a lot to us.

5/5

Google

Excellent service from the whole team at Mountgrange. They were very proactive and enthusiastic in generating interest and in arranging viewings for our flat, which was sold for our asking price. Many thanks to Susan, Scarlett and the team!

Mark · 17 June 2022

Agent replied · 16 June 2024

Dear Mark, We are extremely pleased to hear that you had such a positive experience. Thank you so much for taking the time to write your review, it really means a lot to us.

5/5

Google

We had a great experience with the team of Mountgrange Heritage. We got help and support through all the procedures.

Наталия · 16 November 2025

Agent replied · 23 November 2025

We are so pleased that you have had such a positive experience with Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.

4/5

Google

During the negotiations and closing stages, Mountgrange were attentive and had great comms during the sale of my flat. It was a lengthy and complicated process more so than typical and Micheal's consistency and perseverance played a big …

Richard · 17 April 2025

Agent replied · 24 August 2025

Dear Richard, We are so pleased that you have had such a positive experience with the Mountgrange Heritage team. We really value your feedback, thank you so much for taking the time to write your review.

5/5

Google

Thank you so much to Tim Kane for the excellent service. He was quick, and instantly understood our needs. The advice he gave to us was very helpful and I would definitely recommend to everyone looking for a high quality estate agent. Thanks again Tim for everything you did for us.

Kenji · 18 June 2018

Agent replied · 16 June 2024

Thank you for your review Kenji, it means a lot to us.

5/5

Google

Had a wonderful experience with this firm after helping a friend find a new home. The agents were professional, trustworthy and helped the transaction get to completion

Joanna · 11 June 2025

Agent replied · 24 August 2025

Dear Joanna, We are so pleased that you have had such a positive experience with the Mountgrange Heritage team. We really value your feedback, thank you so much for taking the time to write your review.

5/5

Google

Would like to mention Alexandre Chapalain in particular at Mountgrange who was my point of contact. Impeccably polite and knowledgable about the market. Thank you.

Dominic · 26 June 2025

Agent replied · 10 August 2025

Dear Dominic, We are so pleased that you have had such a positive experience with Alexandre and the Mountgrange Heritage team. We really value your feedback, thank you so much for taking the time to write your review.

5/5

Google

Had a great experience with Arne and Mountgrange. He found an amazing selection of properties for me to view and was fantastic through out the process. Highly recommend!

Will · 17 April 2025

Agent replied · 11 December 2024

Dear Will, We are so pleased that you have had such a positive experience with Arne and Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.

5/5

Google

Really excellent support by Alexandre!

Flore · 14 December 2025

Agent replied · 13 January 2026

We are so pleased that you have had such a positive experience with Alexandre and Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.

5/5

Google

Thanks to Matt for his excellent service and professional manner when showing us around properties in North Kensington. His knowledge and expertise in educating us was first rate.PositiveResponsiveness, Quality, Professionalism

James · 24 August 2021

Agent replied · 23 August 2024

Dear James, your kind words are very much appreciated, we love to help people make their property moves as smooth as possible and feedback like yours means a lot. We look forward to working with you again.

5/5

Google

It has been a pleasure dealing with Elizabeth from the Moungrange Heritage! She was extremely knowledgeable and provided excellent communication. Nothing was too much trouble for her. Thank you so much for your support and advice.

Lauren · 15 November 2024

Agent replied · 22 November 2024

Dear Lauren, We are so pleased that you have had such a positive experience with Elizabeth and Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.

5/5

Google

Thanks to Diana Kubicki, we managed to move during the pandemic it would have been impossible without her help.

Matin · 24 August 2021

Agent replied · 23 August 2024

Dear Matin, your kind words are very much appreciated, we love to help people make their property moves as smooth as possible and feedback like yours means a lot. We look forward to working with you again.

5/5

Google

Mountgrange huge Heritage are outstanding in every way, I highly recommend them. Mountgrange Heritage supported our small family business with lettings for many years and gave excellent support. When we decided to sell @TimKane went above and beyond to find a buyer and work through a long and complex sale. I shall miss working with such a professional and friendly firm.

Elizabeth · 17 June 2022

Agent replied · 16 June 2024

Dear Elizabeth, We are extremely pleased to hear that you had such a positive experience dealing with Tim and the team. Thank you so much for taking the time to write your review, it really means a lot to us.

1/5

Google

The worst agents I have come across and the bar is pretty low in London. They don't care about tenants at all. Took me months before I got any meaningful response from them but when they need something they rang me 3 times a day.

Lina · 20 October 2023

Agent replied · 16 June 2024

Dear Lina, Thank you for your feedback, we are very sorry to hear that you had a bad experience with us and have taken your complaint seriously.

1/5

Google

Absolutely unprofessional company, especially one agent called Timothy Kane. I made an offer on a flat last year which got rejected. They contacted me a year later to check if I was still interested. I made the same offer, the seller had …

Isolina · 17 April 2025

5/5

Google

It was a pleasure dealing with the team at Mountgrange. Their local knowledge, combined with real enthusiasm for our property, set them apart. We had prompt feedback from each viewing and we were very happy with their approach.

Robert · 18 January 2024

Agent replied · 16 June 2024

Dear Robert, We are so pleased that you have had such a positive experience dealing with the team at Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.

5/5

Google

Mountgrange heritage were exceptional they obtained a price which was significantly higher than I expected, the sale was managed with very little input from myself an experience I can recommend to anyone thinking of selling a property in Kensington

Simon · 19 December 2023

Agent replied · 16 June 2024

Dear Fira, We are so pleased that you have had such a positive experience the team at Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.

5/5

Google

Tim Kane, is always a pleasure to work with.

Simon · 25 February 2025

Agent replied · 26 October 2025

Dear Simon, We are so pleased that you have had such a positive experience with Tim and Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.

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