Trusted Agent profile

Lyss Homes London reviews

5.0

★★★★★ Excellent

75 reviews across 2 platforms

216 High Road Leytonstone, London, E11 3HU

Lyss Homes's London office at 216 High Road Leytonstone is rated 5.0 out of 5 across 75 reviews on two platforms, including 74 Google reviews rated 5.0.

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5.0 / 5

74

Reviews on Google

This office

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1

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

I have had a very good experience with Lyss Homes during the shared ownership process. The viewing was conducted by Shakir, who was very friendly, professional and knowledgeable about the development and the process. Dran was also very helpful throughout the application stage, responding quickly to my emails and answering any questions I had clearly. My affordability assessment was carried out by Mudassar at TMP Mortgages, who was particularly excellent. He was extremely knowledgeable, took the time to explain everything clearly, and was very helpful when answering the various questions I had about the mortgage and affordability process. Overall the process has been smooth so far and everyone involved has been very professional and supportive.

Tom · 16 March 2026

5/5

Google

We have had a fabulous experience with this estate agent. The team have been extremely insightful and consistently rapid in their communication, which made the whole process far less stressful. I would especially like to highlight Shakir, the director, and Dran, who was our first point of contact. Both were delightful in their approach and incredibly helpful throughout. We had many questions, all of which were answered clearly and promptly, demonstrating their excellent communication. Their quick responses really took a great deal of pressure off the process. I would highly recommend them for their professionalism, efficiency and outstanding customer service.

David · 16 February 2026

5/5

Google

Working with Lyss Homes has been amazing, I’ve had absolutely zero complaints. They’ve been so helpful in selling my property and I cannot thank the team enough. A huge huge thank you to Shakir and Elliott especially who have been on the ball throughout and updated me every step of the way. I could not have sold my property without them. I definitely recommend Lyss Homes to anyone thinking of buying or selling their property - you will not be disappointed! A huge thank you to the team once again!

Ammarah · 24 September 2024

Agent replied · 24 October 2024

Thank you Ammaarah! A very long journey for us all but we're so delighted for you that the sale has completed! Onwards and upwards now!

5/5

Google

Having had a string of delays and failed sales attempts I was recommended to use Lyss Homes for the sale of my shared ownership flat. Not only did Shakir manage to sell it but he made the whole process as stress free as possible. He really went the extra mile to make sure everything was done properly from marketing to viewing and sales progression. I cannot thank Shakir and the team enough for all their help and patience and for really going above and beyond, it really made all the difference especially after my experiences before! Thanks Shakir and Lyss Homes!

Laura · 24 September 2024

Agent replied · 24 October 2024

Thank you so much Laura! Really glad we got there in the end. All the best to you and your lovely family in your new house! ❤️

5/5

Google

I cannot say enough good about Shakir and his team. Lyss Homes made what was a long journey and stressful experience as smooth as it could possibly be. Their ethos and dedication to what they do makes them second to none. Prior to using Lyss Homes, I tried to sell my property with 2 of the well known giants, with no success. Shakir never stopped getting viewers through the door, negotiating on my behalf and working tirelessly to see results. Every time it looked like we were getting no where, he assured me things will pick up and work out in the end. And despite a long process, he was right. If you want a phenomenal service worth the money and an agent that will go above and beyond, Shakir is the guy. Big up the guys at Lyss Homes and thank you for helping me sell my home.

Omar · 24 September 2024

Agent replied · 24 October 2024

Thank you for this amazing review, Omar! It has honestly been a pleasure despite the challenges we faced! Thank you for instructing us!

5/5

Google

I’ve had a great experience working with Dran and the team. Dran has been incredibly efficient, with clear and effective communication throughout the entire process. He consistently goes above and beyond, making everything smooth and stress-free. Shakir also provided a very thorough viewing of the property. He took his time, answered every question, and was extremely accommodating. Overall, an excellent service, highly recommended.

Kraymer · 16 December 2025

5/5

Google

I was very pleased with Lyss Homes from marketing through to completion. My property was marketed well, using up to date equipment for photos/video and the advert was relevant and sensibly written. Shakir was helpful throughout and dealt with issues with third parties when they occasionally arose to assist the progression of the sale. He is professional, friendly, receptive and quick to respond..

Paul · 9 December 2024

Agent replied · 28 December 2024

Thank you for the lovely review, Paul! It was an absolute pleasure helping you sell your property, and I wish you all the best in your new home!

5/5

Google

Shakir and Dran went above and beyond! The assistance received from Lyss Homes has been amazing! They were super professional and helped much more than our solicitor did! If we ended up with a successful transaction was only for their help. Super professional and kind! The best agents around!

Antonio · 16 March 2026

5/5

Google

5 Stars, Outstanding Service from Start to Finish We recently bought a flat with the help of Shakir at Lyss and we honestly couldn’t have asked for a better experience. From the very first phone call, he was friendly, professional and genuinely invested in helping us secure the property. What really stood out was how supportive and proactive Shakir was during the conveyancing process, which had a few tricky moments. He was always on top of things, chasing up solicitors, keeping communication flowing between all parties and helping to resolve issues quickly and calmly. His experience and reassurance made a huge difference and helped keep everything moving when it could have easily stalled. Thanks to Shakir’s hard work, we’re now happily settled into our new home. We’re so grateful for his support and would absolutely recommend him to anyone buying or selling property.

Daisy · 21 April 2025

5/5

Google

Just superb!! We can't thank Shakir enough for his help with renting our property! His service and professionalism exceeded our expectations! Shakir clearly understands the industry like no other- demonstrated a wealth of knowledge, clearly works tirelessly for his clients and goes above and beyond. Shakir listened to everything we wanted, he was attentive and extremely thorough- he did extensive research on our property even before viewing it which demonstrates Shakir’s quality of service at Lyss Homes. The viewings were done in a professional manner with extensive research on the perspective renters - this gave us comfort in knowing that our property was in the safe hands!! Shakir was extremely communicative and always available to answer any questions/concerns we had. He never said no to a single request and went the extra extra mile to make the process of renting our home stress free. The after care has also been exceptional! We highly recommend Lyss Homes. Thank you!

F · 10 June 2023

Agent replied · 11 June 2024

Thank you so much for the amazing review! It really is a pleasure managing a property of an extremely high standard like yours. Looking forward to continuing our service to you for hopefully many more years!

5/5

Google

We recently worked with Shakir Islam at Lyss Homes to let our flat in Leytonstone and we were very impressed with the entire experience. Shakir is not just highly knowledgeable and professional but throughout the process he was also very personable and empathetic with our situation - we recently moved back to the UK from abroad and our flat needed a fair amount of prepararation (repairs, cleaning, certificates, legal documents, etc.). He advised where needed, recommended professionals and managed everything flawlessly on our behalves, kept us constantly up to date and made our lives as easy as possible, as we ourselves were trying to move into a new home. We are very grateful for all the assistance received and cannot recommend Shakir and Lyss Homes more. You will be in the best of hands with them!

Raluca · 10 June 2023

Agent replied · 11 June 2024

Thank you so much Raluca. It was a real pleasure finding you a tenant and I look forward to continuing our relationship throughout the duration of the tenancy! All the best, Shakir

5/5

Google

I have to say that I had the best experience working with Lyss Homes! Normally working with a letting agency can feel a bit impersonal but Shakir was so helpful and really took into consideration all our needs when it came to the property we were after! Always going above and beyond to ensure we had all the correct information and that all our questions were answered. Honestly I couldn’t recommend more!

Sara · 13 October 2023

Agent replied · 11 June 2024

Thanks for the review, Sara. It’s been a pleasure helping you and your little one. Hope you both settle in to your new home quickly! Shakir.

5/5

Google

Dran has been absolutely amazing from start to finish. From explaining the viewing process to ensuring communication was thorough throughout the entire process. I really appreciate all his hard work with keeping me informed and updated at all times. Couldn’t have chosen a better agency to house with.

Natalie · 16 December 2025

5/5

Google

Dran Venturero was the best! He was very patient. He guided us from buying property thru share ownership from the start until the end of the processing. Thanks to Lyss Homes as well!

Susana · 26 March 2026

5/5

Google

Shakir was instrumental in helping my fiancée and I secure our first rental home in London. He provided clear guidance throughout the entire process and went above and beyond to resolve our queries, whether it was contacting utility companies on our behalf or responding to us outside of business hours. Thanks to his dedication, we were able to go from viewing to moving in within a week. If you're looking to settle in your next home, I highly recommend partnering with Shakir, he'll look after you.

Jacob · 18 October 2024

5/5

Google

I had the pleasure of securing a place to rent through Lyss Homes - Shakir made the entire process remarkably easy and straightforward. His efficiency and promptness are truly commendable as he kept me constantly updated and was always available to address any questions or concerns I had. I would recommend Lyss Homes to anyone in search of an agency that provides outstanding service with a dedicated and efficient team.

Uto · 15 July 2023

Agent replied · 11 June 2024

Thank you so much for the lovely review, Uto! We hope you enjoy your new property!

5/5

Google

We had an excellent experience with Lyss homes, and we couldn’t be more grateful for their help in finding the perfect property for us. From the beginning, Shakir was incredibly helpful, always available to answer any questions we had and guiding us through the entire process with patience and professionalism. We truly appreciate the dedication and support provided by Shakir and the team. Highly recommend Lyss homes for anyone looking for a smooth and reliable property letting experience!

Ehitha · 3 October 2024

5/5

Google

Thank you Dran and Shakir for helping me through the rental process! I appreciated the quick and clear communications, support and overall friendliness of you and your team. Thank you for answering all my questions with professionalism and very quickly! Would definitely recommend.

Becky · 16 November 2025

5/5

Google

I would like to take this opportunity to mention we are very impressed with the professional attitude and willingness to help us at every stage of move in, especially when we are visiting the country for the first time. Special thanks to Shakir for being utmost responsive to our needs and going extra mile to fulfill our requirements. Thank you.

Nimesh · 10 June 2023

Agent replied · 11 June 2024

Thanks for your review Nimesh. Hope you settle in quickly in to your new home! Shakir.

5/5

Google

I have been thoroughly impressed with the service provided by Shakir and Elliott throughout the entire process. From start to finish, they have demonstrated exceptional professionalism, clear communication, and genuine dedication to ensuring everything ran smoothly. Their attention to detail, responsiveness, and willingness to go above and beyond made a significant difference, turning what can often be a stressful experience into a seamless and well-managed one. Both Shakir and Elliott consistently provided honest advice and support, keeping me informed and reassured at every stage. I would not hesitate to recommend them to anyone seeking a reliable and highly competent estate agency team. Their commitment and professionalism have truly set them apart.

William · 16 November 2025

5/5

Google

We used LYSS homes to find a more spacious flat to rent as our family has extended. Shakir was really easy to talk to and helped us to find our dream place within our budget. He made sure to keep us updated throughout each stage which put us at ease. Very professional and efficient! Best of luck!

Monira · 10 June 2023

Agent replied · 11 June 2024

Thank you! Hope you enjoy your new home!

5/5

Google

Me and my partner had an excellent experience with Lyss Homes. Shakir and Dran were incredibly accommodating throughout the entire process, making everything feel smooth and stress-free. Their professionalism and support made a big …

Ana · 16 October 2025

5/5

Google

Shakir has been a great agent helping me from the start to the end of my move. Extremely prompt with responses and fixing any issues and most importantly a lovely person to deal with.

Christina · 24 September 2024

Agent replied · 24 October 2024

Thank you so much Christina! We wish you all the best in your future endeavours!

5/5

Google

I’m very happy and impressed with Shakir Islam for the services rendered by him to let out my property. Being a non resident landlord it was an uphill task for me to manage the process. Shakirs involvement made the process very easy. I would recommend Shakir Islam to any person who needs similar services.

Arunkumar · 10 June 2023

Agent replied · 11 June 2024

Thanks for the 5 stars, Arunkumar!

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Lyss Homes's Google reviews

Questions about Lyss Homes London

How many reviews does Lyss Homes London have?

Lyss Homes's London office has 75 reviews across two platforms: 74 on Google, 1 on Trustpilot.

What is Lyss Homes London's rating?

Lyss Homes London is rated 5.0 out of 5 across all 75 reviews, and 5.0 out of 5 on Google from 74 reviews.

Where is Lyss Homes's London office?

Lyss Homes London, 216 High Road Leytonstone, London, E11 3HU.

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