Maurice Louis reviews

★★★★★ 1/5

Google

My son rented a single room with ensuite shower/loo for a year last August. From the beginning the bathroom was an issue and it took many months to sort out. There were issues with the ventilator fan, the overhead bathroom light and the drainage from the sink, shower and loo via the macerator. Every request to sort these issues out was met with prevarication and delay. Engineers were supposedly booked who didn't turn up. Reports from the engineers were ignored and other engineers brought in. The ventilation and overhead light issue was put down to a leaking roof, which then took until well into this year to sort out. In the meantime the lack of ventilation allowed mould to grow. One macerator was replaced only when it was spewing 'grey' water onto the bathroom floor! Fortunately the tenants with the shared bathroom allowed my son to use their facilities as he was not able to use his bathroom at all for several weeks. No reduction of the rent was offered by the agent to compensate my son for the lack of the ensuite during this period. When my son became frustrated with the lack of progress he was told by the agent (Danny) that his tone was not appreciated and that he (Danny) would look into releasing my son from his contract if necessary! To cap it all, after my son moved out and the new tenant moved in (some three weeks later), we were informed that there was a bed bug infestation and the agent withheld our deposit return to pay for the treatment of the infestation and the new bed. We refused to pay, so we had to go through the DPS process and eventually we got our money back as there was absolutely no proof that my son had been responsible for the infestation. Landlords and agents know that they have tenants over a barrel, properties are in short supply, so even those offering poor service and over priced, poorly maintained properties will have their properties occupied. Avoid this company if you are able.

Nicholas · 27 December 2024

★★★★★ 5/5

Google

I worked with Maurice Louis on the sale of a property and was impressed by the excellent communication throughout the process. Viewings were arranged promptly and efficiently. Although we faced some challenges when a buyer pulled out, …

Courtney · 16 April 2025

★★★★★ 5/5

Google

From the start of tenancy to the end of tenancy Danny was a super star. The rental was clean and safe, really happy with the service, communication. Thank you so much, my deposit was returned in full at the end of the tenancy. I cannot recommend enough.

Joleen · 25 August 2023

★★★★★ 5/5

Google

Danny was great and helpful at all times, thank you!

Lorène · 16 February 2026

★★★★★ 5/5

Google

Danny has exceeded all my expectations. I received services that were incredibly swift, personal and attentive. The viewings were arranged the same day as I instructed the search for tenants. A large number of viewers went through the door, and I was then given informative feedback straight away. The follow-ups and negotiations of contracts were very timely and I secured satisfactory tenant in a fast moving market. The fees are reasonable. The whole process was worth every penny. I highly recommend Maurice Louis.

M · 6 June 2025

★★★★★ 1/5

Google

Terrible Company. They didn't welcome me to the new place. The place when I arrived was grim. Browning tap and bath it was horrible. I tried to reach out to them but they seemed more concerned with priorities of the other housemates of whom …

Joe · 16 April 2025

★★★★★ 5/5

Google

We found an apartment through Maurice Louis. Danny and his team were very professional and fantastic to deal with all the way from initial viewing to moving in. Would recommend without hesitation.

James · 23 February 2025

★★★★★ 5/5

Google

I was really impressed with the fantastic communication and experience that Danny gave me. I would without question use Maurice Louis again. An honest 5 star review cheers guys! For all your hard work.

Jeffrey · 16 March 2026

★★★★★ 5/5

Google

Danny at Maurice Louis has honestly been the only standout estate agent I’ve ever worked with; great service, honest insight and just so easy to work with. After I applied he Included a recent video of the flat so I don’t waste time viewing a property that doesn’t match the pictures. I cannot recommend enough - a stand out service!

Charles · 11 June 2025

★★★★★ 5/5

Google

We rented our dream home with Maurice Louis. They were throughout our tenancy very responsive and provided the best maintenance service. When we decided to buy our home from the landlord they went above and beyond to secure a successful outcome. We are very grateful to Maurice Louis and we definitely recommend them!

Cristina · 16 April 2024

★★★★★ 1/5

Google

Awful estate agent. Poor communication throughout and did not have buyers interests at all. Ended with a text message to say seller had pulled out and would not answer the phone to say why. Avoid at all costs.

Matthew · 26 May 2024

★★★★★ 5/5

Google

Absolutely first class management and lettings service. Lettings, Maintenance and Communication is precise and efficient. Their knowledge and experience in the market keeps the property leased well, with rental rates calibrated to meet …

Bart · 16 April 2024

★★★★★ 5/5

Google

The team was always available and really friendly during my tenancy

Thibaut · 16 February 2026

★★★★★ 5/5

Google

Good advice! Good communication! Kept updated at every stage of the process.

S · 28 October 2024

★★★★★ 5/5

Google

First Class property management service delivered efficiently, precisely and always with a smile - very rare these days! Well done Maurice Louis !!

P · 16 April 2024

★★★★★ 5/5

Google

Been using Maurice Louis for many years now, very happy with the service and much better than my previous property manager! …

Thomas · 16 April 2024

★★★★★ 5/5

Google

The service was so nice and they are ready to listen to you and help you find a comfortable place

Adebayo · 10 May 2025

★★★★★ 5/5

Google

Best HMO Agents in London! 😉👍 …

Galen · 16 April 2024

★★★★★ 5/5

Google

Very happy with Maurice Louis I recommend to every one

Eduart · 23 April 2025

★★★★★ 5/5

Google

Excellent service, very efficient and Danny always helpful and goes above and beyond.

Judy · 11 February 2025

★★★★★ 5/5

Google

Professional, efficient, quick, reasonably priced

Joseph · 25 August 2023

★★★★★ 5/5

Google

Excellent service

Vanessa · 27 December 2024