5/5
TrustpilotToby was excellent
Toby was excellent. Really helped us when it came to selling a ladies house in Barnes. Working together we achieved a great result and vendor was over the moon.
Trusted Agent profile
Laurent Residential reviews
★★★★★
25 reviews across 2 platforms
Essex Lodge, 1a, Barnes High Street, London SW13 9LB
Laurent Residential's London office at Essex Lodge is rated 4.8 out of 5 across 25 reviews on two platforms, including 23 Google reviews rated 4.8. Checked 9 October 2026.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Trustpilot5/5
GoogleAfter looking after our house - with consistent successful letting - for 20 years, we sold through Laurent. They found us a buyer at a good price and, when it all got complicated, kept us calm as they navigated the buyers through to a successful conclusion. Certainly recommend them - and thank you to Lal, Toby and everyone. Feels like extended family now!PositiveResponsiveness, Professionalism
5/5
GoogleBuying my first home through Laurent Residential couldn’t have been more of a positive experience. Toby Leek was friendly, professional and super communicative via email from the start, making the whole process stress free. An excellent service that I would highly recommend to anyone looking to buy or sell a property. It’s been a pleasure, thank you Toby!
5/5
GoogleA breath of fresh air. Honest and down to earth. Toby from Laurent Residential helped us sell our house last year, and without his honest advice, I would have been lost in a minefield of false promises made by other agents. If you receive a valuation from Toby, please take my advice and go on the market with them. Having wasted my time with other agents, he was truly transparent and dedicated throughout. Could not recommend highly enough.
5/5
GoogleToby Leek was absolutely incredible with helping me sell my house in Mortlake, London. I live abroad which made it more difficult, but Toby guided me all the way. He was always reachable ( even weekends ! ) and answered my messages …
5/5
GoogleToby at Laurent Residential helped us to successfully sell our flat in Knightsbridge and we cannot speak highly enough of him and his team. The whole experience was seamless and we feel very fortunate to have had him managing the sale. Communication was outstanding throughout and he went above and beyond on every element of the sale, from valuing, to viewings, to steering the whole thing to completion. Sincere thanks and would highly recommend!
5/5
GoogleWe bought our house through Laurent Residential with Toby Leek and couldn’t have been happier with the process. Even when we faced bumps along the way Toby was so calm, friendly and was brilliant at reassuring both parties involved. …
5/5
GoogleWe recently purchased a property which Laurent Residential were marketing. Toby was fantastic from the first viewing, all the way through to completion, regularly providing updates and assisting with any queries. Toby even went above and beyond dropping the keys off on completion day while we had to self-isolate!
5/5
GoogleA terrific high street agent, small and experienced with negotiators who know how to close a deal with utmost professionalism.
5/5
GoogleWe recently bought a house marketed by Laurent Residential and had a great experience - Toby was really helpful through the whole process, keeping us updated and going above and beyond to assist us with other contacts etc as we were new to …
5/5
GoogleI can't fault our experience working with Laurent Residential. Gioia & Lal are very professional, friendly and always quick to respond to any queries we have. Superb service and I would highly recommend them to anyone!
5/5
GoogleLal is a class act. She takes care of people and it pays off, as they in turn are loyal to her. Her staff share her values. We have enjoyed working with her over a number of years.
5/5
GoogleToby at Laurent Residential was outstanding. A true professional who guided me every step of the way through the at times, nerve racking experience of buying a property . He was incredibly patient, knowledgeable and always did his very best to make the process as smooth as possible. Highly recommend. Emma Heanley
5/5
GoogleGioia, Julia, Toby and Lal at Laurent Residential are simply fantastic. Professional, quick to get back to you, friendly and accommodating, I simply can't fault them. They are committed to excellence and always a pleasure to deal with. I highly recommend Laurent Residential.
5/5
GoogleVery pleased with Lal and Toby through the years when we have owned the house. They have both helped us rent is out for a period when we were out of the country and also selling it. Would warmly recommend them. They operate with openness, honesty and with a great customer focus.
5/5
GoogleOutstanding service by Toby Leek from Laurent Residential, who was very proactive in both marketing - and selling - our property. Totally professional - and a credit to the profession. Thank you so much for all of your advice and hard work, Toby. I can recommend Laurent Residential without any reservation.
5/5
GoogleFantastic service! Very personal, lots of great advice. I loved them.
5/5
GoogleWe couldn’t rate the excellent Toby Leek at Laurent Residential more highly. Engaged, enthusiastic, calm and completely professional, Toby has brought about the sale of our property just in time for Christmas! He’s been on the case at all …
5/5
GoogleI recently purchased a flat with Toby. He was a fantastic support throughout the process, extremely proactive to ensure all the small details were taken care of and a pleasure to work with! Thanks for all your help!
5/5
GoogleThey listed and got an asking price offer within 4 weeks, all went through smoothly. couldn't have done any better.PositiveResponsiveness, Professionalism
5/5
TrustpilotWe bought our house with Laurent…
We bought our house with Laurent Residential and they provided and excellent service. They introduced us to the neighbors and we fell in love with the area and house. Their friendliness and accuracy was excellent.
5/5
GoogleOutstanding agent, service is top of their list of priorities, exceptionally hard working and trustworthy. Deep local knowledge. Highly recommended.
1/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Laurent Residential
How many reviews does Laurent Residential have?
Laurent Residential's London office has 25 reviews across two platforms: 23 on Google, 2 on Trustpilot. Reviews may appear on more than one platform. Checked 9 October 2026.
What is Laurent Residential's rating?
Laurent Residential is rated 4.8 out of 5 across all 25 reviews, and 4.8 out of 5 on Google from 23 reviews, checked 9 October 2026.
Where is Laurent Residential's London office?
Laurent Residential, Essex Lodge, 1a, Barnes High Street, London SW13 9LB.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.