Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleLatymers have truly exceeded our expectations of an estate agent. Ammar and Alan worked with us in buying our first home and they were there to assist us throughout the entire buying process, from viewing right through to completion.
During our viewings, Ammar was patient, considerate and knowledgeable, taking the time to answer all of our questions and always following up on any missing details. Throughout the buying process, Ammar worked diligently to move the process along, always responding promptly and making every effort to help us in any way possible.
Not only did Latymers go beyond their responsibilities as an agent, they demonstrated to us their kindness and compassion. We are both truly grateful for the time and effort that Ammar and Alan put into helping us buy our first home.
We are now settling into the property and we couldn’t be happier, thanks to the help of Latymers. We wouldn’t hesitate to recommend them to friends and family; and we shall be using their services again in the future, whenever that might be.
April · 16 January 2026
★★★★★ 5/5
GoogleI have dealt with Latymers Estate Agency on many occasions, and I can confidently say they are one of the most professional and reliable agents in the Hammersmith area. With nearly 30 years of experience in sales and lettings, their knowledge of the local market is outstanding.
The entire team is approachable, efficient, and genuinely supportive throughout the process. Whether sales or lettings, they handle every transaction with professionalism and care, making the experience smooth and stress-free.
I have also found their fees to be very reasonable compared to other estate agents in the area, while still delivering an exceptional level of service.
I wish the whole Latymers team continued success and many more prosperous years ahead. Highly recommended.
ASAAN · 16 February 2026
★★★★★ 5/5
GoogleI recently had the pleasure of dealing with Latymers for my London flat search, and I cannot praise them enough for their exceptional service. From the outset, the Lettings Manager, Ali Hassan demonstrated professionalism and a genuine commitment to ensuring my experience was smooth, efficient, and stress-free.
Ali was always available to answer my queries, no matter how small, and went above and beyond to accommodate my needs, showing a level of personal attention that is all too rare today.
I would wholeheartedly recommend Latymers to anyone looking for flats to rent. Their blend of professional expertise and personal touch not only sets them apart but also reassures you that you're in the best hands. Thank you, Latymers, and especially Ali!
Shane · 30 April 2024
★★★★★ 5/5
GoogleThe team at Latymers Estate Agents have been nothing but stellar. My partner and I have lived there for the last 4 years- changing flats 3 times and each time Ali has gone over and beyond in helping us secure the flat we wanted. We loved Latymer Court so much that we looked to purchase there to which Alan was amazing and showed us around, liaising with the owners of the property all in record time. Lidia as a new addition to the team has also been great in assisting us move into the most recent flat. The service they provide their clients is one of the best we've experienced in London!
Kathy · 16 April 2020
Agent replied · 21 June 2024
Thank you for the review, we appreciate the feedback.
★★★★★ 1/5
GoogleVery disappointing service … have brought up some issues of my flat to Flavinda however zero communication from her , no follow up, no replay or anyone of the latymers team. You move in and immediately they cut of all communication and you have to sort out the problems urself. Reaching out now to the apartment owners as Latymers is not responding or willing to take ownership. Avoid at all costs !
Helmut · 13 October 2025
★★★★★ 1/5
GoogleI wish I could give zero stars. for Ali Hassan And Flavinda Latymers Estate Agents. Since I moved in I had a lot of issue start from the inventory team they use from MS Inventory Maha Saigh she was very unprofessional and did not check everything properly and cause a lot of problems. They give us broken dishwasher and I need to beg for 3 months until they fixed it properly, they did not provide the parking stickers until I need to seek around the information to the Concierge for the parking sticker until the Concierge helped me to chase them to provide it to me, Broken Curtain, Broken Shower in both bathroom really uncomfortable this conditions and inconvenient is not what anyone wants for moving in to the new flat!! And when I finished my contract I just asked Ali not coming to my flat early in the morning because its not convinient for me but he just threaten me to raise the issue to the landlord and this is really unfair for the tenant who still pay full amount of the rent just asked for not coming early in the morning so ridiculous. And not finish only until that, they took my deposit without providing the level of service I expected. They were unprofessional and seemed more interested in closing the deal than in addressing my concerns. After I paid, I struggled to get any updates or responses. Save yourself the trouble and look elsewhere. I would not recommend their services to anyone looking for a reliable property agent.
Sue · 12 April 2025
★★★★★ 5/5
GoogleWe have been renters in the UK since 2000 and have been in a number of properties and dealt with our fair share of Letting Agents.
Ali Hassan from your company (Latymers) has truly been a breath of fresh air for my wife and I in our last few property decisions and moves.
Ali is patient and knowledgeable and is quite likely the hardest working person we've ever met. He's also a great listener which is indeed rare these days.
In 2019 he placed us in a lovely flat on Brook Green where we stayed for a few years and he sorted out all of our issues.
We were recently flooded in our flat in Fulham and Ali came to the rescue and negotiated a lovely place for us in Latymer Court. We were living in an Aibnb due to the floods and he came through for us quickly and efficiently.
Latymers Estate Agents is very fortunate to have a person with Ali's character and drive. Ali is the reason we choose Latymers!!
Rick · 16 April 2022
★★★★★ 5/5
GoogleI have been working with Latymers for a number of years now and I cannot praise this agency too highly. The service is personal, professional and very effective. Ammar Bakhaya and his team are a pleasure to do business with; they have a reassuring depth of knowledge of the marketplace coupled with a great eye for detail.
Justin · 16 April 2017
Agent replied · 21 June 2024
Thank you for the review, we appreciate the feedback.
★★★★★ 5/5
GoogleI cannot say enough good things about Alan and the team at Latymers Estate Agents, I bought and sold my flat through them and they were a pleasure to work with from the beginning to end.
Alan was always so professional, helpful and he stayed calm even when there were issues to solve.
He was always polite and responsive without the constant calling and emailing that other agents seem to love to do, he contacted me when it was necessary and important to do so and gave me the updates I needed.
Thank you Alan and the team at Latymers Estate Agents, you are one of a kind in your industry!
Carla · 16 April 2021
★★★★★ 5/5
GoogleWe had a wonderful experience renting our flat through Latymers.
Ali and Flavinda are always very friendly, professional, and supportive throughout the whole process.
They went above and beyond to help us and made everything much smoother.
We are truly grateful for their excellent service and highly recommend this agent
DAE · 12 November 2025
★★★★★ 5/5
GoogleGreat lettings service from Latymers . Thank you Lidia and Ali.
Very efficient, with excellent advice. Tenant found in 3 days. Everything went very smoothly, with a seamless service from Lidia (even when she was away on holiday in Spain!). Many thanks Latymers Team.
Philip · 16 April 2020
Agent replied · 21 June 2024
Thank you for the review, we appreciate the feedback.
★★★★★ 5/5
GoogleI just purchased a property using Latymers estate agents. I dealt with Ammar and he was extremely.y professional and efficient. The whole team was a pleasure to deal with and they really handled the process very well and kept me informed.
Thank you very much. Highly recommended.
Alex · 16 April 2015
Agent replied · 21 June 2024
Thank you for the review, we appreciate the feedback.
★★★★★ 1/5
GoogleWe rented a 3 bedroom Flat in July 2023 for £4200pm, and some issues began from the beginning, the biggest one they the air conditioner system, which was guaranteed but it has been broken for 3 years; the flat is warmed because the heating control is still broken and the temperature is too high and they are no coming to fix it, we are forced to leave the windows permanently opened to have regular temperatures. The heater in the master bedroom has been broken since the beginning.
Currently, it is impossible to use the washing machine because the dryer is not working.
In the living room, under the wood floor appeared a strange stain (probability due to a broken pipe), the agency sent an engineer to check it, but nothing changed and everything was still broken.
Very bad agency not recommended.
Dr · 26 March 2024
★★★★★ 5/5
GoogleExtremely satisfied with the services from Latymers Estate Agents in arranging for the move-in to my current flat in Latymer Court. Everything was well planned and entire process was seamless. Highly recommend.
Kaa · 16 April 2020
Agent replied · 21 June 2024
Thank you for the review, we appreciate the feedback.
★★★★★ 5/5
GoogleLatymers Estate Agents helped me find a new home. I’ve dealt with what feels like hundreds of agents over the period that I’ve been trying to find a place for my family and hands down Lidia from Latymers has been the most helpful and pleasant I have come across. She has gone above and beyond in assisting me to secure a place, which she also found for me. She’s proactive and creative in her approach, topped with good instinct and genuine interest to help. Highly recommend.
Sophia · 16 April 2020
Agent replied · 21 June 2024
Thank you for the review, we appreciate the feedback.
★★★★★ 1/5
GoogleWorst rental experience ever. Best thing we ever did was move after 6 months break clause. A couple of things to note:
- They allowed the landlord to change the ‘check-in’ inventory while we were on holiday, after we gave our notice to vacate (5 months in). Without notifying us.
- Upon check-out they requested a ‘more experienced’ inventory clerk to cover the check-out procedure. Even though we left the flat cleaner than move-in, they charged 20 pounds for light-bulbs, ‘slight dust’ and many items that were originally not new….still disputing charges.
Bryan · 16 April 2018
Agent replied · 21 June 2024
Latymers have a dedicated property management team who work tirelessly to ensure that the 'check-in' and 'check-out' process is seamless for tenants. Independent accredited inventory clerk agents are instructed to conduct the check-in and check-out process. In this case there were issues with the clerks and the quality of the check-in inventory, therefore the inventory company assigned a more experienced inventory clerk to this property to ensure quality and customer satisfaction. Check-in and check-out reports are always made available to both the tenants and the landlords to confirm.
Every deposit received is held in a protected deposit scheme. At the start of each tenancy agreement the deposit scheme is clearly explained. Following the dispute raised in this case, we fully cooperated with mydeposits in their investigation of this deposit dispute and made every effort to resolve this matter to the customer’s satisfaction. The outcome of this dispute was 100% in favour of the landlord/agent and all deductions were deemed appropriate by the independent adjudicators.
As an agency which prides itself on being customer focused and honourable, we take every complaint very seriously. Customer service remains of upmost importance to Latymers.
We hope that this response provides current and prospective customers with the information they need to have confidence in our services. We will continue to strive to serve you honestly with skilful expertise and passion.
★★★★★ 5/5
GoogleAmazing group of very professional Estate Agents, I have had an association with Latymer's for quite a few years now and I can only say their level of personal attention has simply gotten better during our working relationship. I have saved substantial sums as a buyer & seller and am grateful for all for your services and assisting me to acquire various properties which have grown into a very impressive portfolio, I cannot thank you enough.
Latymer's is definitely my permanent choice for property services! Cheers to Ammar, Alan, Ali and Miriam
Firsthand · 16 April 2017
Agent replied · 21 June 2024
Thank you for the review, we appreciate the feedback.
★★★★★ 5/5
GoogleBest property managers ever! I called them at 5.10 on a Friday evening about my kitchen sink which started leaking, and the person was there within half an hour.
Each member of staff feels personally responsible that my personal comfort staying at one of their properties - which has now been a few years - is of real concern.
The boss even calls every so often to make sure everything if fine.
Very professional and caring.
Highly recommended.
Jack · 16 April 2018
Agent replied · 21 June 2024
Thank you for the review, we appreciate the feedback.
★★★★★ 5/5
GoogleProfessional & reliable! After contacting several agencies to find an apparement from oversea, we were very relieved to meet Lidia from Latymers who helped us in all sorts of topics. Our questions were always solved very quickly and we were able to settle in in a lovely apartment. Cannot thank enough for the good experience we had for this moving!
Ami · 16 April 2020
Agent replied · 21 June 2024
Thank you for the review, we appreciate the feedback.
★★★★★ 5/5
GoogleWe have been renting for a number of years a property managed by Latymers. They have been acting professionally and responsively at every step. At signing we appreciated flexibility about furniture and improvements, at tenancy extension certain new terms were agreed and performed, at check out they were very helpful to accommodate changes in our situation. Latymer's agents clearly know the Hammersmith area and have people who can come at short notice to fix things in the property. You are in safe hands if you are looking to rent a managed apartment in H&F.
Nadezda · 16 April 2022
★★★★★ 5/5
GoogleThe property management of this agent to Latymers Court tenant is very good. I had a ceiling lamp light bulb blown and need to be replaced. Due to the high ceiling and did not know how to remove the the lamp cover, I asked the agent for help. The property manager sent the subcontractor to help the work the next day and finished in five minutes. Thank you so much for the assistance as it should be the responsibilty of the tenant to change the light bulb.
T · 16 April 2022
★★★★★ 1/5
GoogleLatymers are one of the worst agencies around the neighborhood and everyone knows that. I met them initially when I wanted to rent in the area. Liked an apartment and wanted to see if the landlord would make certain conditions (new paint, change carpet). He kept me waiting for a week saying he'd ask and then when I called back said he can't ask the landlord unless I actually signed the lease.
Martine · 16 April 2022
★★★★★ 5/5
GoogleThe staff are professional, knowledgable, helpful and always walk the extra mile to provide the best services to landlords and tenants
Naseer · 14 May 2025
★★★★★ 1/5
GoogleReally useless and unprofessional. Attempted several times to view a property. The agent kept responding saying he’d ‘text me later’ and on my final attempt to contact him to set up a viewing he told me the property had been let to the landlord’s personal contact but didn’t even intend to let me know. Very time wasting - wouldn’t recommend
Emily · 16 April 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.