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MALondon
Trusted Agent profile · London
Moss and Co Ltd London reviews
4.0
★★★★★ Great
5 reviews across 2 platforms
42, Wimbledon Hill Road, London, SW19 7PA
Moss and Co Ltd's office in London, at 42, is rated 4.0 out of 5 across 5 reviews on two platforms, including 1 Google review rated 5.0. See how it compares with other estate agents in London.
Two reviews of the London office. Shown as written, first names only.
★★★★★4/5
Trustpilot
A new bin with a lid has been brought to the backyard of our building which resolves a previous issue.
We find the team helpful and we extend our gratitude for their assistance in this matter. Thank you Moss.
Nagwa · 27 July 2026
★★★★★5/5
Trustpilot
The team really went above and beyond in helping us find a beautiful new rental property which we are absolutely delighted with.
MW · 11 September 2025
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★1/5
Trustpilot
Service level is below the standard and…
Service level is below the standard and unacceptable. We have been complaining about a missing cover to the large bin for general waste in the back yard of the building. Eight months passed and nothing has been done. At one stage we complained formally to the council because they stopped collecting the rubbish due to the un covered bin but they said it's Moss&Co who should replace it.
There are no lights in the car park at the back yard, and the stairs lights are not working. When we complained an electrician came round, made one light at the entrance always on day and night. And did nothing about the rest of the problem.
We don't know why Moss doesn't deliver the good service expected although they charge very high service charge rate and tenants are always paying?
Mrs · 23 March 2026
★★★★★4/5
Trustpilot
Bin problem has been sorted thanks.
A new bin with a lid has been brought to the backyard of our building which resolves a previous issue.
We find the team helpful and we extend our gratitude for their assistance in this matter. Thank you Moss.
Nagwa · 27 July 2026
★★★★★5/5
Trustpilot
The team really went above and beyond…
The team really went above and beyond in helping us find a beautiful new rental property which we are absolutely delighted with.
MW · 11 September 2025
★★★★★5/5
Google
Rating only, no written review.
Jordan · 26 March 2021
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Source: The British Property Awards winners lists, as published, linked by year.
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Questions about Moss and Co Ltd London
Has Moss and Co Ltd won any awards?
Yes. Moss and Co Ltd won Gold for Letting Agent in SW19-20 at The British Property Awards 2025, and 1 other industry award since 2024.
Trustpilot
