Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
FacebookWe sold with laurels Joshua Takouni was our property consultant he was fantastic very professional and put us in touch with all the right people including Taylor rose the solicitors. I was so nervous selling but josh and the team have been a great help it’s not been as scary or difficult as I expected he did all the viewings and in two days. So very happy. Thanks josh.
Jayne · 21 October 2022
★★★★★ 5/5
FacebookI have to agree with the other reviews Laurels excelled in their service from start to finish! Rob and his team were all very professional, and kept us constantly updated with the progress of the sale of our property which, with the great pictures, sold quickly.
I too would recommend Laurels to anyone who is looking to sell their property not only for their competitive rates but for their friendly service.
Marianne · 10 November 2017
★★★★★ 5/5
FacebookLaurels were highly recommended to us after we had a bad experience with another agent. We were very impressed with the integrity with which Rob, Liam and the team dealt with our house sale. Regular updates, sensible vetting of viewers and great people skills meant that they were a pleasure to deal with throughout. We would happily recommend Laurels in turn.
Tracey · 1 April 2020
★★★★★ 5/5
FacebookOutstanding service from a very professional company. We found Rob and the team very helpful throughout our move. The advice and constant progress updates was something that we have never had from other agents and we would highly recommend them to others,
Rich · 11 May 2017
★★★★★ 5/5
FacebookJack from Lettings is very motivated and has an eye for detail. Excellent professional service. Achieved above and beyond all the other large high street multi agents and for a very reasonable fee.
Amanda · 9 June 2018
★★★★★ 5/5
FacebookLaurels (Liam and Rob) were incredible. It is not often you can say that you get more than you pay for, but these guys over-delivered.
The positives:
- Very clear communication and managing of expectations during the whole sales process
- Customer focus - They are not a large chain where you are just one of many "potential commissions", they put a significant amount of time and effort (we had many calls and emails on their weekends and holidays)
- Extremely proactive, they chased multiple parts of our chain and were constantly following up
- Great hand holders - there were a number of points of panic on our part and they were always ready to give advice and make sure we were happy
The negatives:
-They are both serious salesmen - which might put some people off, but don't let that stop you using them, that's exactly what you need when selling your property.
We were extremely happy with Laurels and would thoroughly recommend using them (5/5)
Dave & Ruth
David · 5 March 2018
★★★★★ 5/5
FacebookWould really recommend Laurels to anyone looking to sell their home. We dealt mostly with Liam and he was so helpful from beginning to end. Really enthusiastic and efficient team. These agents did a lot of the leg work for us - chasing up people so we didn't have to. There isn't a need for an agent with a store front these days - as these guys convinced us and proved it. They arranged amazing professional photos, got it into Zoopla and Right move,set us up with an open day and we received the asking price offer within a couple of days of that. Can't really fault them at all. Would recommend to all my friends. Thanks Laurels & Liam!
Lisa · 5 September 2017
★★★★★ 5/5
FacebookHaving just moved into my new home bought through Laurels I couldn't be happier. From start to finish as a purchaser I was kept up to date, queries answered on the occasions solicitors couldn't get hold of each other Laurels stepped in and made the process much quicker and smoother.
I cannot speak for them as a vendor but as a purchaser I would not hesitate to recommend them and would recommend all prospective purchasers join their books as they made the process so quick and easy - much more than I have experiences with other agents.
Hannah · 11 April 2017
★★★★★ 5/5
FacebookFantastic service, would highly recommend Laurels. Rob went above and beyond for us and really got things moving! Very honest and reliable.
Sarah · 7 September 2018
★★★★★ 5/5
FacebookI'd tried most of the so-called bigger corporate Agencies, promised the earth and did nothing. Laurels put a fresh view on the selling of my property. They said they would sell it, and they did. I couldn't have asked anymore of Rob and Bethany. A great service and there when we needed them. All round a great team!
Gary · 6 January 2020
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.