Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe have been with McQueens for many years now and we're very happy. Jamal is very responsive and reliable - his knowledge of the lettings market and industry is extensive. We rely on his advice and have never had a period where our flat isn't rented - he is extremely good as a lettings agent! What I like most about Jamal is that he doesn't just work for us as the landlord - he wants the best for the tenant and will always strive to keep them happy, working hard to resolve any issues quickly.
Lara · 28 October 2025
Agent replied · 27 November 2025
Thank you Lara. I appreciate your kind words. It’s means a lot.
★★★★★ 5/5
GoogleWorking/renting with Jamal over 2 years was great. From the first viewing we were very happy with how he handled our interest, our application and all communication. Throughout our tenancy we were looked after well and any issues were promptly taken care of. Even upon move-out he always made sure we were well looked after. The landlords were also very kind and supported us through the energy cost crisis. I can only recommend Jamal and McQueens.
Hanns · 21 August 2025
Agent replied · 27 November 2025
I appreciate that Hanns, thank you. All the best.
★★★★★ 5/5
GoogleWe’ve been renting with McQueens for a year and honestly couldn’t be happier! Jamal, our agent, has always been so responsive and attentive. Having dealt with a few different agents before, this has hands-down been the best renting experience we’ve had. Even the end-of-tenancy process was super smooth, and our deposit was released quickly. Big thanks to Jamal for making everything so easy and enjoyable, highly recommend!
Wiktoria · 28 September 2025
Agent replied · 27 November 2025
That's really nice to hear and thank you for the review.
★★★★★ 5/5
TrustpilotVery happy with Jamal's service!
Working/renting with Jamal over 2 years was great. From the first viewing we were very happy with how he handled our interest, our application and all communication. Throughout our tenancy we were looked after well and any issues were promptly taken care of. Even upon move-out he always made sure we were well looked after. The landlords were also very kind and supported us through the energy cost crisis. I can only recommend Jamal and McQueens.
Hanns · 21 August 2025
★★★★★ 5/5
TrustpilotReliable Service from Jamal at Mcqueens London
I had an excellent experience working with Jamal at Mcqueens London. He is incredibly professional, always follows up promptly, and provides valuable guidance drawn from his experience in the property market. It’s clear that he genuinely cares for his clients and goes the extra mile to ensure everything runs smoothly. I would highly recommend Jamal to anyone looking for a reliable and knowledgeable estate agent.
Alexis · 5 November 2025
★★★★★ 5/5
TrustpilotJamal is a great agent
Jamal is a great agent. From the first contact, he was fast, responsive and kind. We were in a property he managed for 6 years and throughout this time, he helped us address any issue we faced quickly, communicating between us and the landlord promptly. I highly recommend working with Jamal!
Gergana · 1 October 2025
★★★★★ 5/5
TrustpilotRecommendation
I have known and worked with Jamal for over 20 years. He has a first class knowledge of the rental market and is extremely knowledgable and commercially aware. I would happily recommend both Jamal and McQueens London to deal with any letting matters on my behalf.
Jatbeattie · 29 September 2025
★★★★★ 5/5
TrustpilotProfessional service with a personal touch
I have been using McQueens for over 10 years now. Jamal is very professional and really takes time to understand what you are looking for in a tenant. Above all I trust his instincts and appreciate the personal touch he brings to all our dealings.
Sonal · 8 September 2025
★★★★★ 1/5
TrustpilotOpaque and Unfair Bidding Processt as a tenant…
I approached this agent as a tenant looking for a flat and found the process very unhelpful. The procedure relies on bidding with little to no transparency. You are not told how many other bidders there are, what the acceptance criteria might be or why an application is rejected. It feels arbitrary and is likely a waste of time for tenants. I did not proceed with any paperwork but visited a property and exchanged details over email. The viewing itself was fine but overall the process is not pro tenant and I would not recommend this agent if you are looking to rent.
Solomon · 4 September 2025
★★★★★ 5/5
TrustpilotExcellent Service
Working with Jamal to manage my rental property has been an outstanding experience. His extensive experience in the industry is clear from the way he stays on top of every administrative and compliance requirement. Whenever any issues arise, he provides practical, effective solutions rather than problems. I have complete confidence in his professionalism and expertise.
Robin · 5 November 2025
★★★★★ 5/5
TrustpilotJamal is very experienced and very…
Jamal is very experienced and very practical…..no BS
Gerald · 6 October 2025
★★★★★ 5/5
TrustpilotBig fan of Jamal
Big fan of Jamal. He’s an honest man and is always responsive and attentive to your needs. Would strongly recommend working with him as a landlord or a tenant.
Zal · 30 September 2025
★★★★★ 5/5
TrustpilotGreat communication with agent and…
Great communication with agent and smooth process throughout tenancy, made renting in London a more pleasant experience!
Anaelle · 8 September 2025
★★★★★ 1/5
TrustpilotAvoid these dishonest people
Avoid these dishonest people, time and money wasters. Do not purchase from them; steer clear of them at all costs.
Elena · 7 March 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
