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16 reviews across 1 platform
Portman House, 2 Portman Street, London W1H 6DU
Keller Williams Prime Properties's London office at Portman House is rated 3.5 out of 5 across 16 reviews on 1 platform, including 16 Google reviews rated 3.5. Checked 9 October 2026.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleA truly world class agency. Irina, Ani and the team are exceptional and always on hand to answer any queries, even when on holiday! Have to give a big shoutout to Joyce, Sophia and Michiko too, who are always on hand to respond outside of work hours due to their round the clock set up! Very happy I went with them and would always recommend
1/5
GoogleI would not recommend this agency due to their lack of professionalism and poor communication. If your offer is not accepted, they will not inform you. Instead of responding professionally, they simply ignore calls and emails, which is extremely frustrating and unprofessional.
5/5
GoogleHighly recommend for anyone looking to set up their own business in Real Estate in London. Culture of sharing, collaboration, strong values and lots of fun with the prime leadership team. Really enjoy coming to our team days for learning and sharing. The team is always on hand to help and answer any questions.
1/5
GoogleDO NOT SELL THROUGH THESE PEOPLE. Defunct agency. Telephone number on Google disconnected, no one calls back, dispite message and emails, im a buyer. Trying to get through to an agent, as a buyer almost impossible!!
Dear Mel, we are very sorry to hear about your experience, can you please let us know the number you were trying to reach us on? Please let us know which property you were enquiring about or tell us your requirements, price and area and we will find a suitable agent located near you. You can reply here or email us directly at kwprimeassistant@kwuk.com
1/5
GoogleBeen trying for a week now to get a viewing for a house but am getting no calls back or nothing even after calling 3 times and being told they will get back urgent and still waiting right now I feel like they don't want to try and sell anything
5/5
GoogleDanny bhardwa is very goodοΌhe helped my family bought our dream home. During the processοΌitβs very easy to contact DannyοΌhe always responded very quick.He tried his best to solve the problems to speed up the process.We really appreciate all his helps.
5/5
GoogleI've been with KW now for over two years and all the agents I have dealt with are experienced and professional. The support team at Prime are amazing! Highly recommend!
5/5
GoogleIncredible team and very professional π€©π β¦
5/5
GoogleI've been working with KW Prime for 2 years now. Great team there, always very helpful and responsive. Training for their agents is 2nd to none.
1/5
GoogleNo communication no staff working and no seriousness to actually rent houses avoid
5/5
GoogleExcellent market centre. largest real estate company gloablly. 1.1m properties transacted in 2021
5/5
GoogleA great market centre and you can meet amazing people!
5/5
GoogleFantastic market centre. So helpful. Any questions i have there is always an answer.
1/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Keller Williams Prime Properties's London office has 16 reviews across 1 platform: 16 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.
Keller Williams Prime Properties is rated 3.5 out of 5 across all 16 reviews, and 3.5 out of 5 on Google from 16 reviews, checked 9 October 2026.
Keller Williams Prime Properties, Portman House, 2 Portman Street, London W1H 6DU.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.