Marsh and Parsons London reviews

★★★★★ 5/5

Trustpilot

Elisabeth Ppasa, outstanding M&P Manager

Elisabeth Ppasa is an outstanding property manager. We have worked with her both as landlords and tenants. She is extremely professional, highly dedicated, always responsive and takes ownership of any issue that arises, no matter how complicated. In short, tenants and landlords alike can be confident they are in a safe pair of hands with her. A rare commodity in the property management space.

Tsegaye · 26 February 2024

★★★★★ 5/5

Trustpilot

I rent my flat out with Marsh and…

I rent my flat out with Marsh and Parsons and they are so professional to deal with. They give a very good service which is a real peace of mind.

Jez · 21 August 2026

★★★★★ 5/5

Trustpilot

Please to deal with

Special mention to Phoebe Negueroles - she is very quick to deal with any queries and questions we may have, and puts us as tenants at ease - which is all we could really ask for.For someone who asks a lot of questions, it's really lovely to have a managing agent that takes action.So thank you Phoebe, people like you give Marsh and Parsons its good name.

Charl · 19 December 2023

★★★★★ 5/5

Trustpilot

Ash Hutchings Review

Ash Hutchings from the Head Branch of M&P was super helpful in a Change of Occupancy process I was doing. There were many delays in the process for various different reasons and Ash made it his mission to keep the process moving quickly, understanding my frustrations and doing everything he could to make the situation as easy as it could be. Thanks so much Ash!

Jane · 23 January 2024

★★★★★ 5/5

Trustpilot

Ellie was amazing

Ellie was super super helpful and explained everything in a very ‘user friendly’ way. She was great to deal with and I couldn’t recommend her more. She was very calming and reassuring and advised me of all the options without trying to push me in to anything. I found her extremely honest & helpful. Eryk was also helpful.

Zsa · 4 June 2024

★★★★★ 5/5

Trustpilot

Thank you to our Property Manager

Thank you to our Property Manager, Abdullah Leghari, for his consistent care of our property, and consideration for our tenants. We have had many maintenance issues, due to other flats in the building. Dealing with the Building Management and Insurance Company was a slow and frustrating process. We would like to acknowledge Abdullah for his role in resolving these problems.

Karen · 19 April 2024

★★★★★ 5/5

Trustpilot

Best Property Manager!

From the first day we arrived at our apartment on the coldest day of the year and no heating, our Property Manager Abdullah Leghari has been fantastic in helping us. He’s professional, experienced, polite and ever ready to assist. No issue or question is too big or small for him to solve, and he’s a lightning fast ninja in his replies. Thanks, Abdullah!

SU · 15 February 2024

★★★★★ 5/5

Trustpilot

Sabina was extremely helpful and…

Sabina was extremely helpful and efficient in assisting my flatmates and I making the end of tenancy process as smooth and possible. She replied to all our queries promply and professionally and also provided a quote for the end-of-tenecy professional cleaning and arranged it for us.

Lara · 28 November 2024

★★★★★ 5/5

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Lucy Meehan

Lucy Meehan has been exceptionally helpful in dealing with problems we experienced, both with maintenance of our property and with demands from our tenants.

Hiroko · 29 May 2026

★★★★★ 5/5

Trustpilot

Great service from the Marsh & Parsons…

Great service from the Marsh & Parsons team, especially grateful to our property manager, Debbie Lewis - she is always responsive and supportive.

Taras · 19 September 2026

★★★★★ 5/5

Trustpilot

Victry Simbo and her team have been…

Victry Simbo and her team have been great in helping us as tenants. best real estate team I have encountered and highly recommented: if you are a landlord and want to help the experience of your tenants I would suggest you reach out to the Notting Hill branch at 80 Hammersmith Road W14 8UD

Victor · 16 July 2024

★★★★★ 5/5

Google

Harriet is the best..... Being a busy person, I gave Harriet my preferences and she patiently and quickly find me a place I can call home.... the paperwork was super smooth. Harriet is honest and straightforward. I signed the contract then visit my new home. I was truly happy when I open the door...... Harriet has done a great job !!!!! I highly recommend.....

Geraldine · 23 December 2023

★★★★★ 5/5

Trustpilot

Excellent Service Support

I had my gas certificate renewed. I just needed to give the go ahead and Debbie Lewis did the rest, including the ease of invoice settlement. And she did it with happy email interaction. These things all count to make us feel positive.

Jenny · 24 April 2026

★★★★★ 5/5

Trustpilot

Portfolio landlord

Edward has been particularly attentive since he's taken over as our point of contact at Marsh and Parsons. He helps with managing the maintenance across our portfolio and is always quick to respond. Thank you Edward, its a pleasure working with you!

Gemma · 19 December 2025

★★★★★ 5/5

Trustpilot

Marsh and Parsons Management

Abdullah Leghari was the perfect property manager. He was always courteous and polite and super attentive. We felt we got great value for money. Abdullah used his common sense when dealing with any issues that came up at our property and always worked with our best interests in mind. We would 100% recommend Abdullah and Marsh & Parsons.

LMD · 5 April 2024

★★★★★ 5/5

Trustpilot

My current property manager is…Jaeyda Dovie

My current property manager is courteous, responsive and highly efficient, referring any issues to the relevant person/contractor very swiftly and continually monitors progress to ensure swift resolution.

Christopher · 14 August 2026

★★★★★ 5/5

Trustpilot

Kisha's patience, flexibility and proactive approach put us at ease and facilitated the admin tasks.

Kisha Quintas made our change of tenancy so easy. My partner and I were initially worried that the whole process would be a daunting task but our tenancy manager Kisha really offered some outsanding service. Her patience, flexibility and proactive approach put us at ease and facilitated the admin tasks.

Cliente · 20 August 2024

★★★★★ 5/5

Trustpilot

Sabina was quick and efficient

Sabina was quick and efficient, she responded quickly to my emails and the process was done very quickly, baring in mind we had to terminate our tenancy early. She made it easy for us to which I’m very grateful for. Thank you Sabina!

Jess · 5 December 2024

★★★★★ 5/5

Google

Victoria was incredibly helpful, communicative, and supportive during our apartment search, and helped us successfully secure a flat. She was willing and able to answer every question and address every concern. Communication was clear and timely. She was kind and understanding, which we found to be rare amongst agents in London. Highly recommend working with Victoria and her team at Earl’s Court Marsh and Parsons!

Frances · 24 October 2023

★★★★★ 5/5

Trustpilot

Really great

Marsh & Parsons in Clapham were extremely professional, helpful and friendly throughout a tricky process. Add to that knowledgeable, organised and proactive. You get the sense it’s full of people who care about their job, where they work, and the people they’re dealing with. Really impressed.

Nick · 20 October 2024

★★★★★ 5/5

Trustpilot

Exceptional Tenancy Manager

Exceptional tenancy manager - swift and superb service! I had a fantastic experience working with Jordann Webb. Their quick responses and excellent service made the entire tenancy switch process smooth and stress-free. I highly recommend Jordann for anyone in need of a responsive and dedicated tenancy manager. I'm grateful for their outstanding support and look forward to working with them again.

Bec · 19 January 2024

★★★★★ 4/5

Google

I’ve used Marsh & Parsons to let my property for 20 years. They’ve always been very professional and I’ve been very happy with the service they’ve provided. The new lettings manager, Frankey, in Earl’s Court has been an absolute star.

C · 8 January 2025

★★★★★ 5/5

Trustpilot

Very helpful and prompt.

Ive been dealing with Debbie Lewis and she has been exceedingly helpful and knowledgeable. She is always very prompt in dealing with queries and goes out of her way to accommodate my requests. Ten out of ten.

Amanda · 26 May 2026

★★★★★ 5/5

Trustpilot

The M&P Team is Fantastic

The Marsh & Parsons team has been fantastic throughout my flat purchase journey. It definitely is a team, from the primary point of contact (shout out to Josh) to others who helped throughout the process (many thanks Mhari and Alice).

Eugene · 17 December 2025